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I requested a booth in my reservation and was originally given a booth that was an awkward shape and didn't provide good leg room for my height, but once we requested to be seated at a regular booth, they were able to re-seat us easily. Also, the server was very attentive in explaining our options and how the different courses would go, and she answered all of our questions.\n\nAs for the food, the cheese course was ok. We did the classic alpine cheese fondue, and the flavor of the fondue left a lot to be desired. They do provide options called \"double dippers\" as seasonings that you can add since the bread and veggies for that course are unseasoned.\nFor the salad course, we both got the ceasar salad. They provide a wine and garlic seasoning that can be added to your salad. Use it! The salad needs it.\nThe entree course was great! We both got the land and sea entree with the coq au vin fondue and it was very satisfying in flavor and quality. The meats are very well seasoned, the seafood and veggies are both very fresh, and the flavor added by the fondue is perfection. There are also dipping sauces provided, and they were also wonderful. The yellow dipping sauce had a curry-like flavor and was favorite along with the sweet chili dipping sauce.\nFinally, the dessert course was absolutely amazing. We got the turtle chocolate fondue, and the taste, richness, and quality of the chocolate were amazing. The desserts provided for dipping were also wonderful.\n\nOverall, we had a very good experience. Not including the tip, we paid $165 for the forever fondue experience plus our non-alcoholic drinks and a rose bouquet, which isn't bad. We would definitely return, if for nothing else, for the dessert fondue.","submittedDateTime":"2024-06-18T00:55:59Z","rating":{"overall":4,"__typename":"ReviewRating"},"user":{"nickname":null,"isVip":null,"profileColor":"ICECREAM","initials":"OT","simpleModerationState":"APPROVED","profilePhoto":{"photoBySize":null,"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"highlights":[{"startIndex":1485,"endIndex":1494,"__typename":"ReviewHighlight"}],"__typename":"DishReview"},{"reviewId":"OT-1631-2110066395-150179478605","text":"Drinks were disappointing with the amount of alcohol they had flavor was good but orange juice gets me more tipsy the quality of the meats was really good also the cheese the chocolate fondue felt pretty watery not what I was expecting I like thicker consistency","submittedDateTime":"2024-05-23T15:25:39Z","rating":{"overall":4,"__typename":"ReviewRating"},"user":{"nickname":null,"isVip":true,"profileColor":"ICECREAM","initials":"OT","simpleModerationState":"APPROVED","profilePhoto":{"photoBySize":null,"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"highlights":[{"startIndex":175,"endIndex":191,"__typename":"ReviewHighlight"}],"__typename":"DishReview"},{"reviewId":"OT-1631-2110063293-100099071170","text":"My family and i visited Melting Pot and were amazed at not only the quality of food, but also the service. We had the S’mores Fondue for dessert, chocolate lover here! So delicious i did not want to share. I cannot recommend this place enough! Such a warm and welcoming environment! Our party of 19 total, were COMPLETELY satisfied.","submittedDateTime":"2024-03-02T15:34:20Z","rating":{"overall":5,"__typename":"ReviewRating"},"user":{"nickname":null,"isVip":null,"profileColor":"PUMPKIN","initials":"OT","simpleModerationState":"APPROVED","profilePhoto":{"photoBySize":null,"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"highlights":[{"startIndex":146,"endIndex":161,"__typename":"ReviewHighlight"}],"__typename":"DishReview"},{"reviewId":"OT-1631-2110059928-150086326355","text":"We celebrated our daughter’s 24th birthday and purchased the Ultimate package. Our server Sean or Shawn (sp?) was outstanding! He was very patient with us, very helpful and responsive. The food courses were great, beginning with the appetizer down to the chocolate fondue. We ended up boxing up the remaining entree and fondue. The food was filling and we all had to go to work the next day, lol. We made a reservation for 6:30 and it was almost 9pm before we were leaving. However, 5 stars!! The Melting Pot never disappoints!","submittedDateTime":"2023-12-27T16:28:34Z","rating":{"overall":5,"__typename":"ReviewRating"},"user":{"nickname":"CaraB","isVip":null,"profileColor":"PLUM","initials":"CB","simpleModerationState":"APPROVED","profilePhoto":{"photoBySize":null,"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"highlights":[{"startIndex":255,"endIndex":271,"__typename":"ReviewHighlight"}],"__typename":"DishReview"},{"reviewId":"OT-1631-2110059779-190204460739","text":"Having never been here before we weren't sure what to expect. Well, it was a great place to eat and very filling. Fun to dip your food in the pot of cheese, oil or chocolate (depending on what part of the meal you are on). And the table setting is nice. Cozy for a couple up to fun for a family size outing! Enjoyed the staff who were friendly and helpful and plenty of parking so go and enjoy a melting pot meal sometime!","submittedDateTime":"2023-12-18T19:41:44Z","rating":{"overall":5,"__typename":"ReviewRating"},"user":{"nickname":"RichardT","isVip":null,"profileColor":"PLUM","initials":"RT","simpleModerationState":"APPROVED","profilePhoto":{"photoBySize":null,"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"highlights":[{"startIndex":166,"endIndex":175,"__typename":"ReviewHighlight"}],"__typename":"DishReview"}],"photos":[{"photoMetaData":{"title":"Chocolate Caramel Fondue","photoBySize":{"small":{"url":"https://images.otstatic.com/prod/25102430/1/small.jpg","__typename":"Photo"},"medium":{"url":"https://images.otstatic.com/prod/25102430/1/medium.jpg","__typename":"Photo"},"wideMedium":{"url":"https://resizer.otstatic.com/v2/photos/wide-medium/1/25102430.jpg","__typename":"Photo"},"wideLarge":{"url":"https://resizer.otstatic.com/v2/photos/wide-large/1/25102430.jpg","__typename":"Photo"},"__typename":"PhotoSizes"},"__typename":"PhotoMetadata"},"__typename":"DishPhoto"}],"__typename":"Dish"},{"dishId":"1631-88cd53244958df6bf29690db05db04a9","name":"Chocolate Double Dippers","description":"First dip into chocolate then dip into a selection of sweet and salty toppings like chocolate chip cookie crumbles pretzel bits sprinkles and more May contain nuts (475-617 cal per serving)","reviewCount":4,"reviews":[{"reviewId":"OT-1631-2110067270-170060651397","text":"I want to start by saying that our server was amazing, and the staff was very accommodating. I requested a booth in my reservation and was originally given a booth that was an awkward shape and didn't provide good leg room for my height, but once we requested to be seated at a regular booth, they were able to re-seat us easily. Also, the server was very attentive in explaining our options and how the different courses would go, and she answered all of our questions.