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The Mercantile, Worcester, MA

The Mercantile

4.6
4.6
881 Reviews
$30 and under
American

Make a booking

2 people
19:00
Booked 30 times today
Experiences are available.
  • Lively
  • Good for groups
  • Hot spot
Serving up New American Tavern Cuisine in our two-floor full-service restaurant and bar, equipped with two 50-seat bars, world-inspired snacks and entrees, brick pizza oven, private event space, and an open rooftop patio that offers views of downtown Worcester and City Square. Located next to the DCU Center and minutes from Polar Park, we’re a natural choice pre and post-game.

*Due to limited patio seating, we do not take reservations for our patio. Please note the patio request in your reservation, or ask upon arrival, and we will do our best to accommodate.

**The rooftop is open Wednesday-Friday 4 PM - close. Saturday & Sunday 12 PM - close.

***Public parking is available at The Mercantile Center Garage with direct access to the restaurant on Level 3A.

Order delivery or takeout

Dining areas

Additional information

  • Dining style
    Casual Dining
  • Price
    $30 and under
  • Cuisines
    American
  • Hours of Operation
    Fri 11:30 am–1:00 am Brunch Sat, Sun 10:00 am–3:00 pm Dinner Mon–Wed 4:00 pm–12:00 am Thu 4:00 pm–1:00 am Sat 2:00 pm–1:00 am Sun 2:00 pm–12:00 am
  • Phone number
    (774) 389-5180
  • Website
    http://www.themercantileworcester.com/
  • Payment Options
    AMEX, Discover, Mastercard, Visa
  • Dress code
    Casual Dress
  • Private party facilities
    For more information, please click the link: https://www.themercantileworcester.com/events

Experiences

  • 2024-2025 Igloo Dining on the Mercantile Rooftop!

    US$50.00 per party

    Prepaid

    6 Dec 2024 - 31 Jan 2025
    *NOTE*- When booking, please keep your guest count at 1. Do not enter how many guests are attending. Your booking is for one Igloo which seats up to six people. Select the date & time you would like to join us - click Find Table - select the time from the available slots (it will say 1 special under the time) - For the Seating Option select "Outdoor," you can now book your reservation. FAQ: Reservations are required. All reservations are 2 hours max with a 6 person limit, no exceptions. A required $50 non-refundable rental fee will appear when you book your date & time. Each igloo is equipped with a heater however, we still encourage guests to dress warmly. The Mercantile reserves the right to cancel any reservation due to weather.
    2024-2025 Igloo Dining on the Mercantile Rooftop! photo

Menu

View menu on restaurant's website

What 881 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

4.6
4.6 based on recent ratings
  • 4.5Food
  • 4.5Service
  • 4.6Ambience
  • 4.3Value

Noise • Moderate

Diners' Choice Awards

  • Central and Western MA

    Good for groups

  • Central and Western MA

    Hot spot

  • Central and Western MA

    Great for outdoor dining

  • Central and Western MA

    Lively

  • Central and Western MA

    Most Booked

  • Central MA

    Best Ambience

  • Central MA

    Good for groups

  • Central MA

    Healthy

  • Central MA

    Hot spot

  • Central MA

    Lively

  • Central MA

    Most Booked

Review summary

AI-generated from verified diner reviews
The Mercantile offers a vibrant atmosphere perfect for gatherings, with "fantastic service" and a diverse menu. It's ideal for both special occasions and regular meals. Guests highlight the "great food," especially the gluten-free options, and a lively vibe. Reservations are recommended due to its popularity.

881 Reviews

  1. Joyce

    Greater Boston

    1 review

    5.0

    1 review

    Dined 3 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Awesome atmosphere and appropriate level of attentiveness. The service paid attention to our needs even though it was a pretty busy night. The food was excellent. The drink options were great. The music matched the setting and was thoughtfully selected. We were very pleased with the complete experience.

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  2. Michelle

    Greater Boston

    2 reviews

    3.0

    2 reviews

    Dined 3 days ago

    1. Overall 3
    2. Food 4
    3. Service 3
    4. Ambience 3
    I made reservations a few days in advance. When we got there we were placed at a high top table that was wedged between two families. While the food was very, the table location was not. Who puts two adults in between two large families? The table we sat at was also right next to the door that waiters would walk out/in to service the igloos outside; so we would get blasted with a burst of coldness while eating dinner. Oh, and I can’t forget how wobbly the table was smh you couldn’t even move an inch without the whole table shaking. I’m disappointed because I made these reservations a few days in advance in hopes that something like this wouldn’t happen for our date night. Oh well, guess planning a head isn’t worth it.

