The Madrona

Review summary

1. t

   tina VIP

   Los Angeles3 reviews

   5.0

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   It was a magical time… A magical experience! The food was delicious, and the service was excellent!
   

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2. E

   Elle VIP

   San Francisco1 review

   5.0

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We love this hotel and restaurant. The cocktails are excellent, the food is great and has interesting and inventive things on the menu prepared with thought and seasonality in mind. They were also so kind to us once when passing through we needed a late meal after a hospital visit. And another time we’re very accommodating with our toddler and newborn. This is very much an elegant adult environment so it’s unusual for them to also be so friendly and family oriented.
   

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3. SM

   SandyM

   Hawaii4 reviews

   5.0

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The Madrona is our favorite for special occasions and when we just want a special evening out. The food and the service are always amazing!
   

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4. J

   Jennifer VIP

   San Francisco69 reviews

   4.0

   Dined on 22 March 2025

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   We went up for the High Tea service, which was fun. Service was nice, food was god, tea was good, we did add the additional "Cocktail Pot" -- our choice for that was the Fennel Collins which was fantastic. High tea was served in the side front parlor at small tables for 2, or a low couch for a bit larger party. (I think High Tea is also offered on the front porch--but it was too cold for that at this time.) 3 tiers of savory sandwiches on the bottom, desserts, middle, and miniature scones and cream on the top. Fun.
   

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5. S

   Sara VIP

   Portland8 reviews

   5.0

   Dined on 20 March 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The Madrona was a lovely experience. The setting is beautiful and worthy of a special occasion. Service was impeccable and our food and cocktails were absolutely delicious. Highly recommended!
   

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6. A

   Alson VIP

   San Francisco16 reviews

   4.0

   Dined on 9 March 2025

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 5

   Great black rice, burger (but fries were not hot) and gnocchi with lamb. Even greater hot bread and edamame sauce (got another serving). Strange cauliflower tempura - all rolled into a roll and bready.
   

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7. E

   Ellen

   San Francisco63 reviews

   3.0

   Dined on 9 March 2025

   1. Overall 3
   2. Food 5
   3. Service 3
   4. Ambience 3

   No one came to our table for 15 minutes. Had to ask the busboy to get our server. The benches are too low for the tables. The center post is uncomfortable. The noise level was too loud, both people talking and the loud music. Our entrees were delicious. But we were disappointed
   

   The MadronaResponded on 11 March 2025

   Thank you for taking the time to share your feedback. I’m truly sorry to hear that your experience didn’t meet expectations. A delay in service is not the standard we strive for, and I appreciate you bringing this to our attention. I’ll be addressing this with our team to ensure better attentiveness moving forward. I also appreciate your comments about the seating and noise level—we take guest comfort seriously and will communicate this with ownership. On a positive note, I’m glad to hear that you enjoyed your entrees and that your server provided great service. We never want a guest to leave feeling disappointed, and I’d love the opportunity to make things right.
   

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8. OT

   OpenTable Diner VIP

   San Francisco1 review

   5.0

   Dined on 8 March 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The most beautiful place. Beyond stunning. Such great drinks!! 100% will be back!
   

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9. J

   Jeff VIP

   San Francisco89 reviews

   5.0

   Dined on 4 March 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food was excellent, as expected. Deep flavors, well prepared. Could have used a few more veggies, but overall a wonderful experience.
   

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10. OT

    OpenTable Diner

    Sacramento4 reviews

    3.0

    Dined on 2 March 2025

    1. Overall 3
    2. Food 3
    3. Service 5
    4. Ambience 5

    Love the atmosphere , our chicken was delicious but we didn’t care for the halibut it was very mushy! Not able to eat it at all. service was outstanding! Thought it was over priced for what we had.
    

    The MadronaResponded on 11 March 2025

    Thank you for your feedback! I’m so glad to hear you loved the atmosphere and that our team provided outstanding service. It’s also great to know you enjoyed the chicken. That said, I’m sorry the halibut didn’t meet your expectations. We always strive for excellence in our dishes, and I appreciate you bringing this to our attention. I will be sure to share your comments with our culinary team so we can look into this further. We truly value your input and hope to have the opportunity to welcome you back for a more enjoyable experience.
    

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