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The service was a little slow with about 20-25 mins between the Starter and the Main which resulted in me having to enquire where our Main was.","rating":{"food":4,"service":3,"ambience":5,"value":4,"noise":"DO_NOT_RECALL","overall":3,"__typename":"ReviewRating"},"user":{"numOfApprovedReviews":1,"nickname":null,"metro":{"metroId":3200,"displayName":"Manchester","__typename":"Metro"},"initials":"OT","isVip":null,"isLoggedInUser":false,"profileColor":"PLUM","profilePhoto":{"photoBySize":null,"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"helpfulness":{"up":0,"down":0,"score":0,"__typename":"ReviewHelpfulness"},"publicRestaurantReply":null,"submittedDateTime":"2025-03-23T21:40:49Z","dinedDateTime":"2025-03-23T14:00:00+00:00","type":"OPENTABLEVERIFIED","fromPreviousConcept":false,"highlight":null,"photos":[],"__typename":"ReviewSearchResult"},{"reviewId":"OT-161658-109744-350073497865","text":"Fabulous Food in Fabulous surroundings and very attentive and courteous staff.\nExemplary service.","rating":{"food":5,"service":5,"ambience":5,"value":5,"noise":"MODERATE","overall":5,"__typename":"ReviewRating"},"user":{"numOfApprovedReviews":1,"nickname":"John","metro":{"metroId":3167,"displayName":"Cheshire","__typename":"Metro"},"initials":"J","isVip":null,"isLoggedInUser":false,"profileColor":"ICECREAM","profilePhoto":{"photoBySize":null,"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"helpfulness":{"up":0,"down":0,"score":0,"__typename":"ReviewHelpfulness"},"publicRestaurantReply":null,"submittedDateTime":"2025-03-23T12:39:17Z","dinedDateTime":"2025-03-21T12:00:00+00:00","type":"OPENTABLEVERIFIED","fromPreviousConcept":false,"highlight":null,"photos":[],"__typename":"ReviewSearchResult"},{"reviewId":"OT-161658-109278-340075862074","text":"if you want to eat out in Chester Zoo, and you don't want fast food, the Oakfield is the place to go!\nHelpful staff, interesting menu, freshly cooked food, good ambience!","rating":{"food":5,"service":5,"ambience":5,"value":4,"noise":"MODERATE","overall":5,"__typename":"ReviewRating"},"user":{"numOfApprovedReviews":2,"nickname":"Jane","metro":{"metroId":3095,"displayName":"Isle of Wight","__typename":"Metro"},"initials":"J","isVip":null,"isLoggedInUser":false,"profileColor":"PUMPKIN","profilePhoto":{"photoBySize":null,"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"helpfulness":{"up":0,"down":0,"score":0,"__typename":"ReviewHelpfulness"},"publicRestaurantReply":null,"submittedDateTime":"2025-03-18T19:25:15Z","dinedDateTime":"2025-03-18T13:00:00+00:00","type":"OPENTABLEVERIFIED","fromPreviousConcept":false,"highlight":null,"photos":[],"__typename":"ReviewSearchResult"},{"reviewId":"OT-161658-109461-330091254363","text":"Amazing service, amazing food - small range of options, but all executed fantastically. However it was so cold as everyone kept leaving the doors open it made it an uncomfortable visit. Such a shame","rating":{"food":5,"service":5,"ambience":3,"value":4,"noise":"QUIET","overall":3,"__typename":"ReviewRating"},"user":{"numOfApprovedReviews":1,"nickname":"Hayley","metro":{"metroId":3167,"displayName":"Cheshire","__typename":"Metro"},"initials":"H","isVip":null,"isLoggedInUser":false,"profileColor":"PLUM","profilePhoto":{"photoBySize":null,"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"helpfulness":{"up":0,"down":0,"score":0,"__typename":"ReviewHelpfulness"},"publicRestaurantReply":null,"submittedDateTime":"2025-03-16T16:33:54Z","dinedDateTime":"2025-03-16T13:30:00+00:00","type":"OPENTABLEVERIFIED","fromPreviousConcept":false,"highlight":null,"photos":[],"__typename":"ReviewSearchResult"},{"reviewId":"OT-161658-109218-310099595721","text":"Booked a table online after being told on the phone that they were fully booked on Saturday 15th ‘ March.