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  3. Suzanne

    VIP

    Rhode Island

    30 reviews

    4.0

    30 reviews

    Dined 5 days ago

    1. Overall 4
    2. Food 4
    3. Service 5
    4. Ambience 5
    We had a party of 6 that turned into a party of 7 and the host / hostess team was very accommodating. 5/7 of us really enjoyed our meals. The goat cheese ball and Brussels sprout appetizers were fantastic! The steak tips and shrimp were done a little too well. I love this place in the summer as it has a cool fresh air vibe!

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  4. Allison

    Greater Boston

    32 reviews

    5.0

    32 reviews

    Dined 7 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Always a great spot! Food was yummy. And always love the Gingerbread houses!

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  5. Erjona

    Greater Boston

    5 reviews

    5.0

    5 reviews

    Dined on 15 December 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    We had brunch and the food was delicious. The restaurant is beautiful.

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  6. Matt

    Philadelphia

    4 reviews

    5.0

    4 reviews

    Dined on 12 December 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Three of us dinerd here. Excellent, creative cocktails Shared apps of Cubano pull aparts and roasted broccoli- both interesting and delicious, I had the Japanese fried chicken sandwich which was excellent. FF were coated, an upgrade over what most places serve. Burgers were great and cooked to order. Rachel, our server, was attentive and professional. We enjoyed our meal here.

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  7. Mary

    Massachusetts

    1 review

    5.0

    1 review

    Dined on 7 December 2024

    1. Overall 5
    2. Food 4
    3. Service 5
    4. Ambience 5
    It’s beautiful and spacious and I love the seating. Their service and waiting times are perfect

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  8. Kelsie

    VIP

    Greater Boston

    7 reviews

    5.0

    7 reviews

    Dined on 7 December 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    We did the igloo experience and it was amazing! Very cold day and it wasn’t that bad. Our server was AMAZING!!! Above and beyond does not even explain how great she was! Food was great!

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  9. Deanna

    VIP

    Greater Boston

    4 reviews

    5.0

    4 reviews

    Dined on 6 December 2024

    1. Overall 5
    2. Food 4
    3. Service 5
    4. Ambience 5
    It was our first time there and we really enjoyed it. We were a party of 8!

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  10. John

    Massachusetts

    1 review

    3.0

    1 review

    Dined on 6 December 2024

    1. Overall 3
    2. Food 4
    3. Service 4
    4. Ambience 2
    While the setting might be trendy and visually appealing the close proximity of the tables severely detracted from our experience. I was seated within inches of a person who had a strong odor of stale cigarette smoke. So close that any time someone at the neighboring long table needed to get up I would need to move in order to facilitate it. My companion got bumped by someone’s chair back hard enough to cause discomfort but thankfully not so hard as to be injurious. Ob the service side of things our reserved table was available at the designated time, our orders were taken promptly. Food met expectations but was not overly impressive though this could have been because it was competing with the cigarette odor and dining is such a sensory experience. There is a reason scented candles are generally considered a bad idea in the restaurant industry. That said I am only considering the role the close proximity of tables played in my exposure to the odor as that falls within the control of the establishment.

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FAQs

The Mercantile offers takeout which you can order by calling the restaurant at (774) 389-5180.

The Mercantile is rated 4.6 stars by 881 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a booking

2 people
19:00
Booked 30 times today
Experiences are available.

Order delivery or takeout

Google Map for The Mercantile

2 Mercantile Street, Worcester, MA 01608

Dining areas

Additional information

  • Area
    Worcester
  • Hours of Operation
    Fri 11:30 am–1:00 am Brunch Sat, Sun 10:00 am–3:00 pm Dinner Mon–Wed 4:00 pm–12:00 am Thu 4:00 pm–1:00 am Sat 2:00 pm–1:00 am Sun 2:00 pm–12:00 am
  • Price
    $30 and under
  • Cuisines
    American
  • Dining style
    Casual Dining
  • Dress code
    Casual Dress
  • Parking details
    Street Parking
  • Payment Options
    AMEX, Discover, Mastercard, Visa
  • Additional
    Gluten-free Options, Vegan
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