\n\nAs for the food, the cheese course was ok. We did the classic alpine cheese fondue, and the flavor of the fondue left a lot to be desired. They do provide options called \"double dippers\" as seasonings that you can add since the bread and veggies for that course are unseasoned.\nFor the salad course, we both got the ceasar salad. They provide a wine and garlic seasoning that can be added to your salad. Use it! The salad needs it.\nThe entree course was great! We both got the land and sea entree with the coq au vin fondue and it was very satisfying in flavor and quality. The meats are very well seasoned, the seafood and veggies are both very fresh, and the flavor added by the fondue is perfection. There are also dipping sauces provided, and they were also wonderful. The yellow dipping sauce had a curry-like flavor and was favorite along with the sweet chili dipping sauce.\nFinally, the dessert course was absolutely amazing. We got the turtle chocolate fondue, and the taste, richness, and quality of the chocolate were amazing. The desserts provided for dipping were also wonderful.\n\nOverall, we had a very good experience. Not including the tip, we paid $165 for the forever fondue experience plus our non-alcoholic drinks and a rose bouquet, which isn't bad. We would definitely return, if for nothing else, for the dessert fondue.","submittedDateTime":"2024-06-18T00:55:59Z","rating":{"overall":4,"__typename":"ReviewRating"},"user":{"nickname":null,"isVip":null,"profileColor":"ICECREAM","initials":"OT","simpleModerationState":"APPROVED","profilePhoto":{"photoBySize":null,"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"highlights":[{"startIndex":1485,"endIndex":1494,"__typename":"ReviewHighlight"}],"__typename":"DishReview"},{"reviewId":"OT-1631-2110059779-190204460739","text":"Having never been here before we weren't sure what to expect. Well, it was a great place to eat and very filling. Fun to dip your food in the pot of cheese, oil or chocolate (depending on what part of the meal you are on). And the table setting is nice. Cozy for a couple up to fun for a family size outing! Enjoyed the staff who were friendly and helpful and plenty of parking so go and enjoy a melting pot meal sometime!","submittedDateTime":"2023-12-18T19:41:44Z","rating":{"overall":5,"__typename":"ReviewRating"},"user":{"nickname":"RichardT","isVip":null,"profileColor":"PLUM","initials":"RT","simpleModerationState":"APPROVED","profilePhoto":{"photoBySize":null,"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"highlights":[{"startIndex":166,"endIndex":175,"__typename":"ReviewHighlight"}],"__typename":"DishReview"},{"reviewId":"OT-1631-2110041885-130028901673","text":"We enjoyed the intimate and cozy dining with my family. The cheese coarse was very good and we tried the cast iron grilling which we enjoyed and everyone loved the chocolate coarse. We will return.","submittedDateTime":"2022-10-29T18:52:05Z","rating":{"overall":5,"__typename":"ReviewRating"},"user":{"nickname":"161mr","isVip":true,"profileColor":"ICECREAM","initials":"1","simpleModerationState":"APPROVED","profilePhoto":{"photoBySize":{"xsmall":{"url":"https://resizer.otstatic.com/v2/photos/xsmall/1/58315104.jpg","__typename":"Photo"},"__typename":"PhotoSizes"},"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"highlights":[{"startIndex":164,"endIndex":173,"__typename":"ReviewHighlight"}],"__typename":"DishReview"},{"reviewId":"OT-1631-2110041712-160091910036","text":"We ordered the special. However we didn’t want the dark chocolate that came with the special. We asked for another chocolate. Was told no problem. They brought out the wrong chocolate. When we were done we asked for the leftovers to be packed up with some additional dippers as the special did not include as many as a regular dessert does. The bag had the chocolate and an empty container to put the dippers we didn’t want in to take home. Had to ask again. For some fruit to take home. First time we ever had issues getting extra dippers. Just seemed like he didn’t want to go get them by the look on his face. He was over tipped based on that.","submittedDateTime":"2022-10-20T15:58:45Z","rating":{"overall":3,"__typename":"ReviewRating"},"user":{"nickname":"JungleJayne","isVip":null,"profileColor":"MUSTARD","initials":"JJ","simpleModerationState":"APPROVED","profilePhoto":{"photoBySize":null,"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"highlights":[{"startIndex":118,"endIndex":127,"__typename":"ReviewHighlight"}],"__typename":"DishReview"}],"photos":[{"photoMetaData":{"title":null,"photoBySize":{"small":{"url":"https://resizer.otstatic.com/v2/photos/small/1/68349206.jpg","__typename":"Photo"},"medium":{"url":"https://resizer.otstatic.com/v2/photos/medium/1/68349206.jpg","__typename":"Photo"},"wideMedium":{"url":"https://resizer.otstatic.com/v2/photos/wide-medium/1/68349206.jpg","__typename":"Photo"},"wideLarge":{"url":"https://resizer.otstatic.com/v2/photos/wide-large/1/68349206.jpg","__typename":"Photo"},"__typename":"PhotoSizes"},"__typename":"PhotoMetadata"},"__typename":"DishPhoto"}],"__typename":"Dish"},{"dishId":"1631-bfe161180a257bc3fb6207796d3145b9","name":"Sparkling Chocolate","description":"White chocolate flavored fondue melted with sparkling wine and garnished with fresh strawberries and whipped topping (314 cal per serving)","reviewCount":4,"reviews":[{"reviewId":"OT-1631-2110067270-170060651397","text":"I want to start by saying that our server was amazing, and the staff was very accommodating. I requested a booth in my reservation and was originally given a booth that was an awkward shape and didn't provide good leg room for my height, but once we requested to be seated at a regular booth, they were able to re-seat us easily. Also, the server was very attentive in explaining our options and how the different courses would go, and she answered all of our questions.