The Orchard Townhouse

Review summary

1. B

   Brock

   Jacksonville

   22 reviews

   5.0

   22 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Five of us dined here for the prix fix Thanksgiving. The place has a comfortable atmosphere, fitting for the restaurant name. We had a reservation and were promptly seated and met our server, who was friendly and prompt throughout. She gave us a few minutes to settle in for wine choices and brought the included cocktail. Starters included a savory celeriac soup and a salad big and flavorful enough for a meal. Main was a traditional turkey breast dinner with standout silky mashed potatoes and gravy served in whimsical gravy boats. Desserts included an oversized apple crumble and classic pumpkin pie. Everyone agreed we would do it again if we were in NYC for Thanksgiving. We also would go back for the regular menu.
   

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2. J

   Juliana

   New York City

   1 review

   1.0

   1 review

   Dined 5 days ago

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 1

   It really seems like something happened to the charming, vibey Orchard Townhouse. Went for dinner the other night and the windows were dirty, the lights were too bright, the music was bad, and there was a stale, grease-smoke smell in the air. The staff (bartender, hostess) seemed like they just were not jazzed to be there at all. It made us sad. But we won't be going back.
   

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3. A

   Anja

   Philadelphia

   1 review

   5.0

   1 review

   Dined on 17 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Orchard Townhouse is such a west Chelsea gem. Food is always incredible, I’d literally die for the kale ceasar, and we had the sweetest waiter!! Always a joy coming back here.
   

   The Orchard TownhouseResponded on 20 November 2024

   Thanks for the feedback! We're thrilled to hear that you enjoyed your experience at The Orchard Townhouse. It's wonderful to know that our food, especially the kale Caesar, has been a hit. We're also delighted to hear that our service lived up to your expectations. We strive to make every visit a joy, and it's always rewarding to hear when we've succeeded. We can't wait to welcome you back soon!
   

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4. TC

   TimC

   Philadelphia

   4 reviews

   vip
   5.0

   4 reviews

   Dined on 13 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Service was tremendous. Food was exceptional and portions were perfect to enjoy while not over eating. More restaurants should follow this example.
   

   The Orchard TownhouseResponded on 20 November 2024

   Hey Tim, Thank you for your kind words. We're thrilled to hear that you enjoyed our exceptional food and found the portions perfect for sharing. It's great to know that our service met your expectations too. We strive to provide our guests with an exceptional dining experience and your feedback is a testament to that. We look forward to welcoming you back to The Orchard Townhouse soon. Thanks again! The Management Team
   

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5. J

   John

   New York City

   306 reviews

   5.0

   306 reviews

   Dined on 12 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Steak au poivre was perfect as always. Thanks for great service and a wonderful lunch.
   

   The Orchard TownhouseResponded on 20 November 2024

   Thanks for the review, John! We're thrilled to hear that you enjoyed your steak au poivre and had a wonderful lunch at The Orchard Townhouse. Your kind words about our service are greatly appreciated. We're delighted that we could provide you with a memorable dining experience. We look forward to serving you again soon!
   

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6. S

   Stan

   New York City

   13 reviews

   vip
   3.0

   13 reviews

   Dined on 1 November 2024

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 4

   Pricey, okay food. Service seemed distracted. Nice low-key atmosphere. One and done, I guess.
   

   The Orchard TownhouseResponded on 20 November 2024

   Thanks for visiting us at The Orchard Townhouse. We appreciate your feedback and are sorry to hear that your experience didn't quite hit the mark. We always aim to provide a great atmosphere and service, and we regret that we fell short during your visit. We're always looking for ways to improve, so your comments will definitely help us. We hope to have the opportunity to serve you again in the future. And if you choose please do send us some more specific feedback. We take it all very seriously. Thank you Natalie
   

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7. J

   John

   New York City

   306 reviews

   5.0

   306 reviews

   Dined on 31 October 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   What a fun night. Loved stopping by on Halloween. Thanks for a great visit as always.
   

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8. J

   John

   New York City

   306 reviews

   5.0

   306 reviews

   Dined on 30 October 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Thanks for a fun and expedited evening. We had to head out for a performance and the entrees made it to the table in ideal time. See you again soon.
   

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9. K

   Kristina

   New York City

   27 reviews

   5.0

   27 reviews

   Dined on 26 October 2024

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   I have been wanting to try Orchard Townhouse as I live in the Chelsea neighborhood -- it did not disappoint. The ambience is charming - quaint yet stylish; really loved the decor. It was easy to lose track of time on a peaceful, beautiful Saturday fall afternoon. I was a bit let down in the breaded chicken atop my Caesar salad - it felt like re-heated frozen chicken strips. I would get the burger or one of the sandwiches next time. Recommend this spot!
   

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10. R

    Rob

    New York City

    3 reviews

    5.0

    3 reviews

    Dined on 25 October 2024

    1. Overall 5
    2. Food 4
    3. Service 5
    4. Ambience 4

    Excellent friendly service and we ate very well. A very pleasant evening overall. Thanks!
    

    The Orchard TownhouseResponded on 20 November 2024

    Thanks for the review! We're thrilled to hear that you had such a positive experience at The Orchard Townhouse. It's great to know that our friendly service and tasty meals added to your evening. We strive to provide a memorable experience for all our guests, and your feedback lets us know we're on the right track. We can't wait to welcome you back for another pleasant evening!
    

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