Enable JavaScript to run this app.
Skip to main content
OpenTable logo
  1. Home
  2. United States
  3. Greater Boston
  4. Boston
  5. Downtown Crossing
The Merchant, Boston, MA

The Merchant

4.6
4.6
1079 Reviews
$30 and under
Contemporary American

Make a booking

2 people
23:30
Booked 4 times today
  • Good for business meals
  • Good for groups
  • Great for creative cocktails
The Merchant is a big space that served for more than a century as a leather store. We've brought in high-top tables near the windows ... a 40-foot bar on one side of the room … and more formal dining spots on the opposite side. We have a private dining room in back, and another private dining room downstairs. For our menu, we make almost all of our fare from scratch. Executive chef Ignacio Lopez previously worked at both Beat Hotel in Cambridge and Tuscan Kitchen in Burlington. Chef Lopez cures and smokes all the meat in house. Our burger is top-notch, as are other dishes like house-made Gnochhi, Organic Chicken Milanaise and Steak Frites. The Merchant serves salads, sandwiches ($15-$21), and more for the lunch rush. And for dinner, we are a full-service brasserie (with most entrees ranging from $25-$30). The bar has 30+ rotating beers on tap, many of them locally brewed, plus a full selection of craft cocktails to serve our patrons, including the after-work crowd.

Order delivery or takeout

Dining areas

Additional information

  • Dining style
    Casual Dining
  • Price
    $30 and under
  • Cuisines
    Contemporary American
  • Hours of Operation
    Mon–Fri 11:30 am–10:15 pm Sat 12:00 pm–10:45 pm Bar Mon–Fri 11:30 am–11:00 pm Sat 12:00 pm–11:00 pm
  • Phone number
    (617) 482-6060
  • Website
    http://www.themerchantboston.com/
  • Payment Options
    AMEX, Discover, Mastercard, Visa
  • Dress code
    Casual Dress
  • Executive Chef
    Ignacio Lopez
  • Private party facilities
    The Merchant offers a variety of private dining options, including 2 private dining rooms, to cater to each individual client from business meetings and social events to bridal showers, baby showers and holiday parties.
  • Location
    60 Franklin St, Boston, MA 02110
  • Area
    Downtown Crossing
  • Cross Street
    Arch St
  • Parking details
    Validated parking available at 33 Arch Street parking garage. Entrance to garage on Hawley St
  • Public transit
    We are a short walk from the Downtown Crossing T stop on the red and orange lines. We are a slightly longer walk from Park Street station on the green line or State Street on the blue line. And we are close to all bus lines that service Downtown Crossing.
  • Entertainment
    Live Jazz Brunch on Sundays 11am-3pm
  • Additional
    Gluten-free Options

Menu

View menu on restaurant's website

What 1,079 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

4.6
4.6 based on recent ratings
  • 4.6Food
  • 4.5Service
  • 4.5Ambience
  • 4.4Value

Noise • Moderate

Diners' Choice Awards

  • Boston

    Contemporary American

Review summary

AI-generated from verified diner reviews
The Merchant is a delightful dining spot with a "charming and attentive" ambiance and excellent service. Guests rave about the "great food and drinks," highlighting the "best steak frites" and "delicious vegetarian options." Despite lighting challenges, the atmosphere and accommodating staff make it a "wonderful place" for meals and gatherings.

1,079 Reviews

  1. OpenTable Diner

    Montreal

    1 review

    2.0

    1 review

    Dined 4 days ago

    1. Overall 2
    2. Food 3
    3. Service 4
    4. Ambience 4
    Good food but plate size and quantity were really small for the price asked, overall disappointing diner experience and had to stop somewhere else to else after leaving the restaurant.

    Is this helpful?

  2. Paul

    Greater Boston

    3 reviews

    4.0

    3 reviews

    Dined on 4 February 2025

    1. Overall 4
    2. Food 4
    3. Service 4
    4. Ambience 4
    Great burger. Half the calamari app was just fried peppers.

    Is this helpful?

  3. Julie

    Greater Boston

    1 review

    4.0

    1 review

    Dined on 25 January 2025

    1. Overall 4
    2. Food 4
    3. Service 5
    4. Ambience 4
    The ambiance was lovely. We were seated on time per our reservation. The service was excellent! In our party of four, one had fish and chips and thought it was great; one had skirt steak and also loved it; two of us had the organic free range chicken and the chicken was small but very good; the couscous and vegetable side was lacking. So I would call it a mixed response on the food - 2 greats and 2 okays. The menu was pretty small; not too many options. I thought there would be more, but I mistook the luncheon menu for being party of the dinner menu.