\n\nAs for the food, the cheese course was ok. We did the classic alpine cheese fondue, and the flavor of the fondue left a lot to be desired. They do provide options called \"double dippers\" as seasonings that you can add since the bread and veggies for that course are unseasoned.\nFor the salad course, we both got the ceasar salad. They provide a wine and garlic seasoning that can be added to your salad. Use it! The salad needs it.\nThe entree course was great! We both got the land and sea entree with the coq au vin fondue and it was very satisfying in flavor and quality. The meats are very well seasoned, the seafood and veggies are both very fresh, and the flavor added by the fondue is perfection. There are also dipping sauces provided, and they were also wonderful. The yellow dipping sauce had a curry-like flavor and was favorite along with the sweet chili dipping sauce.\nFinally, the dessert course was absolutely amazing. We got the turtle chocolate fondue, and the taste, richness, and quality of the chocolate were amazing. The desserts provided for dipping were also wonderful.\n\nOverall, we had a very good experience. Not including the tip, we paid $165 for the forever fondue experience plus our non-alcoholic drinks and a rose bouquet, which isn't bad. We would definitely return, if for nothing else, for the dessert fondue.","submittedDateTime":"2024-06-18T00:55:59Z","rating":{"overall":4,"__typename":"ReviewRating"},"user":{"nickname":null,"isVip":null,"profileColor":"ICECREAM","initials":"OT","simpleModerationState":"APPROVED","profilePhoto":{"photoBySize":null,"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"highlights":[{"startIndex":1485,"endIndex":1494,"__typename":"ReviewHighlight"}],"__typename":"DishReview"},{"reviewId":"OT-1631-2110059779-190204460739","text":"Having never been here before we weren't sure what to expect. Well, it was a great place to eat and very filling. Fun to dip your food in the pot of cheese, oil or chocolate (depending on what part of the meal you are on). And the table setting is nice. Cozy for a couple up to fun for a family size outing! Enjoyed the staff who were friendly and helpful and plenty of parking so go and enjoy a melting pot meal sometime!","submittedDateTime":"2023-12-18T19:41:44Z","rating":{"overall":5,"__typename":"ReviewRating"},"user":{"nickname":"RichardT","isVip":null,"profileColor":"PLUM","initials":"RT","simpleModerationState":"APPROVED","profilePhoto":{"photoBySize":null,"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"highlights":[{"startIndex":166,"endIndex":175,"__typename":"ReviewHighlight"}],"__typename":"DishReview"},{"reviewId":"OT-1631-2110041885-130028901673","text":"We enjoyed the intimate and cozy dining with my family. The cheese coarse was very good and we tried the cast iron grilling which we enjoyed and everyone loved the chocolate coarse. We will return.","submittedDateTime":"2022-10-29T18:52:05Z","rating":{"overall":5,"__typename":"ReviewRating"},"user":{"nickname":"161mr","isVip":true,"profileColor":"ICECREAM","initials":"1","simpleModerationState":"APPROVED","profilePhoto":{"photoBySize":{"xsmall":{"url":"https://resizer.otstatic.com/v2/photos/xsmall/1/58315104.jpg","__typename":"Photo"},"__typename":"PhotoSizes"},"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"highlights":[{"startIndex":164,"endIndex":173,"__typename":"ReviewHighlight"}],"__typename":"DishReview"},{"reviewId":"OT-1631-2110041712-160091910036","text":"We ordered the special. However we didn’t want the dark chocolate that came with the special. We asked for another chocolate. Was told no problem. They brought out the wrong chocolate. When we were done we asked for the leftovers to be packed up with some additional dippers as the special did not include as many as a regular dessert does. The bag had the chocolate and an empty container to put the dippers we didn’t want in to take home. Had to ask again. For some fruit to take home. First time we ever had issues getting extra dippers. Just seemed like he didn’t want to go get them by the look on his face. He was over tipped based on that.","submittedDateTime":"2022-10-20T15:58:45Z","rating":{"overall":3,"__typename":"ReviewRating"},"user":{"nickname":"JungleJayne","isVip":null,"profileColor":"MUSTARD","initials":"JJ","simpleModerationState":"APPROVED","profilePhoto":{"photoBySize":null,"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"highlights":[{"startIndex":118,"endIndex":127,"__typename":"ReviewHighlight"}],"__typename":"DishReview"}],"photos":[],"__typename":"Dish"}],"__typename":"PopularDishes"},"__typename":"Restaurant","diningAreas":[{"name":"Other","diningAreaId":1,"description":"Other","tag":"Other","localeMatch":true,"active":true,"preProcessedAreaId":null,"__typename":"DiningAreaMetaData"}],"privateDining":{"hasPrivateDining":false,"hasEnhancedPrivateDining":false,"description":"The Melting Pot offers the most interactive dining experience for business or social events. We have three unique spaces that offer private, semi-private and happy-hour style events. We have a dedicated Events Manager to help customize your menu and details to create exactly what you have in mind.","formattedPhone":null,"contact":"","largestCapacity":50,"__typename":"PrivateDining"},"seoTranslations":{"metaTitle":"%(restaurantName)s Restaurant - %(locationName)s | OpenTable","__typename":"SeoTranslations"},"restaurantReviewSummary":{"summary":"The Melting Pot - Richmond offers a delightful dining experience with \"amazing food\" and \"attentive service.\" Guests consistently praise the cheese and chocolate fondue, creating a memorable outing. While some mention slow service during busy times, standout servers like Jena and Lexi enhance the experience. Perfect for special occasions and romantic evenings.","__typename":"RestaurantReviewSummaryGenerativeContent"},"awards":[]},"menus":{"menuData":[{"title":"Best Fondue Friends Forever","description":"Every Wednesday is Friendsday! 3 Courses: $32 per person. Includes Cheese Fondue, Salad and Chocolate Fondue. 