The Ivy St. Helen’s Square

Review summary

1. t

   trisha

   Yorkshire1 review

   5.0

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Fabulous afternoon tea great options and you certainty get your moneys worth. Service was exactly what you would expect from and Ivy top notch great to see senior management setting the example and getting stuck in. The gentleman on the door was genuine and made us feel very welcome on arrival. All in all a lovely afternoon nothing less than you would expect from an Ivy
   

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2. KE

   KathleenE

   Yorkshire4 reviews

   3.0

   Dined 2 days ago

   1. Overall 3
   2. Food 2
   3. Service 5
   4. Ambience 5

   Sunday lunch not to our taste. I expected sliced chicken breast not large pieces with skin on. Plates and food not hot enough
   

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3. P

   Philippa

   Poland3 reviews

   4.0

   Dined 3 days ago

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 3

   Friendly staff, good wine selection and great food. Music was a little loud but did get turned down. Would go again.
   

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4. MH

   MartinH

   Yorkshire2 reviews

   5.0

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Nice ambience, food amazing and excellent service. Thank you Ivy for a pleasant evening.
   

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5. j

   jeffrey VIP

   London75 reviews

   5.0

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The service was exemplary and it was a very enjoyable experience would recommend to anyone who is eating out in York
   

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6. A

   Alison

   Yorkshire1 review

   3.0

   Dined 7 days ago

   1. Overall 3
   2. Food 2
   3. Service 3
   4. Ambience 3

   We thought the cakes were very standard and not very special. Also there was not enough jam and cream for 4 scones. Didn’t think it was value for money.
   

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7. J

   Jo

   Edinburgh4 reviews

   5.0

   Dined on 2 March 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Lovely restaurant. Staff were attentive, friendly and helpful. Food was delicious. A really enjoyable experience.
   

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8. A

   Angela

   London21 reviews

   2.0

   Dined on 2 March 2025

   1. Overall 2
   2. Food 2
   3. Service 3
   4. Ambience 2

   The Sunday Roast was very disappointing. Although we were eating early (12:30) the meat and roast potatoes seemed like they had been hanging around for a while. The side dish of sprouting broccoli was watery and lukewarm. We were a table of 7 and it took a while for all the meals and sides to be served. The special shrimp and salmon burger and the blackened cod seemed fresher and the flavours were ok but not particularly special. We were a table for 7 and tucked round the corner out of the way next to the disabled toilet - not the best location - other parts of the restaurant are much brighter and have more ambience. Service was good. We had booked as it is a well known chain and generally the food is of a good standard, however we felt that it missed the mark and was below par. We picked it as we thought it would deliver on quality but it didn't live up to expectations. There is a wide selection of places to eat in York and I would recommend choosing somewhere else.
   

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9. OT

   OpenTable Diner

   Yorkshire2 reviews

   1.0

   Dined on 1 March 2025

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Poor service, restaurant was chaotic, food terrible. We won’t be returning
   

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10. OT

    OpenTable Diner

    Brighton1 review

    5.0

    Dined on 28 February 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    First class - as always. Bravo! Keep doing what you’re doing.
    

    The Ivy St. Helen’s SquareResponded on 3 March 2025

    Thank you very much for your lovely review, we all appreciate it.
    

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