    Is this helpful?

  4. John

    New York City

    1 review

    5.0

    1 review

    Dined on 18 January 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Great food and service. Had the oysters and burgers. Solid 10/10 across the board.

    Is this helpful?

  5. Andrew

    Greater Boston

    1 review

    4.0

    1 review

    Dined on 15 January 2025

    1. Overall 4
    2. Food 4
    3. Service 4
    4. Ambience 4
    It’s good…one of my go-to lunch places In the financial district. No additional comments

    Is this helpful?

  6. Clair

    VIP

    Charleston

    16 reviews

    5.0

    16 reviews

    Dined on 10 January 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    delicious salad and friendly staff, will return again

    Is this helpful?

  7. Paul

    Greater Boston

    4 reviews

    4.0

    4 reviews

    Dined on 31 December 2024

    1. Overall 4
    2. Food 4
    3. Service 3
    4. Ambience 3
    Food was very good. It is very dark at table, hard to read menu. We had to request another table. There is no lighting over or on some tables

    Is this helpful?

  8. Michael

    Greater Boston

    1 review

    4.0

    1 review

    Dined on 31 December 2024

    1. Overall 4
    2. Food 4
    3. Service 4
    4. Ambience 4
    We went on New Year's Eve around 2 pm to avoid the crowds for a late lunch. As one would expect, it was mostly empty people-wise which was what we were looking for. The ambiance was nice, it was easily quiet enough to have a casual conversation, and our server was charming and attentive. Tuna sandwich and Ham & Cheese - both were filling and we could have half salad and half fries for no additional cost. Overall a nice lunch to ring in the new year without dealing with any of the crowds.

    Is this helpful?

  9. Janna

    Greater Boston

    23 reviews

    5.0

    23 reviews

    Dined on 30 December 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    We got there just after it opened, so the restaurant was not yet busy. The service was great. Very attentive, professional & polite. The food was good and typical prices. I wish there was a kid's menu. Maybe there is one, but we were never made aware. I should have asked. Everything was delicious.

    Is this helpful?

  10. Elizabeth

    Greater Boston

    7 reviews

    5.0

    7 reviews

    Dined on 21 December 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Our Server Elizabeth was amazing. I would asked to be seated in her section next time.

    Is this helpful?

FAQs

The Merchant offers takeout which you can order by calling the restaurant at (617) 482-6060.

The Merchant is rated 4.6 stars by 1079 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a booking

2 people
23:30
Booked 4 times today

Order delivery or takeout

Google Map for The Merchant

60 Franklin St, Boston, MA 02110

Dining areas

Additional information

  • Cross Street
    Arch St
  • Area
    Downtown Crossing
  • Hours of Operation
    Mon–Fri 11:30 am–10:15 pm Sat 12:00 pm–10:45 pm Bar Mon–Fri 11:30 am–11:00 pm Sat 12:00 pm–11:00 pm
  • Price
    $30 and under
  • Cuisines
    Contemporary American
  • Dining style
    Casual Dining
  • Dress code
    Casual Dress
  • Parking details
    Validated parking available at 33 Arch Street parking garage. Entrance to garage on Hawley St
  • Public transit
    We are a short walk from the Downtown Crossing T stop on the red and orange lines. We are a slightly longer walk from Park Street station on the green line or State Street on the blue line. And we are close to all bus lines that service Downtown Crossing.
  • Payment Options
    AMEX, Discover, Mastercard, Visa
  • Executive Chef
    Ignacio Lopez
  • Entertainment
    Live Jazz Brunch on Sundays 11am-3pm
  • Additional
    Gluten-free Options
  • Website
    http://www.themerchantboston.com/
  • Phone number
    (617) 482-6060
  • Private party facilities
    The Merchant offers a variety of private dining options, including 2 private dining rooms, to cater to each individual client from business meetings and social events to bridal showers, baby showers and holiday parties.
Discover
OpenTable
  • About Us
  • Blog
  • Careers
More
Our sites
Businesses
  • Delight more diners
  • Restaurant Blog
Join us on
  • Privacy policy
  • Terms of Use
  • Impressum
  • Cookies and Interest-Based Ads
  • Cookie Preferences
Copyright © 2024 OpenTable International Ltd. Alphabeta Building, 14-18 Finsbury Square, London EC2A 1AH - All rights reserved.
OpenTable is part of Booking Holdings, the world leader in online travel and related services.
Booking Logo
Priceline Logo
KAYAK Logo
Agoda Logo
OpenTable Logo