4 Courses: $48 per person. Get together with your besties over delicious dips and sips—including our Bacon Mac & Cheese Fondue featuring a creamy blend of artisan cheeses and macaroni topped with crispy bacon. As for dessert, our Lavender & Blueberry White Chocolate Fondue—rich, buttery white chocolate and sweet blueberries topped with decadent blackberry caviar—will satisfy your sweet tooth. Start with your choice of cheese fondue with special BFFF Dippers including artisanal cured meats along with the classic dippers you love. Add a Charcuterie Board for more dipping options! Enjoy a fresh salad and finish with your choice of chocolate fondue and another round of extra-special BFFF Dippers including a sampling of our Sweet Additions! You can make it a 4-course by adding an entrée. And with handcrafted cocktails finished with fresh fruit from our Shareable Sips menu, including our refreshing Whipped Sunshine Lemonade, it'll be cheers all around! Cheers your BFFFs every Wednesday at Melting Pot and celebrate time spent together with amazing fondue and drinks. Minimum purchase of two required for 3- and 4-course options. Not valid with any other offer or on holidays. Offer valid on Wednesdays only. Our canola oil is cholesterol free and contains 0g of trans fat","currency":{"code":"USD","__typename":"MenuCurrency"},"sections":[{"title":"Cheese Fondue","description":"Choose any cheese fondue, one per cooktop. Served with our BFFF Dippers: A selection of artisan cured meats, French baguette, pretzel bread and seasonal veggies and fruit. (512 cal per serving). Gluten-free dippers available upon request","items":[{"title":"Bacon Mac & Cheese Fondue","description":"Aged Cheddar, Emmenthaler, Gorgonzola, Vegetable Bouillon, Macaroni, Crispy Bacon, Shallots, Toasted Garlic Bread Crumbs. (314 cal per serving)","price":null,"variationGroups":[],"__typename":"MenuSectionItem"},{"title":"Wisconsin Cheddar","description":"Aged Cheddar, Emmenthaler, Sam Adams Boston Lager®, Garlic. (347 cal per serving). Gluten Free base available upon request","price":null,"variationGroups":[],"__typename":"MenuSectionItem"},{"title":"Classic Alpine*","description":"Gruyère, Raclette, Fontina, White Wine, Garlic, Nutmeg. (368 cal per serving)","price":null,"variationGroups":[],"__typename":"MenuSectionItem"},{"title":"Spinach Artichoke","description":"Butterkäse, Fontina, Parmesan, Vegetable Bouillon, Spinach, Artichoke Hearts, Garlic, Tabasco®. (302 cal per serving)","price":null,"variationGroups":[],"__typename":"MenuSectionItem"},{"title":"Fiesta","description":"Aged Cheddar, Emmenthaler, Sam Adams Boston Lager®, Housemade Salsa, Jalapeño. (332 cal per serving). Gluten Free base available upon request","price":null,"variationGroups":[],"__typename":"MenuSectionItem"},{"title":"Loaded Baked Potato Cheddar","description":"Aged Cheddar, Emmenthaler, Vegetable Bouillon, Green Goddess, Garlic & Wine Seasoning, Potatoes, Bacon, Scallions. (344 cal per serving)","price":null,"variationGroups":[],"__typename":"MenuSectionItem"},{"title":"Buffalo Wisconsin Trio","description":"Butterkäse, Fontina, Gorgonzola, White Wine, Sherry, Shallots, Scallions, Frank's RedHot® Buffalo Wings Sauce. (355 cal per serving)","price":null,"variationGroups":[],"__typename":"MenuSectionItem"},{"title":"Add a Charcuterie Board","description":"$12. Our selection of premium cured meats, artisan crackers, and accompaniments. (243 cal per serving). Gluten Free without artisan crackers. Even More Premium Dippers!","price":null,"variationGroups":[],"__typename":"MenuSectionItem"}],"__typename":"MenuSection"},{"title":"Salad","description":"Choose one fresh salad per person","items":[{"title":"Melting Pot House*","description":"Mixed Greens, Cheddar, Tomatoes, Croutons, Scallions, Egg, Choice of Dressing. (221-276 cal). Gluten Free without croutons","price":null,"variationGroups":[],"__typename":"MenuSectionItem"},{"title":"Caesar","description":"Romaine, Parmesan, Croutons, Caesar Dressing, Parmesan-Dusted Pine Nuts. (133 cal). Gluten Free without croutons","price":null,"variationGroups":[],"__typename":"MenuSectionItem"},{"title":"California","description":"Mixed Greens, Candied Pecans, Gorgonzola, Tomatoes, Raspberry Walnut Vinaigrette. 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Boots are a little tight so it was very awkward for me to sit at the table. Our waitress was a little rude. I asked for a refill of my raspberry lemonade and she took on a tone and said \"that's not free.\" Kind of disappointing. I know your prices and was fully expecting to pay for things.","rating":{"food":5,"service":3,"ambience":4,"value":2,"noise":"QUIET","overall":4,"__typename":"ReviewRating"},"user":{"numOfApprovedReviews":1,"nickname":"Rebecca","metro":{"metroId":4,"displayName":"San Francisco Bay Area","__typename":"Metro"},"initials":"R","isVip":null,"isLoggedInUser":false,"profileColor":"MUSTARD","profilePhoto":{"photoBySize":null,"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"helpfulness":{"up":0,"down":0,"score":0,"__typename":"ReviewHelpfulness"},"publicRestaurantReply":null,"submittedDateTime":"2025-05-26T18:24:18Z","dinedDateTime":"2025-05-25T18:45:00-04:00","type":"OPENTABLEVERIFIED","fromPreviousConcept":false,"highlight":null,"photos":[],"__typename":"ReviewSearchResult"},{"reviewId":"OT-1631-2110078566-190227207479","text":"It was out first time going there, celebrating our 4 year anniversary and it was amazing. The food was delicious. The chocolate was definitely my favorite part. Our server was absolutely great. She explained the menu and how everything worked. We will be back soon!","rating":{"food":5,"service":5,"ambience":4,"value":5,"noise":"MODERATE","overall":5,"__typename":"ReviewRating"},"user":{"numOfApprovedReviews":0,"nickname":"Leshaun","metro":{"metroId":92,"displayName":"Virginia","__typename":"Metro"},"initials":"L","isVip":null,"isLoggedInUser":false,"profileColor":"PLUM","profilePhoto":{"photoBySize":{"xsmall":{"url":"https://resizer.otstatic.com/v2/photos/xsmall/1/72480533.jpg","__typename":"Photo"},"__typename":"PhotoSizes"},"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"helpfulness":{"up":0,"down":0,"score":0,"__typename":"ReviewHelpfulness"},"publicRestaurantReply":null,"submittedDateTime":"2025-05-24T18:27:38Z","dinedDateTime":"2025-05-23T19:00:00-04:00","type":"OPENTABLEVERIFIED","fromPreviousConcept":false,"highlight":null,"photos":[],"__typename":"ReviewSearchResult"},{"reviewId":"OT-1631-2110079131-170039563157","text":"What a wonderful time! Great staff! Great food! Everyone was delightful. Perfect night out!","rating":{"food":5,"service":5,"ambience":5,"value":5,"noise":"QUIET","overall":5,"__typename":"ReviewRating"},"user":{"numOfApprovedReviews":16,"nickname":"Sean","metro":{"metroId":92,"displayName":"Virginia","__typename":"Metro"},"initials":"S","isVip":true,"isLoggedInUser":false,"profileColor":"ICECREAM","profilePhoto":{"photoBySize":null,"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"helpfulness":{"up":0,"down":0,"score":0,"__typename":"ReviewHelpfulness"},"publicRestaurantReply":null,"submittedDateTime":"2025-05-26T21:29:01Z","dinedDateTime":"2025-05-17T17:30:00-04:00","type":"OPENTABLEVERIFIED","fromPreviousConcept":false,"highlight":null,"photos":[],"__typename":"ReviewSearchResult"},{"reviewId":"OT-1631-2110078492-130041291563","text":"Special Occasion, Subpar Experience\n\nWe came here to celebrate both Mother’s Day and a graduation—two big milestones that deserved a memorable meal. Unfortunately, what we got was far from it.