Enable JavaScript to run this app.
Skip to main content
OpenTable logo
  1. Home
  2. United States
  3. Cleveland / Akron / Canton
  4. Cleveland
  5. Cleveland West
The Palazzo, Cleveland, OH

The Palazzo

4.8
4.8
645 Reviews
$30 and under
Contemporary Italian

Make a booking

2 people
21:00
Booked 5 times today
  • Good for special occasions
  • Neighbourhood gem
  • Charming
At age the of 20, Chef Rafael moved with his wife to Cleveland, Ohio. His goal was to continue his Italian culinary skills which he acquired in the region of Verona, Italy.
Chef Rafael was introduced to the restaurant industry at a very young age. His grandmother was very well known for her home-cooked dishes. She loved having her grandson with her as she cooked meals as soon as he was able to walk. He was six years old when he first learned how to make homemade pasta and, by age 14, he was ready to embark on his own culinary journey. His first stop was Verona, Italy,which was the setting for Shakespeare’s Romeo and Juliet. The romantic and rich architectural heritage of Verona was matched by the great culinary venues of that city and Chef Rafael's experience and skills grew exponentially. Three years later, Chef Rafael traveled to Belgium and France where he then experienced cooking French cuisine as well.

Order delivery or takeout

Dining areas

Additional information

  • Dining style
    Casual Dining
  • Price
    $30 and under
  • Cuisines
    Contemporary Italian, Italian
  • Phone number
    (216) 417-7005
  • Payment Options
    AMEX, Discover, Mastercard, Visa
  • Dress code
    Business Casual

What 645 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

4.8
4.8 based on recent ratings
  • 4.8Food
  • 4.7Service
  • 4.6Ambience
  • 4.5Value

NoiseModerate

Review summary

AI-generated from verified diner reviews
The Palazzo captivates with "excellent food and service," offering unique Italian cuisine that stands out in Cleveland. Guests rave about the "top notch food," attentive staff, and the warm, family-like atmosphere. Chef Rafael is often praised for his personal touch, making it a "true gem" worth experiencing repeatedly.

645 Reviews
  1. Susan

    Phoenix

    1 review

    3.0

    1 review

    Dined 2 days ago

    1. Overall 3
    2. Food 3
    3. Service 4
    4. Ambience 4
    Average Italian eatery. Decent food but not exceptional. Bread was good, my arugula salad was good, husband’s Caesar salad was overdressed. His bucatini bolognese was good, my veal saltimbocca was ok but served with so-so mashed potatoes and overcooked green beans.

    Is this helpful?

  2. Amy

    VIP

    Cincinnati

    13 reviews

    5.0

    13 reviews

    Dined 3 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    I have nothing but fantastic things to say about the Palazzo! We arrived in town late and made a last minute reservation based on a recommendation from my foodie dad. They did not rush us even as were a late reservation. The food was fantastic. The service equally as good. Homemade upscale Italian at its finest at a reasonable price. HIGHLY RECOMMEND!!!

    Is this helpful?

  3. Ryan

    Cleveland

    1 review

    5.0

    1 review

    Dined on 15 December 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Delicious food, great value for the quality, and an awesome spot with extremely nice employees.

    Is this helpful?

  4. Cindy

    VIP

    Cleveland

    49 reviews

    4.0

    49 reviews

    Dined on 12 December 2024

    1. Overall 4
    2. Food 3
    3. Service 4
    4. Ambience 4
    We love this spot! Service was very good but our entrees weren’t as good as usual but we will be back to try again!

    Is this helpful?

  5. Joanne

    Cleveland

    8 reviews

    5.0

    8 reviews

    Dined on 10 December 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    If your looking for a wonderful dining experience and love Italian food, this is your place on the Westside of Cleveland. Chef and staff very friendly, food is wonderful!!!!

    Is this helpful?

  6. Elizabeth

    Cleveland

    2 reviews

    5.0

    2 reviews

    Dined on 8 December 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Food was delicious, staff was friendly. Great cozy place!!

    Is this helpful?

  7. Randy

    VIP

    Cleveland

    2 reviews

    5.0

    2 reviews

    Dined on 29 November 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    The calamari was excellent. Great service . All around a great experience

    Is this helpful?

  8. Quanishia

    VIP

    Las Vegas

    21 reviews

    5.0

    21 reviews

    Dined on 29 November 2024

    1. Overall 5
    2. Food 4
    3. Service 5
    4. Ambience 5
    Always love the food and ambience here and the staff are super kind.

    Is this helpful?

  9. Greg

    Cleveland

    11 reviews

    4.0

    11 reviews

    Dined on 28 November 2024

    1. Overall 4
    2. Food 5
    3. Service 4
    4. Ambience 4
    Great spot in a CLE west side neighborhood. Good parking close to rapid station. It is very easy to enjoy from downtown. Tastefully appointed bar and dining room. Bartender and wait staff are seasoned professionals, friendly and attentive. The talented Chef and kitchen staff prepare nightly specials which accompany their outstanding menu. I and our guests have tried many appetizers, specials and mains. All delicious, showcasing the European and family recipe flair. Be sure to save room for guilt free desserts, lol. Nice wine list and full bar. A true gem that we in the know, visit often. For Clevelander’s who don't, make a reservation and experience an enjoyable evening for yourselves. I promise you will go back and back and back again......

    Is this helpful?

  10. Tammy

    Cleveland

    5 reviews

    3.0

    5 reviews

    Dined on 27 November 2024

    1. Overall 3
    2. Food 3
    3. Service 4
    4. Ambience 4
    We thought the food was very well prepared, with fresh, high quality ingredients. But unfortunately, the wine did not match the quality of the food. One would expect wine with character (terroir) at an Italian restaurant of such quality, but the two Italian wines we had were ordinary.

    Is this helpful?

FAQs

The Palazzo offers takeout which you can order by calling the restaurant at (216) 417-7005.

The Palazzo is rated 4.8 stars by 645 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a booking

2 people
21:00
Booked 5 times today

Order delivery or takeout

Google Map for The Palazzo

10031 Detroit Avenue, Cleveland, OH 44102

Dining areas

Additional information

  • Area
    Cleveland West
  • Price
    $30 and under
  • Cuisines
    Contemporary Italian, Italian
  • Dining style
    Casual Dining
  • Dress code
    Business Casual
  • Parking details
    Street Parking
  • Payment Options
    AMEX, Discover, Mastercard, Visa
  • Additional
    Gluten-free Options
  • Privacy policy
  • Terms of Use
  • Impressum
  • Cookies and Interest-Based Ads
  • Cookie Preferences
Copyright © 2024 OpenTable International Ltd. Alphabeta Building, 14-18 Finsbury Square, London EC2A 1AH - All rights reserved.
OpenTable is part of Booking Holdings, the world leader in online travel and related services.
Booking Logo
Priceline Logo
KAYAK Logo
Agoda Logo
OpenTable Logo