The Mercantile

4.5

935 Reviews

$30 and under

American

Make a booking

2 people

1 Mar 2025

19:00

Booked 100 times today

Experiences are available.

Lively
Good for groups
Great for creative cocktails

Serving up New American Tavern Cuisine in our two-floor full-service restaurant and bar, equipped with two 50-seat bars, world-inspired snacks and entrees, brick pizza oven, private event space, and an open rooftop patio that offers views of downtown Worcester and City Square. Located next to the DCU Center and minutes from Polar Park, we’re a natural choice pre and post-game.

*Due to limited patio seating, we do not take reservations for our patio. Please note the patio request in your reservation, or ask upon arrival, and we will do our best to accommodate.

**The rooftop is open Wednesday-Friday 4 PM - close. Saturday & Sunday 12 PM - close.

***Public parking is available at The Mercantile Center Garage with direct access to the restaurant on Level 3A.

Order delivery or takeout

Dining areas

Additional information

Dining style
Casual Dining
Price
$30 and under
Cuisines
American
Hours of Operation
Fri 11:30 am–1:00 am Brunch Sat, Sun 10:00 am–3:00 pm Dinner Mon–Wed 4:00 pm–12:00 am Thu 4:00 pm–1:00 am Sat 2:00 pm–1:00 am Sun 2:00 pm–12:00 am
Phone number
(774) 389-5180
Website
http://www.themercantileworcester.com/
Payment Options
AMEX, Discover, Mastercard, Visa
Dress code
Casual Dress
Private party facilities
For more information, please click the link: https://www.themercantileworcester.com/events

Location
2 Mercantile Street, Worcester, MA 01608
Area
Worcester
Parking details
Street Parking
Additional
Gluten-free Options, Vegan

Experiences

2024-2025 Igloo Dining on the Mercantile Rooftop!
US$50.00 per party
Prepaid
6 Dec 2024 - 1 Mar 2025
*NOTE*- When booking, please keep your guest count at 1. Do not enter how many guests are attending. Your booking is for one Igloo which seats up to six people. Select the date & time you would like to join us - click Find Table - select the time from the available slots (it will say 1 special under the time) - For the Seating Option select "Outdoor," you can now book your reservation. FAQ: Reservations are required. All reservations are 2 hours max with a 6 person limit, no exceptions. A required $50 non-refundable rental fee will appear when you book your date & time. Each igloo is equipped with a heater however, we still encourage guests to dress warmly. The Mercantile reserves the right to cancel any reservation due to weather.

What 935 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

4.5

4.5 based on recent ratings

4.4Food
4.6Service
4.5Ambience
4.3Value

Noise • Moderate

Diners' Choice Awards

Central and Western MA
Great for brunch
Central and Western MA
Good for groups
Central and Western MA
Hot spot
Central and Western MA
Great for outdoor dining
Central and Western MA
Lively
Central and Western MA
Most Booked
Central MA
Child-friendly
Central MA
Innovative
Central MA
Good for groups
Central MA
Healthy
Central MA
Hot spot
Central MA
Lively
Central MA
Most Booked

Review summary

AI-generated from verified diner reviews

The Mercantile offers a "cozy and fun" igloo dining experience and a diverse menu that includes popular dishes like Japanese fried chicken sandwiches and creative craft cocktails. The "excellent service" from attentive staff, including standout servers like Xavier and Dakota, enhances the lively atmosphere. Perfect for gatherings or a unique night out!

