The Lounge at Four Seasons Hotel Kuala Lumpur

Review summary

1. OT

   OpenTable Diner

   Malaysia1 review

   5.0

   Dined on 27 August 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 3

   the group was running in and out and it was quite loud.
   

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2. OT

   OpenTable Diner VIP

   Atlanta3 reviews

   5.0

   Dined on 21 May 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I’ve been to The Lounge a couple times and it has always been excellent. Yesterday, I went with my parents to celebrate Parents’ Day with an afternoon tea experience for them for their first time. Heather was super hospitable as always, preparing us a surprise cake for the celebration. Timothea also has been caring for my parents and I appreciate the care and wonderful service that has made this Parents’ Day celebration very memorable. Thank you, The Lounge Team!
   

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3. HK

   HarukaK

   Malaysia1 review

   2.0

   Dined on 1 January 2024

   1. Overall 2
   2. Food 2
   3. Service 1
   4. Ambience 4

   We visited for Afternoon tea. We made reservations but they didn’t recognize it. When we call for the first, they said it’s full. But we could make a reservation on line, I don’t know why… And many people who visited after 3pm ordered afternoon tea. Even though they took so many time to serve and we waited about 30 mins. Even the people who came after us got service before us. I think they don’t manage who came. And tea set we served was actually not perfect. One of macaron was broken. That’s not very professional. It’s very expensive tea set which costs MYR 232 per person. And it’s not even all you can drink. The server spilled water and didn’t even come back for cleaning our table until we asked for… Very bad experience. I’m sorry for the bad review but I hope you can make it better..
   

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4. K

   Khairul

   Malaysia1 review

   5.0

   Dined on 11 December 2023

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great ambience and friendly service. Food was alright, did not taste as fancy as the name might suggest. Overall had a pleasant experience.
   

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5. SC

   StanC

   London3 reviews

   5.0

   Dined on 26 November 2023

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Nice ambient with great foods and staffs are very friendly and attentive.
   

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6. s

   syirah

   Malaysia1 review

   5.0

   Dined on 4 October 2023

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   As always, the entire staff extended a warm welcome, and the quality of both the food and beverages served was exceptional. It was certainly a memorable experience.
   

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7. RK

   RKKK

   Malaysia1 review

   5.0

   Dined on 27 August 2023

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The ambiance, service and food are impeccable. The afternoon tea is always a delight and the ala carte menu has so many wonderful choices. Multiple options for vegetarians.
   

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8. S

   Smura

   Malaysia1 review

   2.0

   Dined on 25 August 2023

   1. Overall 2
   2. Food 1
   3. Service 4
   4. Ambience 4

   Very poor afternoon tea and didn't like the food at all. Waitress was very friendly.
   

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9. FR

   FrzR

   Malaysia1 review

   5.0

   Dined on 1 August 2023

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Love the food, love the place, love the friendly waiters, love everything about the place. Will come again definitely.
   

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10. MI

    MINE

    Malaysia1 review

    5.0

    Dined on 9 July 2023

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    The time is exciting so They are very kind. Pianist was playing Japanese pops Because I am from Japan.(too coincided?) The best experience for me, thank you
    

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