\n\nThe frist round of drinks were good, the second round 30m later and before we even ordered disappointing—weak, poorly mixed, and overpriced for what tasted like flavored water. The food didn’t do much to redeem the experience. The two options for the broth too cook were flavorless. \n\nOur waitress was kind and tried her best, but she was clearly stretched too thin and couldn’t check on us often. I don’t blame her—she seemed overwhelmed, and it felt like the restaurant was severely understaffed for a holiday crowd.\n\nTo the manager’s credit, they did comp the drinks after we raised our concerns, which I appreciated. But overall, for the price we paid, this meal missed the mark in too many ways. Not the celebration we had hoped for.","rating":{"food":3,"service":3,"ambience":3,"value":1,"noise":"MODERATE","overall":2,"__typename":"ReviewRating"},"user":{"numOfApprovedReviews":6,"nickname":"Lara","metro":{"metroId":84,"displayName":"Tampa / Central Florida West","__typename":"Metro"},"initials":"L","isVip":null,"isLoggedInUser":false,"profileColor":"PLUM","profilePhoto":{"photoBySize":{"xsmall":{"url":"https://resizer.otstatic.com/v2/photos/xsmall/1/59724938.jpg","__typename":"Photo"},"__typename":"PhotoSizes"},"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"helpfulness":{"up":0,"down":0,"score":0,"__typename":"ReviewHelpfulness"},"publicRestaurantReply":{"message":"Hi Lara, thanks for your feedback regarding your visit. It was a pleasure talking to you that night and appreciate you being so understanding with a very busy night. Feel free to give us a call at (804)741-3120 if you'd like to talk more about your experience. We hope to serve you all in a better light next time.","responseDateTimeUtc":"2025-05-17T19:49:11Z","__typename":"PublicRestaurantReply"},"submittedDateTime":"2025-05-15T11:13:30Z","dinedDateTime":"2025-05-11T18:00:00-04:00","type":"OPENTABLEVERIFIED","fromPreviousConcept":false,"highlight":null,"photos":[],"__typename":"ReviewSearchResult"},{"reviewId":"OT-1631-2110078792-140040165904","text":"Jena our server is amazing as always!! Highly recommend sitting in her section!","rating":{"food":5,"service":5,"ambience":5,"value":5,"noise":"QUIET","overall":5,"__typename":"ReviewRating"},"user":{"numOfApprovedReviews":40,"nickname":"Kristopher","metro":{"metroId":92,"displayName":"Virginia","__typename":"Metro"},"initials":"K","isVip":true,"isLoggedInUser":false,"profileColor":"MUSTARD","profilePhoto":{"photoBySize":{"xsmall":{"url":"https://resizer.otstatic.com/v2/photos/xsmall/1/59315580.jpg","__typename":"Photo"},"__typename":"PhotoSizes"},"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"helpfulness":{"up":0,"down":0,"score":0,"__typename":"ReviewHelpfulness"},"publicRestaurantReply":null,"submittedDateTime":"2025-05-09T11:46:01Z","dinedDateTime":"2025-05-08T18:15:00-04:00","type":"OPENTABLEVERIFIED","fromPreviousConcept":false,"highlight":null,"photos":[],"__typename":"ReviewSearchResult"},{"reviewId":"OT-1631-2110077770-130206410783","text":"10/10 perfect. All the food was amazing and the detail that they put into our dinner was noticeable and very appreciated.","rating":{"food":5,"service":5,"ambience":5,"value":5,"noise":"DO_NOT_RECALL","overall":5,"__typename":"ReviewRating"},"user":{"numOfApprovedReviews":1,"nickname":"Bobby","metro":{"metroId":92,"displayName":"Virginia","__typename":"Metro"},"initials":"B","isVip":null,"isLoggedInUser":false,"profileColor":"PLUM","profilePhoto":{"photoBySize":null,"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"helpfulness":{"up":0,"down":0,"score":0,"__typename":"ReviewHelpfulness"},"publicRestaurantReply":null,"submittedDateTime":"2025-05-09T00:32:22Z","dinedDateTime":"2025-05-07T19:00:00-04:00","type":"OPENTABLEVERIFIED","fromPreviousConcept":false,"highlight":null,"photos":[],"__typename":"ReviewSearchResult"},{"reviewId":"OT-1631-2110078535-160037978566","text":"Our server was excellent and our food was delicious! We loved our experience!!!","rating":{"food":5,"service":5,"ambience":5,"value":4,"noise":"QUIET","overall":5,"__typename":"ReviewRating"},"user":{"numOfApprovedReviews":16,"nickname":"Michelle","metro":{"metroId":92,"displayName":"Virginia","__typename":"Metro"},"initials":"M","isVip":true,"isLoggedInUser":false,"profileColor":"PUMPKIN","profilePhoto":{"photoBySize":null,"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"helpfulness":{"up":0,"down":0,"score":0,"__typename":"ReviewHelpfulness"},"publicRestaurantReply":null,"submittedDateTime":"2025-05-09T12:17:45Z","dinedDateTime":"2025-05-03T19:15:00-04:00","type":"OPENTABLEVERIFIED","fromPreviousConcept":false,"highlight":null,"photos":[],"__typename":"ReviewSearchResult"},{"reviewId":"OT-1631-2110078248-120096833822","text":"I have visited this location every year for the past 9 years. Each visit has been exceptional with the exception of my last visit on 5/3/25. Service was not good! My wife and I had to share water due to our waitress’s lack of awareness that my wife’s glass was empty and when asked for a refill it never came. Both our cheese and chocolate were not sufficient to the amount vegetables, bread, and fruits. Our chocolate fondue came out cold with a spoon full of peanut butter in the middle. After attempting to melt it for 15 minutes it remains lumpy no matter how much you stirred it. All in all this was the absolute worst experience I’ve had at any Melting Pot restaurant I’ve ever dined at. My wife and I will definitely think twice about our next anniversary dinner location which is disappointing since we have dined at the