The Park Bistro & Bar

Review summary

1. R

   Robert

   VIP

   San Francisco

   5 reviews

   2.0

   5 reviews

   Dined today

   1. Overall 2
   2. Food 3
   3. Service 1
   4. Ambience 4

   Unfortunately, we didn't have a great experience. The serivce, if you can call it that, was pretty much non existent. It took them at least 15 minutes just to get water on the table. That pretty much sent the tone for the evening. They screwed up our drink order, once they finally arrived. It then took them another 15 minutes to straighten that out. Eventually, our waiter came by to take our app order only to disappear again for about 45 minutes untl after we finished our salads to take out entry order. We never saw her again. I had to flag down a waiter waiting on a different table to get our bill and he actually handled it from there. As we were walking out the door, our waiter finally showed up....The food was mediocre at best. The ceasar salad was watery and lacked much flavor. However, the crab cakes were actually pretty good...
   

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2. c

   colin

   San Francisco

   4 reviews

   4.0

   4 reviews

   Dined 1 day ago

   1. Overall 4
   2. Food 4
   3. Service 2
   4. Ambience 4

   Food was terrific, wait staff terrific, nice holiday atmosphere and easy parking. All great for a high quality family dining experience. The downside is we were there 3 hours as it took about an hour after first course salads and sides to get the main course, then a long time for desert. Happily since salads and sides came fairly quickly we were not starving and no one was in a hurry. They were not packed, a bit busy. My guess is they are short kitchen staffing.
   

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3. M

   Mel

   Denver

   4 reviews

   3.0

   4 reviews

   Dined 2 days ago

   1. Overall 3
   2. Food 4
   3. Service 2
   4. Ambience 4

   I had a reservation at 10am for my mothers birthday the day after Christmas, upon arriving the hostess was not that friendly, and as she sat us down she told us "you better hurry up and get your order in we close the kitchen at 10:30am" and I am thinking to myself, why in the hell did you take my reservation if you are going to rush me out of here, literally almost walked out, but wasn't going to let a rude hostess ruin my day. It reminded me the last time I was there, an old man was kind of curt, this Hotel really needs to find better help. Nothing worse then having people with attitudes serve you.
   

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4. C

   Carol A

   VIP

   Central Coast

   11 reviews

   4.0

   11 reviews

   Dined 3 days ago

   1. Overall 4
   2. Food 4
   3. Service 2
   4. Ambience 4

   Lovely Christmas Eve dinner-! Food was better than expected! BUSY but enjoyed ! CHEERS!
   

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5. E

   Essex

   San Francisco

   15 reviews

   4.0

   15 reviews

   Dined 5 days ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   A solid location for our annual dinner. Food was much better than my family and I were anticipating. Great drinks. Ample parking with garage, lot and street options.
   

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6. M

   Mary

   San Francisco

   14 reviews

   4.0

   14 reviews

   Dined 6 days ago

   1. Overall 4
   2. Food 5
   3. Service 3
   4. Ambience 4

   We had a great table for 4 in the corner. Unfortunately, our server wasn’t that friendly. Seemed annoyed we were there. And this was before we had to send two cocktails back because they weren’t correct. That wasn’t her problem, but she wasn’t happy with us sending them back. And we waited nearly 1/2 hour to get our drinks. We had a good dinner, but unfortunately our server just wasn’t very friendly.
   

   The Park Bistro & BarResponded 4 days ago

   Hi Mary, Thank you for taking the time to review your experience at The Park Bistro & Bar. We're thrilled to hear that you enjoyed your dinner and the ambiance of our restaurant. We regret to hear that our service did not meet your expectations. We strive to provide friendly, attentive service to all our guests and it seems we fell short during your visit. Your feedback is invaluable and we will certainly address this with our team. We hope to have the opportunity to serve you again and provide a more positive experience. Hospitably, Andre Hudson Food & Beverage Manager
   

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7. A

   Alexandra

   San Francisco

   2 reviews

   5.0

   2 reviews

   Dined on 20 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The ambience is amazing, great for the holidays! Delicious food, great service, you just feel special. 🎄❤️
   

   The Park Bistro & BarResponded 4 days ago

   Hey Alexandra, we're over the moon to hear that you enjoyed your visit to The Park Bistro & Bar! It's wonderful to know that our ambiance and food made your holiday celebration special. Your kind words mean a lot to us. We look forward to welcoming you back for more celebrations in the future. Thanks for the high ratings! Hospitably, Andre Hudson Food & Beverage Manager
   

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8. a

   angelo

   VIP

   Chicago

   3 reviews

   1.0

   3 reviews

   Dined on 20 December 2024

   1. Overall 1
   2. Food 3
   3. Service 3
   4. Ambience 3

   I eat out at restaurants 3-4 times a week and this was the first time ever when I checked in and the hostess said “a reservation is just a request, it does not mean that you have a table” even though I made a reservation to sit inside, I was forced to sit outside. This individual appeared to be management which was extremely shocking being that her tone was rude and condescending. I had plans to visit again with a larger group for a bday, but knowing that a reservation is just a request it made me not want to return with friends, family or coworkers for larger gathering due to uncertainty whether we’ll be seated even with a reservation.
   

   The Park Bistro & BarResponded 4 days ago

   Hey Angelo, We're truly sorry to hear about your recent experience at The Park Bistro & Bar. We understand the importance of making a reservation and we apologize if this made your visit feel rushed. We aim to create a welcoming atmosphere for all our guests, and it seems we fell short during your visit. We appreciate your feedback and we'll definitely take it into consideration to avoid such situations in the future. We hope you'll give us another chance to make it right. Hospitably, Andre Hudson Food & Beverage Manager
   

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9. P

   Patty

   VIP

   San Francisco

   97 reviews

   3.0

   97 reviews

   Dined on 20 December 2024

   1. Overall 3
   2. Food 4
   3. Service 2
   4. Ambience 5

   Service was not very good. We seldom saw our server. I wanted another glass of wine and I asked another server. Food delivery was very slow. Maybe this was due to the holiday. Loved the holiday decorations.
   

   The Park Bistro & BarResponded 4 days ago

   Hi Patty thank you for your feedback and your review. We apologize for the slow service you experienced during your visit. We value your feedback and will strive to improve our service in the future. We hope to serve you again soon and provide a better experience. Hospitably, Andre Hudson Food & Beverage Manager
   

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10. k

    kathleen

    San Francisco

    14 reviews

    5.0

    14 reviews

    Dined on 20 December 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    The wait staff charming, food delicious and ambiance in bar area delightful
    

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