\nWe were seated immediately after arrival\nEven though we were a little early. \nOrdering and arrival of food was seamless our waitstaff member was very kind and brought my sister a glass of Prosecco after we had let her know it was my sisters birthday- a very kind gesture and unexpected.","rating":{"food":4,"service":5,"ambience":5,"value":4,"noise":"MODERATE","overall":5,"__typename":"ReviewRating"},"user":{"numOfApprovedReviews":1,"nickname":"Andree Claire","metro":{"metroId":3167,"displayName":"Cheshire","__typename":"Metro"},"initials":"A","isVip":null,"isLoggedInUser":false,"profileColor":"ICECREAM","profilePhoto":{"photoBySize":null,"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"helpfulness":{"up":0,"down":0,"score":0,"__typename":"ReviewHelpfulness"},"publicRestaurantReply":null,"submittedDateTime":"2025-03-17T09:59:46Z","dinedDateTime":"2025-03-15T14:30:00+00:00","type":"OPENTABLEVERIFIED","fromPreviousConcept":false,"highlight":null,"photos":[],"__typename":"ReviewSearchResult"},{"reviewId":"OT-161658-109273-390047545799","text":"Amazing welcoming staff . Food delivered super quick and was delicious excellent menu . Ambience first class . Lovely waiting staff","rating":{"food":5,"service":5,"ambience":5,"value":5,"noise":"MODERATE","overall":5,"__typename":"ReviewRating"},"user":{"numOfApprovedReviews":1,"nickname":"Polly","metro":{"metroId":3176,"displayName":"Liverpool","__typename":"Metro"},"initials":"P","isVip":null,"isLoggedInUser":false,"profileColor":"PLUM","profilePhoto":{"photoBySize":null,"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"helpfulness":{"up":0,"down":0,"score":0,"__typename":"ReviewHelpfulness"},"publicRestaurantReply":null,"submittedDateTime":"2025-03-15T17:34:58Z","dinedDateTime":"2025-03-15T13:00:00+00:00","type":"OPENTABLEVERIFIED","fromPreviousConcept":false,"highlight":null,"photos":[],"__typename":"ReviewSearchResult"},{"reviewId":"OT-161658-109426-380049064088","text":"We had booked a table for 12.15 and arrived a few minutes before that time and were seated immediately with menus. The restaurant was not particularly busy at that time, but we were completely ignored. After 25 minutes (in which time at least two other tables who had arrived after us had placed their food and drink orders) we got up to leave. A young waitress stood by the till and watched us put on our coats but made no effort to come over or to apologise about the wait. We felt very uncomfortable as we left, but we had looked forward to tasty lunch and poor service had spoiled our day out.","rating":{"food":1,"service":1,"ambience":1,"value":1,"noise":"DO_NOT_RECALL","overall":1,"__typename":"ReviewRating"},"user":{"numOfApprovedReviews":2,"nickname":"Elaine","metro":{"metroId":3200,"displayName":"Manchester","__typename":"Metro"},"initials":"E","isVip":null,"isLoggedInUser":false,"profileColor":"MUSTARD","profilePhoto":{"photoBySize":null,"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"helpfulness":{"up":0,"down":0,"score":0,"__typename":"ReviewHelpfulness"},"publicRestaurantReply":null,"submittedDateTime":"2025-03-16T15:59:16Z","dinedDateTime":"2025-03-15T12:15:00+00:00","type":"OPENTABLEVERIFIED","fromPreviousConcept":false,"highlight":null,"photos":[],"__typename":"ReviewSearchResult"},{"reviewId":"OT-161658-109307-380088999348","text":"The service was excellent. Ambience very good.My choice of food was a mistake on my part.Would recommend place to anyone. The overall experience was a delight.","rating":{"food":3,"service":5,"ambience":5,"value":4,"noise":"DO_NOT_RECALL","overall":5,"__typename":"ReviewRating"},"user":{"numOfApprovedReviews":1,"nickname":"Maggie","metro":{"metroId":72,"displayName":"London","__typename":"Metro"},"initials":"M","isVip":null,"isLoggedInUser":false,"profileColor":"MUSTARD","profilePhoto":{"photoBySize":null,"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"helpfulness":{"up":0,"down":0,"score":0,"__typename":"ReviewHelpfulness"},"publicRestaurantReply":null,"submittedDateTime":"2025-03-14T23:07:57Z","dinedDateTime":"2025-03-14T19:00:00+00:00","type":"OPENTABLEVERIFIED","fromPreviousConcept":false,"highlight":null,"photos":[],"__typename":"ReviewSearchResult"},{"reviewId":"OT-161658-108993-300068239810","text":"Friendly