Melting Pot every anniversary for 28 years.","rating":{"food":2,"service":2,"ambience":3,"value":2,"noise":"ENERGETIC","overall":2,"__typename":"ReviewRating"},"user":{"numOfApprovedReviews":1,"nickname":"Scott","metro":{"metroId":92,"displayName":"Virginia","__typename":"Metro"},"initials":"S","isVip":null,"isLoggedInUser":false,"profileColor":"PUMPKIN","profilePhoto":{"photoBySize":null,"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"helpfulness":{"up":0,"down":0,"score":0,"__typename":"ReviewHelpfulness"},"publicRestaurantReply":null,"submittedDateTime":"2025-05-06T18:04:52Z","dinedDateTime":"2025-05-03T18:30:00-04:00","type":"OPENTABLEVERIFIED","fromPreviousConcept":false,"highlight":null,"photos":[],"__typename":"ReviewSearchResult"},{"reviewId":"OT-1631-2110078520-120026611212","text":"Our last trip to the Melting Pot last year was disappointing so we thought we'd try this former favorite again. \nThe Good: Salad, cheese and dessert were delicious. The veggies were unremarkable but fine. Server and backup team were great; they didn't rush us. We were seated quickly. Booth was intimate and seat seemed recently recovered. \nThe Bad: The overall vibe feels dated; and the finishes, decor and most soft are hard goods need a refurbishment. The quality of the beef was horrible. Some pieces were so stringy I couldn't eat them. Cuts from the local grocery stores are superior. I think The Melting Pot is aware of this shortcoming. The meats were coated and marinated in what seemed to be an effort to disguise the poor quality. The dipping sauces were all delicious but did nothing to enhance the poor quality meat. \nFinal thoughts: would definitely go back for cheese and dessert but wish The Melting Pot would up their entree game.","rating":{"food":3,"service":4,"ambience":4,"value":2,"noise":"QUIET","overall":4,"__typename":"ReviewRating"},"user":{"numOfApprovedReviews":8,"nickname":"Meredith","metro":{"metroId":92,"displayName":"Virginia","__typename":"Metro"},"initials":"M","isVip":null,"isLoggedInUser":false,"profileColor":"MUSTARD","profilePhoto":{"photoBySize":null,"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"helpfulness":{"up":0,"down":0,"score":0,"__typename":"ReviewHelpfulness"},"publicRestaurantReply":null,"submittedDateTime":"2025-05-06T14:13:41Z","dinedDateTime":"2025-05-02T17:30:00-04:00","type":"OPENTABLEVERIFIED","fromPreviousConcept":false,"highlight":null,"photos":[],"__typename":"ReviewSearchResult"},{"reviewId":"OT-1631-2110078406-140060735934","text":"This place has gone downhill. Service was poor dinner took 2.5 hours with the slow service. Food quantity has been reduced and debate how much more food you get at times with four people.","rating":{"food":2,"service":1,"ambience":2,"value":1,"noise":"QUIET","overall":1,"__typename":"ReviewRating"},"user":{"numOfApprovedReviews":2,"nickname":"Karl","metro":{"metroId":92,"displayName":"Virginia","__typename":"Metro"},"initials":"K","isVip":null,"isLoggedInUser":false,"profileColor":"PUMPKIN","profilePhoto":{"photoBySize":null,"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"helpfulness":{"up":1,"down":0,"score":1,"__typename":"ReviewHelpfulness"},"publicRestaurantReply":{"message":"Hi Karl, thank you for your feedback regarding your visit. We apologize for your sub-par visit and would love to learn more. Please call our management team at (804)741-3120. 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The Melting Pot, a fondue restaurant, offers an extraordinary dining experience that you won't find at any other restaurant. Here, you'll discover all the ingredients to a perfect evening, including a relaxed atmosphere, private tables, attentive service, an award winning wine list & fabulous four-course fondue dinners. No matter what the occasion, from a romantic date to a get-together with friends, meetings or large groups, The Melting Pot always hits the spot. The Melting Pot offers the highest quality fresh ingredients, a variety of cooking styles, unique sauces & your favorite chocolate fondue desserts. To highlight your meal we also offer over 600 wines with a Wine Manager on premise. Make reservations today & come dip into something different. NOTE: OpenTable reservations are for full meal service only. Please contact The Melting Pot directly for cheese & dessert or dessert only service.
Additional information
Dining style
Casual Elegant
Price
$31 to $50
Cuisines
Fondue, Swiss, French
Hours of Operation
Dinner
Mon–Thu 5:00 pm–9:00 pm
Fri 5:00 pm–10:00 pm
Sat 12:00 pm–10:00 pm
Sun 12:00 pm–9:00 pm
Inquire with management about catered cheese and chocolate parties as well as cocktail receptions at 804-741-3120
Private party facilities
The Melting Pot offers the most interactive dining experience for business or social events. We have three unique spaces that offer private, semi-private and happy-hour style events. We have a dedicated Events Manager to help customize your menu and details to create exactly what you have in mind.
We have ample parking. Most guests will drop off at our front door and then drivers will go park.
Additional
Gluten-free Options
Experiences
Standard Reservation
Multiple dates available
Enjoy all of what Melting Pot has to offer! Order a la carte or experience the Perfect Night Out with any our exceptional 4 Course options.
Thursdate
US$54.00 per person
Multiple dates available
We’re turning up the heat on date night. The Thursdate™ special 4-course menu includes your choice of any cheese fondue, salad & chocolate fondue, and an entrée including garlic pepper sirloin, teriyaki-marinated sirloin, memphis rub pork, herb encrusted chicken, pacific shrimp, and bourbon brown sugar sirloin. Rose petals & candles will be waiting at the table. Reservation highly recommended. Pricing valid at this location only. Not valid with any other offer or discount or on holidays.
Best Fondue Friends Forever
US$32.00 per person
Multiple dates available
Every Wednesday is Friendsday!
Get together with your besties over delicious dips and sips & try our new Bacon Mac & Cheese Fondue and our Lavender & Blueberry White Chocolate Fondue.
Start with your choice of cheese fondue with special BFFF Dippers including artisanal cured meats along with the classic dippers. Enjoy a fresh salad and finish with your choice of chocolate fondue and another round of extra-special BFFF Dippers including a sampling of our Sweet Additions!
