The Ivy in the Lanes

Review summary

1. D

   David

   Surrey2 reviews

   5.0

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Fantastic evening Service was spot on and food delicious
   

   The Ivy in the LanesResponded 1 day ago

   Hi David, Thank you for the wonderful review! We're so glad to hear you enjoyed your evening, the service, and the food. We look forward to welcoming you back soon!
   

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2. D

   Donna

   Brighton1 review

   1.0

   Dined 3 days ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Awful . The portion size was like starter. My experience was so bad we paid and left !
   

   The Ivy in the LanesResponded 1 day ago

   Hi Donna, We're truly sorry to hear that your experience didn’t meet your expectations. We aim to provide excellent food and service, and we regret that we missed the mark. If you'd like to share more details or discuss your experience further, please feel free to reach out to us directly.
   

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3. OT

   OpenTable Diner

   Hertfordshire1 review

   5.0

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Came here with my wife for my birthday, was greeted with such celebration and welcome, the whole experience and meal was fantastic, even brought me a birthday dessert, I will absolutely be coming back here!
   

   The Ivy in the LanesResponded 1 day ago

   Hi there, Thank you for sharing such a thoughtful review! We're so happy to hear that you and your wife had a fantastic birthday celebration with us. It was our pleasure to make your day special, and we're looking forward to welcoming you back for more wonderful experiences in the future!
   

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4. l

   lynware

   London14 reviews

   5.0

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Staff and surroundings are first class, limited menu and charges disappointing.
   

   The Ivy in the LanesResponded 1 day ago

   Hi Lynware, Thank you for your feedback! We're glad to hear you enjoyed the staff and surroundings. We truly appreciate your comments about the menu and charges, we are always looking to improve. We hope to have the opportunity to welcome you back soon!
   

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5. OT

   OpenTable Diner

   West Sussex1 review

   3.0

   Dined 5 days ago

   1. Overall 3
   2. Food 2
   3. Service 5
   4. Ambience 5

   Great service! Food mediocre .. gets worse every time you return …
   

   The Ivy in the LanesResponded 4 days ago

   Hi there, Thank you for your feedback. We're glad to hear you enjoyed the service, but we're sorry to hear that the food didn’t meet your expectations this time. We strive to provide a great dining experience, and we appreciate your comments as they help us improve. We hope you'll give us another chance to provide a better experience on your next visit!
   

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6. OT

   OpenTable Diner

   London2 reviews

   5.0

   Dined on 3 March 2025

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Lovely staff and great service will def be back thank you
   

   The Ivy in the LanesResponded 6 days ago

   Hi there, Thank you so much for your kind words! We're thrilled to hear you had a great experience with our staff and service. We can't wait to welcome you back! See you soon!
   

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7. NF

   NeilF

   Las Vegas7 reviews

   4.0

   Dined on 1 March 2025

   1. Overall 4
   2. Food 4
   3. Service 3
   4. Ambience 4

   Was running late. Tried calling restaurant to warn them. Could not get through. Didn’t have time for coffee as table was required by another booking. Felt rushed away
   

   The Ivy in the LanesResponded 6 days ago

   Hi Neil, Thank you for your 4 star review and feedback! We appreciate you bringing this to our attention. We’re always working to improve our service and ensure a smooth experience for everyone. We look forward to welcoming you back soon!
   

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8. OT

   OpenTable Diner

   London8 reviews

   5.0

   Dined on 28 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Fabulous service, great tasty food served in a timely fashion. Restaurant was very busy but this did not affect the quality of the food or service.
   

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   The Ivy in the LanesResponded on 3 March 2025

   Hi there, Thank you so much for your kind words! We're thrilled to hear that you enjoyed both the food and the service. Even during busy times, we always aim to deliver the best experience for our guests, and we're so glad to know we hit the mark. We look forward to welcoming you back soon!
   

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9. S

   Sandra

   Brighton1 review

   5.0

   Dined on 25 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Wonderful afternoon, food, service and atmosphere was fabulous. Would definitely recommend. This was a gift and well worth spending the afternoon having a lovely afternoon tea.
   

   The Ivy in the LanesResponded on 26 February 2025

   Hi Sandra, Thank you so much for your kind words! We’re thrilled to hear that you had such a wonderful experience with us, especially for such a special occasion. It’s fantastic to know that the food, service, and atmosphere all exceeded your expectations. We’ll be sure to share your compliments with our team, we truly appreciate your recognition of their efforts. We hope to welcome you and your sister back for another memorable afternoon tea soon! Thank you for recommending us, and we’re so glad your son gifted you such a lovely experience.
   

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10. S

    Sophie

    West Sussex6 reviews

    5.0

    Dined on 23 February 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Lovely as always! Staff are very polite, food came surprisingly quickly and was delicious!
    

    The Ivy in the LanesResponded on 26 February 2025

    Hi Sophie, Thank you for the lovely feedback! We're so happy to hear that you had another great experience with us. It's wonderful to know that the food and service met your expectations. We look forward to welcoming you back for more delicious meals and excellent service!
    

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