The Mallard

3.1

105 Reviews

£25 and under

Pub

Make a booking

2 people

27 Dec 2024

20:30

Booked 2 times today

Experiences are available.

Child-friendly
Neighbourhood gem
Dog-friendly

In the heart of Ilkeston, The Mallard is taking shape to become the perfect place to grab a pint with mates or get the whole family together. We're the best seats in the house for the biggest sporting occasions, have a bar packed with every tipple you'd imagine and to top it off, do the best Sunday carvery roast around!

Additional information

Dining style
Casual Dining
Price
£25 and under
Cuisines
Pub
Hours of Operation
Mon–Thu, Sun 12:00 pm–11:00 pm Fri, Sat 12:00 pm–12:00 am
Phone number
0115 822 5099
Website
https://www.themallardilkeston.co.uk/
Dress code
Business Casual

Location
Heanor Road, Ilkeston, ENG DE7 8TJ
Area
Ilkeston
Parking details
None

Experiences

Festive Menu from £20.95pp (£5pp deposit)
£5.00 per person
Prepaid
20 Nov 2024 - 31 Dec 2024
Join us for our traditional 3 course (£20.95) or 2 course (£16.95) festive menu. Christmas is so much more than just the big day itself and we'll keep the festivities going all the way through December into the bright lights of 2025! Our 2 or 3 course festive menu is available from 20th November to 31st December and we've got a table waiting for you! Secure your booking now with a £5pp deposit.