You can make it a 4-course by adding our featured entrée. And with handcrafted cocktails finished with fresh fruit from our Beverage menu, it'll be cheers all around!
Starting at $32.00 per person
Please no sharing
Popular dishes
Menu
The Melting Pot - Richmond's menu was last updated on 28/5/2025.
Every Wednesday is Friendsday! 3 Courses: $32 per person. Includes Cheese Fondue, Salad and Chocolate Fondue. 4 Courses: $48 per person. Get together with your besties over delicious dips and sips—including our Bacon Mac & Cheese Fondue featuring a creamy blend of artisan cheeses and macaroni topped with crispy bacon. As for dessert, our Lavender & Blueberry White Chocolate Fondue—rich, buttery white chocolate and sweet blueberries topped with decadent blackberry caviar—will satisfy your sweet tooth. Start with your choice of cheese fondue with special BFFF Dippers including artisanal cured meats along with the classic dippers you love. Add a Charcuterie Board for more dipping options! Enjoy a fresh salad and finish with your choice of chocolate fondue and another round of extra-special BFFF Dippers including a sampling of our Sweet Additions! You can make it a 4-course by adding an entrée. And with handcrafted cocktails finished with fresh fruit from our Shareable Sips menu, including our refreshing Whipped Sunshine Lemonade, it'll be cheers all around! Cheers your BFFFs every Wednesday at Melting Pot and celebrate time spent together with amazing fondue and drinks. Minimum purchase of two required for 3- and 4-course options. Not valid with any other offer or on holidays. Offer valid on Wednesdays only. Our canola oil is cholesterol free and contains 0g of trans fat
Cheese Fondue
Choose any cheese fondue, one per cooktop. Served with our BFFF Dippers: A selection of artisan cured meats, French baguette, pretzel bread and seasonal veggies and fruit. (512 cal per serving). Gluten-free dippers available upon request
Bacon Mac & Cheese Fondue
Aged Cheddar, Emmenthaler, Gorgonzola, Vegetable Bouillon, Macaroni, Crispy Bacon, Shallots, Toasted Garlic Bread Crumbs. (314 cal per serving)
Wisconsin Cheddar
Aged Cheddar, Emmenthaler, Sam Adams Boston Lager®, Garlic. (347 cal per serving). Gluten Free base available upon request
Classic Alpine*
Gruyère, Raclette, Fontina, White Wine, Garlic, Nutmeg. (368 cal per serving)
Spinach Artichoke
Butterkäse, Fontina, Parmesan, Vegetable Bouillon, Spinach, Artichoke Hearts, Garlic, Tabasco®. (302 cal per serving)
Fiesta
Aged Cheddar, Emmenthaler, Sam Adams Boston Lager®, Housemade Salsa, Jalapeño. (332 cal per serving). Gluten Free base available upon request
Loaded Baked Potato Cheddar
Aged Cheddar, Emmenthaler, Vegetable Bouillon, Green Goddess, Garlic & Wine Seasoning, Potatoes, Bacon, Scallions. (344 cal per serving)
Buffalo Wisconsin Trio
Butterkäse, Fontina, Gorgonzola, White Wine, Sherry, Shallots, Scallions, Frank's RedHot® Buffalo Wings Sauce. (355 cal per serving)
Add a Charcuterie Board
$12. Our selection of premium cured meats, artisan crackers, and accompaniments. (243 cal per serving). Gluten Free without artisan crackers. Even More Premium Dippers!
Salad
Choose one fresh salad per person
Melting Pot House*
Mixed Greens, Cheddar, Tomatoes, Croutons, Scallions, Egg, Choice of Dressing. (221-276 cal). Gluten Free without croutons
Caesar
Romaine, Parmesan, Croutons, Caesar Dressing, Parmesan-Dusted Pine Nuts. (133 cal). Gluten Free without croutons
Mixed Greens, Bacon, Shredded Parmesan, Croutons, Peppercorn Ranch, Parmesan-Dusted Pine Nuts. (147 cal). Gluten Free without croutons
Entrée
Served with seasonal veggies. (117-132 cal per serving) Gluten-free
Entrée Fondue
Garlic Pepper Steak^, Herb-Crusted Chicken Breast^, Shrimp^, Atlantic Salmon^. (393-446 cal per serving)
Fondue Cooking Styles
Prepare your BFFF entrée with one of our cooking styles, one per cooktop
Court Bouillon
Seasoned Vegetable Broth
Coq au Vin*
Burgundy Wine, Mushrooms, Scallions, Garlic
Mojo
Caribbean-Inspired, Garlic, Cilantro, Citrus
Cast-Iron Grill
Tabletop Grilling
Bourguignonne
European Style, Canola Oil, Panko, Sesame Tempura Batter. Gluten Free without batter and panko
Chocolate Fondue
Choose any chocolate, one per cooktop. Served with our BFFF Dippers: A sampling of our Sweet Additions, fresh fruit, brownies, blondies, Rice Krispies Treats®, pound cake and Oreo®-dusted marshmallows. (512 cal per serving). Gluten-free dippers available upon request. Sweet Additions ($4 each | $10 for all three): Cream Puffs (180 cal) | Macarons (200 cal) (Gluten Free) | Caramel Sea Salt Cheesecake (327 cal)
Lavender & Blueberry White Chocolate Fondue
The buttery flavor of white chocolate is melted with blueberry purée and lavender, then topped with blackberry caviar. (485 cal per serving)
The Original
The smooth flavor of milk chocolate is melted with crunchy peanut butter. (289 cal per serving)
Flaming Turtle*
The creamy flavor of milk chocolate is melted with caramel, flambéed, and topped with candied pecans. (333 cal per serving)
Pure Chocolate Fondue
Pick from the flavors of milk, dark, or white chocolate. (272 cal per serving)
Yin & Yang
The decadent and buttery flavors of dark and white chocolate fondue are artfully swirled together. (295 cal per serving)
Rocky Road
The rich flavor of dark chocolate is swirled with marshmallow crème, flambéed, and topped with candied pecans. (340 cal per serving)
S'mores
The smooth, creamy flavor of milk chocolate is swirled with marshmallow crème, flambéed, and topped with graham cracker. (329 cal per serving). Gluten Free without graham cracker
Shareable Sips
Connect with your besties over handcrafted cocktails made to order and finished with fresh fruit. Available for the whole table or by the glass
New Amsterdam Pink Whitney Vodka, Cointreau, White Peach, Orange Juice, Strawberry Purée, La Marca Prosecco
GlassUS$12.00
What 2,114 people are saying
The Melting Pot - Richmond reviews from people who’ve dined at this restaurant. Based on recent rating.
