Ivy Cafe, Wimbledon

Review summary

1. L

   Lynn

   London

   1 review

   5.0

   1 review

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 4

   The restaurant as always was lovely looking festive the food and service were excellent.
   

   Is this helpful?

   Report
2. C

   Cynthia

   New York City

   106 reviews

   5.0

   106 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   As always. Perfect!!food, service, atmosphere all the best.
   

   Is this helpful?

   Report
3. E

   Eny

   London

   5 reviews

   5.0

   5 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 3
   4. Ambience 5

   Always is a pleasure to go there but this time the girl at the reception wasn’t very helpful. I arrived a bit late as the weather was horrendous! Was the day of the storm Darragh And I was with a 3 years old, I didn’t received any help not even with the door ! Other than that all was good
   

   Is this helpful?

   Report
4. C

   Caroline

   London

   59 reviews

   vip
   5.0

   59 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The service was really professional but friendly too and a highlight. Food and timings all spot on! Well done.
   

   Ivy Cafe, WimbledonResponded 3 days ago

   Thank you for taking time to share your experience with us. We are pleased you enjoy and we are looking forward to welcome you back soon.
   

   Is this helpful?

   Report
5. S

   Simone

   London

   2 reviews

   5.0

   2 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had the most amazing waitress!! So kind & friendly. Really enjoyed it all!
   

   Ivy Cafe, WimbledonResponded 3 days ago

   Thank you for taking time to share your experience with us. We are pleased you enjoy and we are looking forward to welcome you back soon.
   

   Is this helpful?

   Report
6. D

   David

   New York City

   3 reviews

   2.0

   3 reviews

   Dined on 1 December 2024

   1. Overall 2
   2. Food 4
   3. Service 1
   4. Ambience 4

   Typically, a good restaurant with good ambiance and food.
   

   Ivy Cafe, WimbledonResponded 3 days ago

   Hi David, Thank you for sharing your feedback with us and we're sorry to hear you were disappointed with your experience. We would like to reassure you that we take all feedback on board to improve our guest experience and we hope you'll join us again soon to restore your faith in us.
   

   Is this helpful?

   Report
7. H

   Henry

   London

   3 reviews

   2.0

   3 reviews

   Dined on 1 December 2024

   1. Overall 2
   2. Food 2
   3. Service 1
   4. Ambience 3

   Very Poor and slow service. Beef over cooked Thimble of gravy and took 20 minutes to bring more and some horseradish sauce (at least they had some this time) Not what is expected at this price point, or any price point for that matter.
   

   Ivy Cafe, WimbledonResponded 3 days ago

   Hi Henry, Thank you for sharing your feedback with us and we're sorry to hear you were disappointed with your experience. We would like to reassure you that we take all feedback on board to improve our guest experience and we hope you'll join us again soon to restore your faith in us.
   

   Is this helpful?

   Report
8. M

   Mark

   Edinburgh

   1 review

   vip
   3.0

   1 review

   Dined on 30 November 2024

   1. Overall 3
   2. Food 5
   3. Service 1
   4. Ambience 5

   It was my Wife’s Birthday and she is a long time supporter of the Ivy unfortunately the service from reception let them down and us greatly. Due to an unknown/ suspected table mix up we were subject to an accelerated meal which before our two hour slot was up we were requested to leave our table. The surprise delivery of our bill and the young lady from reception stating awkwardly that the table was needed as people were waiting at the door !!!!!! and that we should pay the bill straight away. The manager was very apologetic on our way out when we explained how disappointed we were and said we would be compensated accordingly. We paid the service charge as the initial young lady who was obviously under pressure to serve us quickly was very good. Overall 3 stars reflects the inability of one member of staffs poor customer management skills and not stating her problem from the start. Otherwise great food as ever.
   

   Is this helpful?

   Report
9. G

   Gary

   London

   1 review

   2.0

   1 review

   Dined on 29 November 2024

   1. Overall 2
   2. Food 3
   3. Service 1
   4. Ambience 3

   Very poor service where we waited 30 mins after being seated to order a drink and food came after an hour. Food was fine but poor service took the edge off it.
   

   Ivy Cafe, WimbledonResponded 3 days ago

   Thank you for sharing your feedback with us and we're sorry to hear you were disappointed with your experience. We would like to reassure you that we take all feedback on board to improve our guest experience and we hope you'll join us again soon to restore your faith in us.
   

   Is this helpful?

   Report
10. C

    Chris

    London

    6 reviews

    vip
    5.0

    6 reviews

    Dined on 27 November 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Very good. Great atmosphere, food and service. Definitely will be going back.
    

    Is this helpful?

    Report