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The Mercantile, Worcester, MA

The Mercantile

4.5
4.5
864 Reviews
$30 and under
American

Make a booking

2 people
19:00
Booked 47 times today
  • Lively
  • Good for groups
  • Hot spot
Serving up New American Tavern Cuisine in our two-floor full-service restaurant and bar, equipped with two 50-seat bars, world-inspired snacks and entrees, brick pizza oven, private event space, and an open rooftop patio that offers views of downtown Worcester and City Square. Located next to the DCU Center and minutes from Polar Park, we’re a natural choice pre and post-game.

*Due to limited patio seating, we do not take reservations for our patio. Please note the patio request in your reservation, or ask upon arrival, and we will do our best to accommodate.

**The rooftop is open Wednesday-Friday 4 PM - close. Saturday & Sunday 12 PM - close.

***Public parking is available at The Mercantile Center Garage with direct access to the restaurant on Level 3A.

Order delivery or takeout

Dining areas

Additional information

  • Dining style
    Casual Dining
  • Price
    $30 and under
  • Cuisines
    American
  • Hours of Operation
    Fri 11:30 am–1:00 am Brunch Sat, Sun 10:00 am–3:00 pm Dinner Mon–Wed 4:00 pm–12:00 am Thu 4:00 pm–1:00 am Sat 2:00 pm–1:00 am Sun 2:00 pm–12:00 am
  • Phone number
    (774) 389-5180
  • Payment Options
    AMEX, Discover, Mastercard, Visa
  • Dress code
    Casual Dress
  • Private party facilities
    For more information, please click the link: https://www.themercantileworcester.com/events

What 864 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

4.5
4.5 based on recent ratings
  • 4.4Food
  • 4.5Service
  • 4.6Ambience
  • 4.2Value

NoiseModerate

Diners' Choice Awards

  • Central and Western MA

    Great for brunch

  • Central and Western MA

    Innovative

  • Central and Western MA

    Good for groups

  • Central and Western MA

    Hot spot

  • Central and Western MA

    Great for scenic views

  • Central and Western MA

    Most Booked

  • Central MA

    Best Ambience

  • Central MA

    Good for groups

  • Central MA

    Healthy

  • Central MA

    Hot spot

  • Central MA

    Lively

  • Central MA

    Most Booked

Review summary

AI-generated from verified diner reviews
The Mercantile offers an inviting atmosphere with "fantastic service" and "varied menu options" that cater to diverse tastes. Guests appreciate the "excellent food quality" and the unique vibe, perfect for both special occasions and casual outings. While some experiences vary, the overall consensus is a "great place for drinks and dining."

864 Reviews
  1. Amy

    Greater Boston

    7 reviews

    4.0

    7 reviews

    Dined 3 days ago

    1. Overall 4
    2. Food 4
    3. Service 5
    4. Ambience 5
    Good food options for everyone. Burger buns could be improved with some toasting (especially the GF ones). Lighting was muted but not dark. Table we sat at was a bit small for 4 adults, but we were able to manage

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  2. Denise

    New York City

    5 reviews

    4.0

    5 reviews

    Dined 3 days ago

    1. Overall 4
    2. Food 4
    3. Service 5
    4. Ambience 4
    here were 4 in our party. We enjoyed our food and drinks but the Boom Boom Shrimp is EXCELLENT!

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  3. katherine

    New York City

    31 reviews

    vip
    5.0

    31 reviews

    Dined 4 days ago

    1. Overall 5
    2. Food 4
    3. Service 5
    4. Ambience 5
    We arrived early for reservation. Waited at the bar. Was contacted within 10 minutes. Wait staff was attentive but not overbearing. Food arrived hot. Overall a nice night

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  4. Susan

    Greater Boston

    8 reviews

    4.0

    8 reviews

    Dined 4 days ago

    1. Overall 4
    2. Food 4
    3. Service 4
    4. Ambience 4
    A group of us went to the Van Gogh exhibit and then just had a quick stroll to the restaurant. Menu was pretty diverse and everyone was able to find something to their liking. Wait staff was friendly but didn't hover. Everyone was happy with their meals (nachos, smash burger, birria grilled cheese, Japanese fried chicken sandwich). The fish tacos were probably the only item not scoring high marks as they were a bit soggy. Everything else was yummy.

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  5. Danielle

    Greater Boston

    3 reviews

    5.0

    3 reviews

    Dined 5 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    The service and food were both great! My husband and I had a date night and the atmosphere was fun and energetic, especially by the bar, but low key enough to be relaxing and romantic.

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  6. Jennifer

    Greater Boston

    6 reviews

    5.0

    6 reviews

    Dined on 18 November 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Great vibe and atmosphere, really nice menu very high-quality food 

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  7. Debbie

    Greater Boston

    16 reviews

    vip
    2.0

    16 reviews

    Dined on 10 November 2024

    1. Overall 2
    2. Food 3
    3. Service 3
    4. Ambience 1
    Family of 6 adults celebrating a birthday party. Crammed in a booth. (1 pregnant) we had a reservation. Never been before. If we return. We will do high top. Food was good. Average. But the birthday girls brunch biscuits were not cooked. Was returned and remade and received 20 min later after much of us were finished. Server was apologistic, but was not taken off bill. Did get a complimentary bd dessert. Very underwhelming.

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  8. Christine

    Greater Boston

    1 review

    5.0

    1 review

    Dined on 10 November 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Our server was wonderful. She went above and beyond to care for us. I wish I got her name.

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  9. Molly

    Greater Boston

    11 reviews

    5.0

    11 reviews

    Dined on 10 November 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Great lunch for our group of 8 at the Mercantile. Lots of brunch and lunch options, wonderful service and delicious food all around! We'll be back!

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  10. OpenTable Diner

    New York City

    8 reviews

    4.0

    8 reviews

    Dined on 9 November 2024

    1. Overall 4
    2. Food 3
    3. Service 3
    4. Ambience 4
    Place is a good atmosphere, food was average, drinks were very good, service was a little slow initially i.e. drinks but apps and entrees came out fast, apps were very good (warm pretzels and shrimp cocktail huge), entrees were OK, roasted chicken didn’t have any flavor and was difficult to eat, person in my party enjoyed the steak tips and another the teriyaki chicken bowl, very strong cannabis odor with one of the servers.

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FAQs

The Mercantile offers takeout which you can order by calling the restaurant at (774) 389-5180.

The Mercantile is rated 4.5 stars by 864 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a booking

2 people
19:00
Booked 47 times today

Order delivery or takeout

Google Map for The Mercantile

2 Mercantile Street, Worcester, MA 01608

Dining areas

Additional information

  • Area
    Worcester
  • Hours of Operation
    Fri 11:30 am–1:00 am Brunch Sat, Sun 10:00 am–3:00 pm Dinner Mon–Wed 4:00 pm–12:00 am Thu 4:00 pm–1:00 am Sat 2:00 pm–1:00 am Sun 2:00 pm–12:00 am
  • Price
    $30 and under
  • Cuisines
    American
  • Dining style
    Casual Dining
  • Dress code
    Casual Dress
  • Parking details
    Street Parking
  • Payment Options
    AMEX, Discover, Mastercard, Visa
  • Additional
    Gluten-free Options, Vegan
  • Privacy policy
  • Terms of Use
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