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.5
4.5 based on recent ratings
4.6Food
4.5Service
4.5Ambience
4.0Value
Noise • Moderate
Diners' Choice Awards
Virginia
Romantic
Richmond
Child-friendly
Richmond
Romantic
Review summary
AI-generated from verified diner reviews
The Melting Pot - Richmond offers a delightful dining experience with "amazing food" and "attentive service." Guests consistently praise the cheese and chocolate fondue, creating a memorable outing. While some mention slow service during busy times, standout servers like Jena and Lexi enhance the experience. Perfect for special occasions and romantic evenings.
2,114 Reviews
R
Rebecca
San Francisco Bay Area1 review
4.0
Dined on 25 May 2025
Overall 4
Food 5
Service 3
Ambience 4
Food was fantastic. Boots are a little tight so it was very awkward for me to sit at the table. Our waitress was a little rude. I asked for a refill of my raspberry lemonade and she took on a tone and said "that's not free." Kind of disappointing. I know your prices and was fully expecting to pay for things.
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L
Leshaun
Virginia1 review
5.0
Dined on 23 May 2025
Overall 5
Food 5
Service 5
Ambience 4
It was out first time going there, celebrating our 4 year anniversary and it was amazing. The food was delicious. The chocolate was definitely my favorite part. Our server was absolutely great. She explained the menu and how everything worked. We will be back soon!
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S
Sean VIP
Virginia16 reviews
5.0
Dined on 17 May 2025
Overall 5
Food 5
Service 5
Ambience 5
What a wonderful time! Great staff! Great food! Everyone was delightful. Perfect night out!
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L
Lara
Tampa / Central Florida West6 reviews
2.0
Dined on 11 May 2025
Overall 2
Food 3
Service 3
Ambience 3
Special Occasion, Subpar Experience
We came here to celebrate both Mother’s Day and a graduation—two big milestones that deserved a memorable meal. Unfortunately, what we got was far from it.
The frist round of drinks were good, the second round 30m later and before we even ordered disappointing—weak, poorly mixed, and overpriced for what tasted like flavored water. The food didn’t do much to redeem the experience. The two options for the broth too cook were flavorless.
Our waitress was kind and tried her best, but she was clearly stretched too thin and couldn’t check on us often. I don’t blame her—she seemed overwhelmed, and it felt like the restaurant was severely understaffed for a holiday crowd.
To the manager’s credit, they did comp the drinks after we raised our concerns, which I appreciated. But overall, for the price we paid, this meal missed the mark in too many ways. Not the celebration we had hoped for.
The Melting Pot - RichmondResponded on 17 May 2025
Hi Lara, thanks for your feedback regarding your visit. It was a pleasure talking to you that night and appreciate you being so understanding with a very busy night. Feel free to give us a call at (804)741-3120 if you'd like to talk more about your experience. We hope to serve you all in a better light next time.
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K
Kristopher VIP
Virginia40 reviews
5.0
Dined on 8 May 2025
Overall 5
Food 5
Service 5
Ambience 5
Jena our server is amazing as always!! Highly recommend sitting in her section!
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B
Bobby
Virginia1 review
5.0
Dined on 7 May 2025
Overall 5
Food 5
Service 5
Ambience 5
10/10 perfect. All the food was amazing and the detail that they put into our dinner was noticeable and very appreciated.
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M
Michelle VIP
Virginia16 reviews
5.0
Dined on 3 May 2025
Overall 5
Food 5
Service 5
Ambience 5
Our server was excellent and our food was delicious! We loved our experience!!!
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S
Scott
Virginia1 review
2.0
Dined on 3 May 2025
Overall 2
Food 2
Service 2
Ambience 3
I have visited this location every year for the past 9 years. Each visit has been exceptional with the exception of my last visit on 5/3/25. Service was not good! My wife and I had to share water due to our waitress’s lack of awareness that my wife’s glass was empty and when asked for a refill it never came. Both our cheese and chocolate were not sufficient to the amount vegetables, bread, and fruits. Our chocolate fondue came out cold with a spoon full of peanut butter in the middle. After attempting to melt it for 15 minutes it remains lumpy no matter how much you stirred it. All in all this was the absolute worst experience I’ve had at any Melting Pot restaurant I’ve ever dined at. My wife and I will definitely think twice about our next anniversary dinner location which is disappointing since we have dined at the Melting Pot every anniversary for 28 years.
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M
Meredith
Virginia8 reviews
4.0
Dined on 2 May 2025
Overall 4
Food 3
Service 4
Ambience 4
Our last trip to the Melting Pot last year was disappointing so we thought we'd try this former favorite again.
The Good: Salad, cheese and dessert were delicious. The veggies were unremarkable but fine. Server and backup team were great; they didn't rush us. We were seated quickly. Booth was intimate and seat seemed recently recovered.
The Bad: The overall vibe feels dated; and the finishes, decor and most soft are hard goods need a refurbishment. The quality of the beef was horrible. Some pieces were so stringy I couldn't eat them. Cuts from the local grocery stores are superior. I think The Melting Pot is aware of this shortcoming. The meats were coated and marinated in what seemed to be an effort to disguise the poor quality. The dipping sauces were all delicious but did nothing to enhance the poor quality meat.
Final thoughts: would definitely go back for cheese and dessert but wish The Melting Pot would up their entree game.
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K
Karl
Virginia2 reviews
1.0
Dined on 1 May 2025
Overall 1
Food 2
Service 1
Ambience 2
This place has gone downhill. Service was poor dinner took 2.5 hours with the slow service. Food quantity has been reduced and debate how much more food you get at times with four people.
The Melting Pot - RichmondResponded on 17 May 2025
Hi Karl, thank you for your feedback regarding your visit. We apologize for your sub-par visit and would love to learn more. Please call our management team at (804)741-3120. Thank you!
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FAQs
The Melting Pot - Richmond offers takeout which you can order by calling the restaurant at (804) 741-3120.
The Melting Pot - Richmond is rated 4.5 stars by 2114 OpenTable diners.
Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.
Inquire with management about catered cheese and chocolate parties as well as cocktail receptions at 804-741-3120
Private party facilities
The Melting Pot offers the most interactive dining experience for business or social events. We have three unique spaces that offer private, semi-private and happy-hour style events. We have a dedicated Events Manager to help customize your menu and details to create exactly what you have in mind.