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The Oakfield, Chester, Cheshire

The Oakfield

4.4
4.4
3606 Reviews
£25 and under
International

Make a booking

2 people
19:00
Booked 24 times today
Experiences are available.
  • Charming
  • Good for special occasions
  • Child-friendly
The Oakfield is set in a stunning property at the heart of Chester Zoo, making this a truly unique contemporary British pub.

With pride and passion we’ll be serving freshly prepared locally sourced food and hand-picked beers, wines and spirits. The Oakfield has been lovingly restored and our new garden room offers incredible views of our award winning gardens.

So, whether you are enjoying a day at the zoo or want to pop in for lunch you’ll get a warm welcome from our team.*

*Usual zoo admission fees apply but our members can visit as often as they wish.

Additional information

  • Dining style
    Casual Dining
  • Price
    £25 and under
  • Cuisines
    International
  • Hours of Operation
    Mon–Thu, Sat, Sun 10:00 am–11:00 pm
  • Phone number
    01244 389710
  • Payment Options
    Mastercard, Visa
  • Dress code
    Casual Dress
  • Executive Chef
    Ben Finchett

Experiences

  • Afternoon Tea - MUST be booked 48 hours in advance

    £18.95 per person

    Prepaid

    Multiple dates available
    ***Please note: Bookings must be made 48 hours in advance and full prepayment is required at the time of booking. This is non refundable, non transferable.*** In the comfortable surroundings of The Oakfield, you shall be welcomed with freshly prepared sandwiches, freshly baked plain and currant scones, a selection of classic cakes, pastries and macaroons. This sumptuous selection shall be accompanied by the finest of teas, coffees or herbal infusions.

What 3,606 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

4.4
4.4 based on recent ratings
  • 4.3Food
  • 4.5Service
  • 4.5Ambience
  • 4.2Value

NoiseModerate

Diners' Choice Awards

  • Cheshire

    Child-friendly

  • Cheshire

    Healthy

  • Cheshire

    Vegetarian-friendly

  • Chester

    Best Ambience

  • Chester

    Great for brunch

  • Chester

    Good for groups

  • Chester

    Healthy

  • Chester

    Vegetarian-friendly

  • Chester

    Most Booked

Review summary

AI-generated from verified diner reviews
The Oakfield at Chester Zoo is celebrated for its "fantastic staff" and "delicious food" in a charming setting. Frequent visitors highlight the "excellent service" and the restaurant's ability to accommodate dietary needs. Despite occasional service hiccups, the welcoming atmosphere and well-presented meals make it an ideal spot for family celebrations and zoo visits.

3,606 Reviews
  1. Anna

    Cheshire

    1 review

    3.0

    1 review

    Dined today

    1. Overall 3
    2. Food 3
    3. Service 4
    4. Ambience 4
    Although the venue itself is lovely and the staff are very friendly, the food is not great. We ordered 2 steak burgers and chips, both of which were cold and overcooked. My daughter had the hummus and flatbread but the veggie sticks looked like they’d been sitting around for days as did the hummus. We sadly won’t be visiting for food again.

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  2. Donna

    Cheshire

    1 review

    5.0

    1 review

    Dined today

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Fabulous food and service as always! Fresh ingredients and flavourful dishes, you really get more than what you pay for. Highly recommended for those who want a quality meal without breaking the bank.

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  3. Rebecca

    Liverpool

    1 review

    3.0

    1 review

    Dined 1 day ago

    1. Overall 3
    2. Food 3
    3. Service 2
    4. Ambience 2
    5 items on the menu had sold out ! The Menu was already limited but to arrive and be seated and the first thing to be told is we don’t have the pork we don’t have the lamb we don’t have the tortilla chips we don’t have pigs in blankets isn’t the best start

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  4. Helen

    Cheshire

    2 reviews

    5.0

    2 reviews

    Dined 1 day ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Lovely high quality food and great service as always.

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  5. Kay

    Cheshire

    1 review

    4.0

    1 review

    Dined 3 days ago

    1. Overall 4
    2. Food 4
    3. Service 1
    4. Ambience 3
    The food was delicious but our table hadn’t been cleaned or set-up with the right cutlery. Staff weren't clear about the closing time of the pub. Our booking was at 2pm, when we arrived they told us that the “Zoo” was closing at 3.30pm. This wasn’t really enough time for a three course meal. At 3pm we asked a staff member what time the “pub” was closing. She replied: the pub is no longer serving food but open for drinks until 10 pm that evening. To my understanding this ment that we weren’t rushed to leave as they were still open and serving drinks. At 3:33 pm a manager/staff member came over and abruptly asked us to leave. We had no objection to leaving but as paying customers it was unfair that we were told “if you’re quick” was there response when we asked to use the bathroom before we left. If someone had explained to us that we need to be out of the pub by 3.30pm we would’ve happily obliged but we didn’t appreciate being treated with such rudeness. Especially when their staff had been so incompetent.

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  6. Victoria

    Cheshire

    1 review

    5.0

    1 review

    Dined 3 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Really good food. Nice service and accommodating for a newborn and 2 year old

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  7. Rebecca

    Manchester

    2 reviews

    5.0

    2 reviews

    Dined 3 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Lovely visit, the staff were so accommodating of our big party. Food was great, service was quick and our waitress Laura was brilliant, thank you all :-)

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  8. OpenTable Diner

    Cheshire

    1 review

    3.0

    1 review

    Dined 6 days ago

    1. Overall 3
    2. Food 4
    3. Service 4
    4. Ambience 3
    Visited Christmas Eve. Last year we had crackers, there were none this year. We also received an email stating that you got 2 for 1 on mains during December from 14th of the month. We were told the offer was not available on Christmas Eve but the email did not stipulate this. Same re: buy 2 glasses of wine & get the bottle free. 2 for 1 was the reason for booking a table for us. Food quality was great, service was good.

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  9. Nikki

    Calgary

    1 review

    5.0

    1 review

    Dined 6 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Fantastic food and pleasant service, very professional and well looked after

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  10. Charlotte

    VIP

    Cheshire

    3 reviews

    5.0

    3 reviews

    Dined 6 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Lovely experience as usual. Merry Christmas to all the hardworking staff x

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FAQs

The Oakfield is rated 4.4 stars by 3606 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a booking

2 people
19:00
Booked 24 times today
Experiences are available.
Google Map for The Oakfield

Chester Zoo, Upton-by-Chester, Chester, Cheshire CH2 1LH

Additional information

  • Area
    Chester
  • Hours of Operation
    Mon–Thu, Sat, Sun 10:00 am–11:00 pm
  • Price
    £25 and under
  • Cuisines
    International
  • Dining style
    Casual Dining
  • Dress code
    Casual Dress
  • Parking details
    Private Lot
  • Payment Options
    Mastercard, Visa
  • Executive Chef
    Ben Finchett
  • Additional
    Gluten-free Options, Indoor Fireplace, Patio/Outdoor Dining
  • Privacy policy
  • Terms of Use
  • Impressum
  • Cookies and Interest-Based Ads
  • Cookie Preferences
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