935 Reviews

K
Katelyn
Greater Boston
1 review
1.0
1 review
Dined 6 days ago
1. Overall 1
2. Food 1
3. Service 1
4. Ambience 2
Food was absolutely terrible and the lack of flexibility to make a pizza that was half cheese and half a topping was quite strange. Waitress was also not willing to make special accomodations for young children. If going to an event near the DCU, stay away unless just having drinks, definitely get food prior to coming to this area.
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M
Mariah
Greater Boston
2 reviews
5.0
2 reviews
Dined 6 days ago
1. Overall 5
2. Food 4
3. Service 4
4. Ambience 5
Food is pretty good. Lots of variety. Love the ambiance!
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D
Denise
VIP
Greater Boston
68 reviews
5.0
68 reviews
Dined 7 days ago
1. Overall 5
2. Food 5
3. Service 5
4. Ambience 5
We were in the igloo, which was very cozy and comfortable and made it a really fun experience. Xavier provided excellent service. Made for a fun afternoon and the pizza , rice bowl and Japanese fried chic sand were all delicious and very shareable.
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A
Andrea
Greater Boston
1 review
5.0
1 review
Dined on 18 February 2025
1. Overall 5
2. Food 5
3. Service 5
4. Ambience 5
Our group enjoyed the drinks and the nachos were delicious. Service was quick and attentive. Always nice to visit here.
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S
Sherri
Greater Boston
1 review
5.0
1 review
Dined on 15 February 2025
1. Overall 5
2. Food 5
3. Service 5
4. Ambience 5
Restaurants was packed but we had our own igloo on the rooftop and it was phenomenal! Will be back!
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J
Julie
Greater Boston
1 review
5.0
1 review
Dined on 15 February 2025
1. Overall 5
2. Food 4
3. Service 5
4. Ambience 5
I had a great night here for my 21st birthday. Our Waitresses and Waiters not only did their job, but they went above and beyond and made me feel special. Thank you!
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J
Joey
Massachusetts
1 review
5.0
1 review
Dined on 8 February 2025
1. Overall 5
2. Food 5
3. Service 5
4. Ambience 5
Food and service was incredible! Definitely worth the drive to check it out!
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A
Alan
Greater Boston
2 reviews
4.0
2 reviews
Dined on 8 February 2025
1. Overall 4
2. Food 4
3. Service 5
4. Ambience 2
I told him I didn’t wanna be sat near the kitchen or the bathroom and the eventually put us there telling us that’s the only table that’s available, but there was more available and not only that we felt like we were being rushed out. I had a better time at Ruth Chris next-door, I’ve received I more respect and with dignity and felt more appreciated next-door than at this restaurant.
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C
Charles
New York City
1 review
4.0
1 review
Dined on 7 February 2025
1. Overall 4
2. Food 4
3. Service 5
4. Ambience 5
Enjoyed our first visit for wife’s birthday very accommodating for 9 month old child
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b
brian
Greater Boston
1 review
4.0
1 review
Dined on 7 February 2025
1. Overall 4
2. Food 4
3. Service 5
4. Ambience 4
We had a great experience, I would recommend this place to my friends. Thank you!
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FAQs

The Mercantile offers takeout which you can order by calling the restaurant at (774) 389-5180.

The Mercantile is rated 4.5 stars by 935 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a booking

2 people

1 Mar 2025

19:00

Booked 100 times today

Experiences are available.

Order delivery or takeout

2 Mercantile Street, Worcester, MA 01608

Dining areas

Additional information

Area
Worcester
Hours of Operation
Fri 11:30 am–1:00 am Brunch Sat, Sun 10:00 am–3:00 pm Dinner Mon–Wed 4:00 pm–12:00 am Thu 4:00 pm–1:00 am Sat 2:00 pm–1:00 am Sun 2:00 pm–12:00 am
Price
$30 and under
Cuisines
American
Dining style
Casual Dining
Dress code
Casual Dress
Parking details
Street Parking
Payment Options
AMEX, Discover, Mastercard, Visa
Additional
Gluten-free Options, Vegan

Website
http://www.themercantileworcester.com/
Phone number
(774) 389-5180
Private party facilities
For more information, please click the link: https://www.themercantileworcester.com/events

The Mercantile

Make a booking

Order delivery or takeout

Dining areas

Additional information

Experiences

2024-2025 Igloo Dining on the Mercantile Rooftop!

Menu

What 935 people are saying

Overall ratings and reviews

Diners' Choice Awards

Review summary

FAQs

Does The Mercantile offer delivery through OpenTable or takeout?

How is The Mercantile restaurant rated?

Is The Mercantile currently accepting bookings?

Make a booking

Order delivery or takeout

Dining areas

Additional information