service, tasty food and a good selection of drinks. Not the cheapest menu, but piping hot food. Would recommend","rating":{"food":5,"service":5,"ambience":5,"value":4,"noise":"ENERGETIC","overall":5,"__typename":"ReviewRating"},"user":{"numOfApprovedReviews":1,"nickname":"Lynne","metro":{"metroId":3167,"displayName":"Cheshire","__typename":"Metro"},"initials":"L","isVip":null,"isLoggedInUser":false,"profileColor":"PUMPKIN","profilePhoto":{"photoBySize":null,"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"helpfulness":{"up":0,"down":0,"score":0,"__typename":"ReviewHelpfulness"},"publicRestaurantReply":null,"submittedDateTime":"2025-03-12T16:38:46Z","dinedDateTime":"2025-03-12T13:00:00+00:00","type":"OPENTABLEVERIFIED","fromPreviousConcept":false,"highlight":null,"photos":[],"__typename":"ReviewSearchResult"},{"reviewId":"OT-161658-109111-370099562807","text":"The \"small plates\" were smaller than expected but everything else was fabulous.","rating":{"food":5,"service":4,"ambience":5,"value":3,"noise":"DO_NOT_RECALL","overall":4,"__typename":"ReviewRating"},"user":{"numOfApprovedReviews":1,"nickname":"Frederick","metro":{"metroId":3167,"displayName":"Cheshire","__typename":"Metro"},"initials":"F","isVip":null,"isLoggedInUser":false,"profileColor":"PLUM","profilePhoto":{"photoBySize":null,"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"helpfulness":{"up":0,"down":0,"score":0,"__typename":"ReviewHelpfulness"},"publicRestaurantReply":null,"submittedDateTime":"2025-03-09T17:36:55Z","dinedDateTime":"2025-03-09T14:00:00+00:00","type":"OPENTABLEVERIFIED","fromPreviousConcept":false,"highlight":null,"photos":[],"__typename":"ReviewSearchResult"}],"totalPages":369,"page":1,"totalCount":3682,"__typename":"ReviewSearchResults"},"reviewHelpfulnessVotes":[],"sortBy":"newestReview","isLoading":false,"prioritiseUserLanguage":false,"searchTerm":"","error":false},"availabilityToken":"eyJ2IjoyLCJtIjoxLCJwIjowLCJzIjowLCJuIjowfQ","noAvailabilityList":null,"multiDayAvailabilityModalOpen":false,"showDiningReward":false,"initialDTPDate":null,"initialDTPTime":null,"initialDTPPartySize":null,"fetchAvailabilityOnLoad":false,"findATableLoadingStateOverride":true,"pointRedemptionRewards":null,"privateDining":{},"activeTab":"overview","disableFPC":true,"restaurantHighlights":{"staff":null,"missionStatement":null},"pageAnchor":null},"wallet":{"isPaymentLoading":false,"singleUseCard":null,"savedCards":[],"selectedPaymentCardId":null,"showAddPaymentsMethodModal":false,"showConfirmDeleteModal":false,"cardIdForDeletion":null,"paymentCardTokenToSaveAfterLogin":null,"errorCode":null,"showPaymentMethodSavedToast":null,"showPaymentMethodRemovedToast":null,"networkError":null,"partialErrors":[]}},"__OT_NEW_SESSION_START__":true,"__EXCLUDE_ONETRUST__":false,"__EXCLUDE_GA__":false,"__INCLUDE_RECAPTCHA__":false,"__OT_RUM_CONTEXT__":{"deviceType":"desktop","primaryCountry":"ie"},"__OT_GA_DATA__":{"cd2":11,"cd12":"en","cd6":161658,"cd28":161658,"cd13":"Full Web","cd17":"Full Web","cd11":"restprofilepage","cd66":"restaurants","cd63":"restaurant-profile","cd67":"network","cd10":"anonymous","cd7":"Logged Out","cd4":4617,"cd76":4617,"cd3":3167,"cd19":3167,"cd78":5608,"cd5":5608,"cd31":"false","cd85":1,"cd84":"GuestCenter","cd15":"network","cd18":"network"}}}
The Oakfield is set in a stunning property at the heart of Chester Zoo, making this a truly unique contemporary British pub.
With pride and passion we’ll be serving freshly prepared locally sourced food and hand-picked beers, wines and spirits. The Oakfield has been lovingly restored and our new garden room offers incredible views of our award winning gardens.
So, whether you are enjoying a day at the zoo or want to pop in for lunch you’ll get a warm welcome from our team.*
*Usual zoo admission fees apply but our members can visit as often as they wish.
