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The Mercantile, Worcester, MA

The Mercantile

4.5
4.5
859 Reviews
$30 and under
American

Make a booking

2 people
20:30
Booked 91 times today
  • Good for groups
  • Lively
  • Hot spot
Serving up New American Tavern Cuisine in our two-floor full-service restaurant and bar, equipped with two 50-seat bars, world-inspired snacks and entrees, brick pizza oven, private event space, and an open rooftop patio that offers views of downtown Worcester and City Square. Located next to the DCU Center and minutes from Polar Park, we’re a natural choice pre and post-game.

*Due to limited patio seating, we do not take reservations for our patio. Please note the patio request in your reservation, or ask upon arrival, and we will do our best to accommodate.

**The rooftop is open Wednesday-Friday 4 PM - close. Saturday & Sunday 12 PM - close.

***Public parking is available at The Mercantile Center Garage with direct access to the restaurant on Level 3A.

Order delivery or takeout

Dining areas

Additional information

  • Dining style
    Casual Dining
  • Price
    $30 and under
  • Cuisines
    American
  • Hours of Operation
    Fri 11:30 am–1:00 am Brunch Sat, Sun 10:00 am–3:00 pm Dinner Mon–Wed 4:00 pm–12:00 am Thu 4:00 pm–1:00 am Sat 2:00 pm–1:00 am Sun 2:00 pm–12:00 am
  • Phone number
    (774) 389-5180
  • Payment Options
    AMEX, Discover, Mastercard, Visa
  • Dress code
    Casual Dress
  • Private party facilities
    For more information, please click the link: https://www.themercantileworcester.com/events

What 859 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

4.5
4.5 based on recent ratings
  • 4.4Food
  • 4.5Service
  • 4.5Ambience
  • 4.2Value

NoiseModerate

Diners' Choice Awards

  • Central and Western MA

    Great for brunch

  • Central and Western MA

    Innovative

  • Central and Western MA

    Good for groups

  • Central and Western MA

    Hot spot

  • Central and Western MA

    Great for scenic views

  • Central and Western MA

    Most Booked

  • Central MA

    Best Ambience

  • Central MA

    Good for groups

  • Central MA

    Healthy

  • Central MA

    Hot spot

  • Central MA

    Lively

  • Central MA

    Most Booked

Review summary

AI-generated from verified diner reviews
The Mercantile offers an inviting atmosphere with "fantastic service" and "varied menu options" that cater to diverse tastes. Guests appreciate the "excellent food quality" and the unique vibe, perfect for both special occasions and casual outings. While some experiences vary, the overall consensus is a "great place for drinks and dining."

859 Reviews
  1. Jennifer

    Greater Boston

    6 reviews

    5.0

    6 reviews

    Dined 5 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Great vibe and atmosphere, really nice menu very high-quality food 

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  2. Debbie

    Greater Boston

    16 reviews

    vip
    2.0

    16 reviews

    Dined on 10 November 2024

    1. Overall 2
    2. Food 3
    3. Service 3
    4. Ambience 1
    Family of 6 adults celebrating a birthday party. Crammed in a booth. (1 pregnant) we had a reservation. Never been before. If we return. We will do high top. Food was good. Average. But the birthday girls brunch biscuits were not cooked. Was returned and remade and received 20 min later after much of us were finished. Server was apologistic, but was not taken off bill. Did get a complimentary bd dessert. Very underwhelming.

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  3. Christine

    Greater Boston

    1 review

    5.0

    1 review

    Dined on 10 November 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Our server was wonderful. She went above and beyond to care for us. I wish I got her name.

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  4. Molly

    Greater Boston

    11 reviews

    5.0

    11 reviews

    Dined on 10 November 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Great lunch for our group of 8 at the Mercantile. Lots of brunch and lunch options, wonderful service and delicious food all around! We'll be back!

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  5. OpenTable Diner

    New York City

    8 reviews

    4.0

    8 reviews

    Dined on 9 November 2024

    1. Overall 4
    2. Food 3
    3. Service 3
    4. Ambience 4
    Place is a good atmosphere, food was average, drinks were very good, service was a little slow initially i.e. drinks but apps and entrees came out fast, apps were very good (warm pretzels and shrimp cocktail huge), entrees were OK, roasted chicken didn’t have any flavor and was difficult to eat, person in my party enjoyed the steak tips and another the teriyaki chicken bowl, very strong cannabis odor with one of the servers.

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  6. Snezana

    Greater Boston

    2 reviews

    3.0

    2 reviews

    Dined on 3 November 2024

    1. Overall 3
    2. Food 3
    3. Service 3
    4. Ambience 2
    The food is overpriced. Dinner for 3 $190!!! Good atmosphere. Fair service.

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  7. LeslieG

    Greater Boston

    14 reviews

    5.0

    14 reviews

    Dined on 3 November 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    We really enjoyed our meal. It was our first time, and we’ll be back!!

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  8. OpenTable Diner

    Greater Boston

    1 review

    1.0

    1 review

    Dined on 3 November 2024

    1. Overall 1
    2. Food 3
    3. Service 2
    4. Ambience 1
    From the time we walked in until the time we left we felt very unwelcome. The two hostesses were extremely rude and unwelcoming to us when we walked in. It put a bad taste in our mouth from the very beginning. Once seated our waitress was sweet, but the service was extremely slow. It took over 20 minutes from the time we ordered our drinks to get them and then an additional 5-10 minutes for our children to get their drinks. The food was ok- nothing to write home about. Once we were done the table next to us was getting reprimanded by the hostess for being late to their reservation even though they apologized up and down and had young kids with them. It just was not the friendliest spot. I don’t think I will go back.

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  9. dara

    Greater Boston

    1 review

    4.0

    1 review

    Dined on 3 November 2024

    1. Overall 4
    2. Food 4
    3. Service 4
    4. Ambience 4
    great service, good food, fun atmosphere, sat at high top was comfortable and we were able to watch the celtics

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  10. Chris

    Philadelphia

    71 reviews

    4.0

    71 reviews

    Dined on 2 November 2024

    1. Overall 4
    2. Food 4
    3. Service 5
    4. Ambience 4
    Great bar and atmosphere. Good food and many TV's to watch sports.

    Is this helpful?

FAQs

The Mercantile offers takeout which you can order by calling the restaurant at (774) 389-5180.

The Mercantile is rated 4.5 stars by 859 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a booking

2 people
20:30
Booked 91 times today

Order delivery or takeout

Google Map for The Mercantile

2 Mercantile Street, Worcester, MA 01608

Dining areas

Additional information

  • Area
    Worcester
  • Hours of Operation
    Fri 11:30 am–1:00 am Brunch Sat, Sun 10:00 am–3:00 pm Dinner Mon–Wed 4:00 pm–12:00 am Thu 4:00 pm–1:00 am Sat 2:00 pm–1:00 am Sun 2:00 pm–12:00 am
  • Price
    $30 and under
  • Cuisines
    American
  • Dining style
    Casual Dining
  • Dress code
    Casual Dress
  • Parking details
    Street Parking
  • Payment Options
    AMEX, Discover, Mastercard, Visa
  • Additional
    Gluten-free Options, Vegan
  • Privacy policy
  • Terms of Use
  • Impressum
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