The Lola

Review summary

1. L

   Lezette

   Phoenix

   2 reviews

   5.0

   2 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Good place to host a party group for a special occasion for brunch
   

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2. S

   Shanelle

   Phoenix

   1 review

   3.0

   1 review

   Dined on 12 January 2025

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 3

   It was very difficult to get a hold of anyone at the Lola after making my reservation. I asked for indoor seating and was placed outside. We wanted endless mimosas, but they were out of orange juice. Most of the food was served cold (the waffles and French fries). The waitress did try her best to take care of us. The birthday cookies was worth it and very fun! I was deeply disappointed with the service and it makes me wonder why we even go out anymore.
   

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3. A

   Arthur

   VIP

   Phoenix

   3 reviews

   5.0

   3 reviews

   Dined on 5 January 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Awesome, Just Awesome!! Great food , Great name! Live it!
   

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4. J

   Julie

   VIP

   Phoenix

   24 reviews

   3.0

   24 reviews

   Dined on 5 January 2025

   1. Overall 3
   2. Food 5
   3. Service 1
   4. Ambience 1

   The Food is very good. The drinks are good too, but if you can tolerate the servers that don’t care about your experience then you’ll be fine.
   

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5. a

   aisha

   Toronto

   3 reviews

   1.0

   3 reviews

   Dined on 2 January 2025

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Took 20 minutes just to get a drink order in. With only two other tables and two waiters, I couldn’t understand why the service was so slow. Unfortunately, the food was subpar having 1 of 4 food orders going uneaten while the other three were just nibbled on. We ended up going to another restaurant to eat.
   

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6. M

   Marissa

   Phoenix

   2 reviews

   1.0

   2 reviews

   Dined on 22 December 2024

   1. Overall 1
   2. Food 2
   3. Service 4
   4. Ambience 1

   Our server was really great and nice, she apologized for the long waits on everything. The drinks and food took along time to come out and not great. We all got different drinks and they all just tasted like the same sugar water, no flavors. Food was already cold by the time it got out, I got the huevos rancheros and the tostadas were not crunchy and the fries were super oily. The place was nothing like the photos or instagram. Save time and money and find another Christmas brunch place. Not impressed at all.
   

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7. L

   Latasha

   VIP

   Washington DC

   15 reviews

   5.0

   15 reviews

   Dined on 22 December 2024

   1. Overall 5
   2. Food 4
   3. Service 4
   4. Ambience 4

   Great experience and my baby loved the Grinch. She gave her the onion
   

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8. C

   Chelsea

   VIP

   Phoenix

   2 reviews

   2.0

   2 reviews

   Dined on 21 December 2024

   1. Overall 2
   2. Food 1
   3. Service 1
   4. Ambience 3

   We were seated a full hour after our reservation time, and by the time our food finally arrived, they were already doing last call. To make matters worse, one of our meals was forgotten, and when we ordered the Grinch Pancake Board—featured as green in all their promotional videos—it was just regular pancakes. The service was painfully slow, and our server seemed unfamiliar with both the food and drink menu. While the Grinch experience itself was enjoyable, the $20 per person VIP “experience” felt significantly overpriced for what we received. Overall, a disappointing visit.
   

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9. G

   Gabriela

   Phoenix

   7 reviews

   3.0

   7 reviews

   Dined on 21 December 2024

   1. Overall 3
   2. Food 1
   3. Service 3
   4. Ambience 5

   They said we had a 10 minute grace period. Our reservation was 1:30pm and we got there at 1:40pm, we had to wait until 2pm to be seated, got seated in the back corner, took 30 minutes to get our first drink we paid for in our our VIP tickets. We ordered food & drinks and asked for all the food to come in. Some food was served then we got told it was last call and we hadn’t even gotten our actual meals. Don’t recommend, there’s better events in phx for brunch.
   

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10. C

    Charrise

    Atlanta Metro

    1 review

    2.0

    1 review

    Dined on 21 December 2024

    1. Overall 2
    2. Food 2
    3. Service 5
    4. Ambience 5

    We came here for the Grinch brunch. The vibe/ambience was a 10, and our waitress did the best she could with how busy it was. We had almost an hour wait with a reservation just to be seated. We ordered the chicken and waffles and half the chicken was way too crispy I couldn’t cut it with a knife. I also asked for honey hot wings and they brought mild but we were so hungry from the wait we kept them. Overall great to go for vibes and drinks but expect to wait.
    

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