What 105 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

3.1

3.1 based on recent ratings

2.8Food
3.2Service
3.2Ambience
3.2Value

Noise • Moderate

105 Reviews

B
Brian
Derbyshire
1 review
5.0
1 review
Dined on 30 November 2024
1. Overall 5
2. Food 5
3. Service 5
4. Ambience 5
I'm not going to waffle on, let's say my family & I will be going back as soon as possible. Staff will go that extra mile too. :)
Is this helpful?
K
Kay
Nottingham
1 review
5.0
1 review
Dined on 3 November 2024
1. Overall 5
2. Food 4
3. Service 5
4. Ambience 5
Went for the Carvary on Sunday 4th Nov. the lady that waited on us was absolutely amazing! She made us feel so welcome - very attentive. The drinks came quickly and my daughters fish and chips came out quickly too, that was average. The carvary was lovely - the beef was a little dry but the gammon and all the trimmings made up for it. Really good value for money - there was 5 of us and the bill came to £80 - x2 drinks each and my two kids had a pudding each. Good value in our opinion.
Is this helpful?
D
Donna
Cornwall
1 review
1.0
1 review
Dined on 27 October 2024
1. Overall 1
2. Food 1
3. Service 2
4. Ambience 2
We booked a table on the pub website. When we arrived, they had no record of our booking. My husband myself and my dad had taken my mum out for lunch. She’s in a care home. So we don’t get to do this very often. My mum was in her wheelchair as she has mobility issues. The waitress was lovely, but that was the only positive. Three of us had a carvery the meat was dry and tasteless, and most of the veg was undercooked. We ordered desserts and were told the cheesecake was sold out two of us chosen this, Then they came back to us and told us it was available. The cheesecakes were brought out after 10 minutes of ordering and we were told the two crumbles were just browning. We waited a further 15/20 minutes for the crumbles. The tables are around us were complaining about issues with food. The waitress was lovely and was very apologetic. She looked very embarrassed to be honest. When the crumbles finally came out, they were stone cold in the middle and warm around the edge, The waitress came over as she could see would not eaten them and asked it they were okay. I said no, they were cold and by that point I’ve had enough, As our whole experience had been ruined. My mum left And as I went to take her in a wheelchair, they had blocked off the access disabled toilet door with a couple sat eating. The couple then had to be moved, and even then it was a struggle to get my mum in a wheelchair through the narrow corridor between two doors. I couldn’t take her out of one entrance and the other instead as the entrance had steps. In the toilet, the handrail next to the toilet wouldn’t come down. The toilet roll holder was loose and kept coming off every time he tried to dispense toilet roll. It was another struggle To get my mum’s chair out of the disabled toilet door and try and open the Next door with clearance to get back into the pub. The disabled access and facilities in this pub is very poor and shocking for this day and age. We will not be visiting again.
Is this helpful?
c
carolyn
Dorset
2 reviews
1.0
2 reviews
Dined on 26 October 2024
1. Overall 1
2. Food 1
3. Service 1
4. Ambience 1
It’s a shame to give one star as it was a truly awful experience. Booked on 23rd then I received a reminder on 25th Arrived at the booked time of 7.30 and walked straight into a 30th birthday party taking over a large part of the pub. Advised the person behind the bar of our arrival and she said I tried to call you today to tell you about the party but it just rang out. I do not answer unknown callers and no message was left for me to call back. At that point we decided to stay and were told to go to any table at the back of the pub. We were looking at the menu and there was something I wanted clarification on, so I asked a young lady who confirmed she worked at the pub the question. She did look a bit confused and said well the kitchen is closed. I was absolutely furious- felt really stupid . The woman from behind the bar materialised and asked what was happening and announced that she was the landlady and that the kitchen was open ( although it was in darkness) She appeared to blame me for not answering her call earlier in the afternoon and actually said well I wasn’t going to turn down a party in favour of you. That’s great customer service- NOT Needless to say we left, so no we didn’t have a meal that I’d booked for my birthday. I doubt I will get any follow up from anyone from Open Table. I certainly won’t be darkening the door of that place again
Is this helpful?
E
Elaine
Derbyshire
1 review
3.0
1 review
Dined on 6 October 2024
1. Overall 3
2. Food 2
3. Service 3
4. Ambience 3
I was disappointed with some items of food at the carvery. Veg was either overcooked or very undercooked. Pigs in blankets were not very nice sausages and we paid extra for those!
Is this helpful?
D
Daniel
Derbyshire
1 review
5.0
1 review
Dined on 17 August 2024
1. Overall 5
2. Food 5
3. Service 5
4. Ambience 5
New menu and the food was excellent. Staff were friendly and accommodating. Great atmosphere. Will definitely return
Is this helpful?
T
Tracey
Derbyshire
1 review
1.0
1 review
Dined on 4 August 2024
1. Overall 1
2. Food 1
3. Service 1
4. Ambience 1
Our experience was shocking! We had a table booked no one told us there was a time limit on the carvery either when I booked or sat at our table. Sat at our table ordered our drinks and food. 1 person ordered carvery and 3 of menu. After about an hour and a half, my Husband went to the bar to find out where our meals were. To be told we'd had them, and the carvery was closed. The person having carvey was offered 2 slices of meat and mash from the carvery which was cold. We got no apology from any staff. We got our money back. I will not ever return or recommend this place.
Is this helpful?
OT
OpenTable Diner
Derbyshire
1 review
4.0
1 review
Dined on 28 July 2024
1. Overall 4
2. Food 4
3. Service 4
4. Ambience 4
Even though we ate later than usual the carvery was lovely. It was quite full and everyone was enjoying themselves. All of my party enjoyed their meal, staff were friendly, helpful and attentive. Definitely go back .
Is this helpful?
OT
OpenTable Diner
Derbyshire
1 review
4.0
1 review
Dined on 16 June 2024
1. Overall 4
2. Food 4
3. Service 4
4. Ambience 4
Lovely carvery, god choice of meet and Veg. All cooked well and hot.
Is this helpful?
OT
OpenTable Diner
Derbyshire
1 review
5.0
1 review
Dined on 9 June 2024
1. Overall 5
2. Food 4
3. Service 4
4. Ambience 5
Lovely carvery on Sunday, I wish that the mint sauce was placed elsewhere though as had to go back up the line to get some once I had everything on my plate. A little squashed in... But made a lovely change going to the Mallard and I will definitely go back 😊
Is this helpful?

FAQs

The Mallard is rated 3.1 stars by 105 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a booking

2 people

27 Dec 2024

20:30

Booked 2 times today

Experiences are available.

Heanor Road, Ilkeston, ENG DE7 8TJ

Additional information

Area
Ilkeston
Hours of Operation
Mon–Thu, Sun 12:00 pm–11:00 pm Fri, Sat 12:00 pm–12:00 am
Price
£25 and under
Cuisines
Pub
Dining style
Casual Dining
Dress code
Business Casual
Parking details
None

Website
https://www.themallardilkeston.co.uk/
Phone number
0115 822 5099

The Mallard

Make a booking

Additional information

Experiences

Festive Menu from £20.95pp (£5pp deposit)

Menu

What 105 people are saying

Overall ratings and reviews

FAQs

How is The Mallard restaurant rated?

Is The Mallard currently accepting bookings?

Make a booking

Additional information