Afternoon Tea - MUST be booked 48 hours in advance
£25.00 per person
Prepaid
Multiple dates available
***Please note: Bookings must be made 48 hours in advance and full prepayment is required at the time of booking. This is non refundable, non transferable.*** In the comfortable surroundings of The Oakfield, you shall be welcomed with freshly prepared sandwiches, freshly baked plain and currant scones, a selection of classic cakes, pastries and macaroons. This sumptuous selection shall be accompanied by the finest of teas, coffees or herbal infusions.
Reviews can only be made by diners who have eaten at this restaurant
4.4
4.4 based on recent ratings
4.3Food
4.5Service
4.5Ambience
4.2Value
Noise • Energetic
Diners' Choice Awards
Cheshire
Child-friendly
Cheshire
Most Booked
Chester
Great for brunch
Chester
Most Booked
Review summary
AI-generated from verified diner reviews
The Oakfield restaurant, set in the picturesque Chester Zoo, offers an inviting atmosphere with "fabulous food in fabulous surroundings." Diners appreciate the "amazing service" and friendly staff, enhancing the overall experience. While some mention slow service, the "delicious" and "outstanding" dishes, including a "superb" Sunday roast, are consistently praised.
3,682 Reviews
OT
OpenTable Diner
Manchester1 review
3.0
Dined 3 days ago
Overall 3
Food 4
Service 3
Ambience 5
We had a lovely Cheshire Burger and Lamb Henry for my Son’s Birthday Lunch. They don’t have Mint Sauce to go with the Lamb Henry which a big disappointment. I possibly wouldn’t have ordered the Lamb, had I been aware. The service was a little slow with about 20-25 mins between the Starter and the Main which resulted in me having to enquire where our Main was.
Is this helpful?
J
John
Cheshire1 review
5.0
Dined 5 days ago
Overall 5
Food 5
Service 5
Ambience 5
Fabulous Food in Fabulous surroundings and very attentive and courteous staff.
Exemplary service.
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J
Jane
Isle of Wight2 reviews
5.0
Dined on 18 March 2025
Overall 5
Food 5
Service 5
Ambience 5
if you want to eat out in Chester Zoo, and you don't want fast food, the Oakfield is the place to go!
Helpful staff, interesting menu, freshly cooked food, good ambience!
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H
Hayley
Cheshire1 review
3.0
Dined on 16 March 2025
Overall 3
Food 5
Service 5
Ambience 3
Amazing service, amazing food - small range of options, but all executed fantastically. However it was so cold as everyone kept leaving the doors open it made it an uncomfortable visit. Such a shame
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A
Andree Claire
Cheshire1 review
5.0
Dined on 15 March 2025
Overall 5
Food 4
Service 5
Ambience 5
Booked a table online after being told on the phone that they were fully booked on Saturday 15th ‘ March.
We were seated immediately after arrival
Even though we were a little early.
Ordering and arrival of food was seamless our waitstaff member was very kind and brought my sister a glass of Prosecco after we had let her know it was my sisters birthday- a very kind gesture and unexpected.
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P
Polly
Liverpool1 review
5.0
Dined on 15 March 2025
Overall 5
Food 5
Service 5
Ambience 5
Amazing welcoming staff . Food delivered super quick and was delicious excellent menu . Ambience first class . Lovely waiting staff
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E
Elaine
Manchester2 reviews
1.0
Dined on 15 March 2025
Overall 1
Food 1
Service 1
Ambience 1
We had booked a table for 12.15 and arrived a few minutes before that time and were seated immediately with menus. The restaurant was not particularly busy at that time, but we were completely ignored. After 25 minutes (in which time at least two other tables who had arrived after us had placed their food and drink orders) we got up to leave. A young waitress stood by the till and watched us put on our coats but made no effort to come over or to apologise about the wait. We felt very uncomfortable as we left, but we had looked forward to tasty lunch and poor service had spoiled our day out.
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M
Maggie
London1 review
5.0
Dined on 14 March 2025
Overall 5
Food 3
Service 5
Ambience 5
The service was excellent. Ambience very good.My choice of food was a mistake on my part.Would recommend place to anyone. The overall experience was a delight.
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L
Lynne
Cheshire1 review
5.0
Dined on 12 March 2025
Overall 5
Food 5
Service 5
Ambience 5
Friendly service, tasty food and a good selection of drinks. Not the cheapest menu, but piping hot food. Would recommend
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F
Frederick
Cheshire1 review
4.0
Dined on 9 March 2025
Overall 4
Food 5
Service 4
Ambience 5
The "small plates" were smaller than expected but everything else was fabulous.
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FAQs
The Oakfield is rated 4.4 stars by 3682 OpenTable diners.
Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.