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The Mercantile, Worcester, MA

The Mercantile

4.5
4.5
956 Reviews
$30 and under
American

Make a booking

2 people
19:00
Booked 75 times today
  • Lively
  • Good for groups
  • Great for creative cocktails
Serving up New American Tavern Cuisine in our two-floor full-service restaurant and bar, equipped with two 50-seat bars, world-inspired snacks and entrees, brick pizza oven, private event space, and an open rooftop patio that offers views of downtown Worcester and City Square. Located next to the DCU Center and minutes from Polar Park, we’re a natural choice pre and post-game.

*Due to limited patio seating, we do not take reservations for our patio. Please note the patio request in your reservation, or ask upon arrival, and we will do our best to accommodate.

**The rooftop is open Wednesday-Friday 4 PM - close. Saturday & Sunday 12 PM - close.

***Public parking is available at The Mercantile Center Garage with direct access to the restaurant on Level 3A.

Dining areas

Additional information

  • Location
    2 Mercantile Street, Worcester, MA 01608
  • Phone number
    (774) 389-5180
  • Price
    $30 and under
  • Cuisines
    American
  • Hours of Operation
    Fri 11:30 am–1:00 am Brunch Sat, Sun 10:00 am–3:00 pm Dinner Mon–Wed 4:00 pm–12:00 am Thu 4:00 pm–1:00 am Sat 2:00 pm–1:00 am Sun 2:00 pm–12:00 am
  • Dress code
    Casual Dress
  • Parking details
    Street Parking
  • Payment Options
    AMEX, Discover, Mastercard, Visa

Menu

View menu on restaurant's website

What 956 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

4.5
4.5 based on recent ratings
  • 4.4Food
  • 4.6Service
  • 4.5Ambience
  • 4.3Value

Noise • Moderate

Diners' Choice Awards

  • Central and Western MA

    Great for brunch

  • Central and Western MA

    Child-friendly

  • Central and Western MA

    Innovative

  • Central and Western MA

    Good for groups

  • Central and Western MA

    Hot spot

  • Central and Western MA

    Great for outdoor dining

  • Central and Western MA

    Lively

  • Central and Western MA

    American

  • Central and Western MA

    Most Booked

  • Central MA

    Best Ambience

  • Central MA

    Child-friendly

  • Central MA

    Innovative

  • Central MA

    Good for groups

  • Central MA

    Hot spot

  • Central MA

    Lively

  • Central MA

    Most Booked

Review summary

AI-generated from verified diner reviews
The Mercantile boasts a "beautiful and architecturally amazing" ambiance with "fantastic" food and "outstanding" cocktails, perfect for special occasions. Guests appreciate the varied menu, gluten-free options, and attentive service. Though some dishes could improve, the "friendly" staff and vibrant atmosphere make it a "favorite" spot for many.

956 Reviews

  1. JamesW

    New York City6 reviews

    5.0

    Dined 1 day ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Great spot in Worcester. Open late. Friendly people. Very good service and food

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  2. Holly

    New York City1 review

    5.0

    Dined 2 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Great place with delicious food and friendly wait staff. I sent a message when I booked the reservation telling them that it was my daughter's birthday, and they surprised us with a small cake after our dinner! Will definitely return.

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  3. William

    Greater Boston5 reviews

    4.0

    Dined 2 days ago

    1. Overall 4
    2. Food 5
    3. Service 4
    4. Ambience 3
    Food was excellent and service was very good. The Mai tai was mostly ice and gone after a few sips

    Is this helpful?

  4. OpenTable Diner

    Greater Boston2 reviews

    5.0

    Dined 2 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Excellent food. Great atmosphere. Friendly service Right next to DCU for a convenient night out

    Is this helpful?

  5. Maura

    Greater Boston1 review

    5.0

    Dined 3 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    This was our second trip to The Mercantile. We went back specifically for the nachos. So delicious and a large portion! Great service as well.

    Is this helpful?

  6. Josh

    Unspecified1 review

    4.0

    Dined 3 days ago

    1. Overall 4
    2. Food 4
    3. Service 4
    4. Ambience 4
    The Buffalo mac and cheese was very good. Rich and cheesy. The Bianca pizza was great. It came out nice and hot.

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  7. Elaine

    Greater Boston8 reviews

    3.0

    Dined 5 days ago

    1. Overall 3
    2. Food 2
    3. Service 5
    4. Ambience 5
    Really nice space, great menu, great service. But my Tulum salad was so salty...

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  8. Ian

    Philadelphia2 reviews

    5.0

    Dined 7 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    This place has Great food and atmosphere. I usually go every time I am in Worcester.

    Is this helpful?

  9. Ian

    Rhode Island1 review

    2.0

    Dined on 9 March 2025

    1. Overall 2
    2. Food 4
    3. Service 1
    4. Ambience 2
    The mercantile is usually a fantastic restaurant overall with attentive service, a great atmosphere, and good food, today was a different situation. The waitress only appeared 3 times in 2 hours and we saw multiple different waitresses including even the manager. The waitress was rude, the service was slow and we were overcharged. We sat down for 25 mins until the waitress arrived to gibe us water. When we overcharged we tried to politely argue, and she claimed she was correct. I was charged for a 3rd meal for my extra chicken as opposed to the waitress simply adding the chicken onto the existing ticket.

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  10. Kayla

    Greater Boston1 review

    4.0

    Dined on 9 March 2025

    1. Overall 4
    2. Food 5
    3. Service 5
    4. Ambience 4
    Our waitress made the experience. Food was absolutely amazing.

    Is this helpful?

FAQs

The Mercantile offers takeout which you can order by calling the restaurant at (774) 389-5180.

The Mercantile is rated 4.5 stars by 956 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a booking

2 people
19:00
Booked 75 times today
Google Map for The Mercantile

2 Mercantile Street, Worcester, MA 01608

Dining areas

Additional information

  • Phone number
    (774) 389-5180
  • Price
    $30 and under
  • Cuisines
    American
  • Hours of Operation
    Fri 11:30 am–1:00 am Brunch Sat, Sun 10:00 am–3:00 pm Dinner Mon–Wed 4:00 pm–12:00 am Thu 4:00 pm–1:00 am Sat 2:00 pm–1:00 am Sun 2:00 pm–12:00 am
  • Dress code
    Casual Dress
  • Parking details
    Street Parking
  • Payment Options
    AMEX, Discover, Mastercard, Visa
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