The Ivy Cardiff

Review summary

1. P

   Paul

   London9 reviews

   5.0

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great Food , great wine (Nero spot on) and fantastic service. Thanks to the team.
   

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2. J

   Jonathan

   South Wales5 reviews

   5.0

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Booked for an Afternoon tea for a special occasion... Afternoon tea at the Ivy Cardiff is an event or a spectacle. I think calling it anything else is underselling it. The scones were sublime, the tea as always was exceptional, the sandwiches were light yet filling. The cream cupcakes and the chocolate Bombe are just exceptional. Service was spectacular as always. Truly wonderful experience. Will be going again in the very near future! Superb!
   

   The Ivy CardiffResponded 1 day ago

   Good Morning, thank you for your delightful feedback on your experience! We strive for excellent service and are pleased to hear that you have experienced this! Have a wonderful day, and see you soon!
   

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3. S

   Sarah

   Orlando1 review

   5.0

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Lovely breakfast in great surroundings. Leisurely, calm and chilled on a Sunday morning.
   

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4. CL

   CLAD

   Bristol2 reviews

   3.0

   Dined on 7 March 2025

   1. Overall 3
   2. Food 4
   3. Service 4
   4. Ambience 4

   There were not enough canapés and not enough staff on the bar. The staff that were there however were brilliant xx
   

   The Ivy CardiffResponded 5 days ago

   Good Evening Clad, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us wasn’t all positive.
   

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5. R

   Richard

   South Wales2 reviews

   4.0

   Dined on 4 March 2025

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   Birthday treat for my wife, Tuesday night but quite busy, great menu, great server, a couple of minor mistakes quickly rectified. Overall a very pleasant experience and would definitely come again.
   

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   The Ivy CardiffResponded on 7 March 2025

   Hi there, thank you for taking the time to leave a review for us at The Ivy Cardiff. We're happy we could meet your expectations and we hope to see you soon
   

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6. SJ

   SweetJA

   London4 reviews

   2.0

   Dined on 4 March 2025

   1. Overall 2
   2. Food 3
   3. Service 2
   4. Ambience 2

   Normally my experience at the Ivy is 5 stars. On this occasion the service was really poor. I got the impression they were understaffed that night. Hopefully it’s just a one off.
   

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7. K

   Karen

   Bath2 reviews

   4.0

   Dined on 3 March 2025

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 5

   Booked for a birthday celebration. Lovely meal, very much enjoyed. Only criticism, had to ask for the complimentary celebration dessert, this was embarrassing and could have been completely avoided. When we have been before, it has been brought out before desserts, and it was ideal. why would you want this to come out after dessert? My guess is they want you to spend more money by ordering dessert. Would probably book elsewhere in future.
   

   The Ivy CardiffResponded on 4 March 2025

   Hi there Karen, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us wasn’t all positive.
   

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8. G

   Giuseppe

   Dallas1 review

   5.0

   Dined on 2 March 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Fodd was great, add a pleasant service in a nice atmosphere, aaand you get a great dining experience!
   

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   The Ivy CardiffResponded on 4 March 2025

   Hi there Guiseppe, we are so glad that we were able to go above and beyond your expectations! Thank you, and have a fantastic day!
   

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9. Y

   Yvonne VIP

   New York City1 review

   5.0

   Dined on 22 February 2025

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Service was really good and efficient. Food was lovely and it was in a great location
   

   The Ivy CardiffResponded on 23 February 2025

   Good Morning, thank you for your delightful feedback on your experience! We strive for excellent service and are pleased to hear that you have experienced this! Have a wonderful day, and see you soon!
   

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10. A

    Anne

    New York City24 reviews

    3.0

    Dined on 22 February 2025

    1. Overall 3
    2. Food 4
    3. Service 3
    4. Ambience 4

    This is a nice place to eat. The menu is as expected and as usual the duck salad starter was lovely. We had fish and chips for the main. Well cooked fish but the batter was too thick and therefore not cooked all the way through, so some of it was a bit doughy on the inside. The service yesterday was good but the meal delivery was too quick. I understood that we had the table for 2 hours but we were in and out having had two courses in just over an hour. The main course was delivered to our table about 5 minutes after we’d finished our starter. If the meal was served at a more leisurely pace we might have ended up having dessert, with a break between each course.
    

    The Ivy CardiffResponded on 24 February 2025

    Good Evening Anne, we are sorry to hear that you did not enjoy your time with us. We would like to hear more about your experience with us and find a way to rectify this issue.
    

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