The Pembroke

Review summary

1. A

   Alise

   Washington DC

   14 reviews

   vip
   4.0

   14 reviews

   Dined today

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Sunday Supper was a fun and intimate experience! Great family-style menu with Puerto Rican flare and good value for the price. We got 3appetizers, a shareable entree with two sides, and 2 desserts. Will definitely be back to try another Sunday Supper, love this concept!
   

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2. B

   Brent

   Charleston

   2 reviews

   5.0

   2 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Amazing, a repeat visit is in my future. Just as good and the bar on the other side of the building.
   

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3. J

   Jodi

   Philadelphia

   29 reviews

   5.0

   29 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Good good and good service. Had a great Thanksgiving meal!
   

   The PembrokeResponded 3 days ago

   Dear Jodi, Thank you for your kind review! We’re so glad to hear you had a great Thanksgiving meal with us and enjoyed the food and service. We look forward to welcoming you back for more wonderful experiences in the future. Warm regards, Pembroke team
   

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4. A

   Angela

   Washington DC

   5 reviews

   5.0

   5 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   We had the prix fixe Thanksgiving dinner. The seafood spread was plentiful and fresh, they were putting fresh seafood out about every 5 minutes. All 3 courses were perfectly cooked apart from the octopus which my friend found to be a little on the salty side, she loved the pasta and sauce that came with it. I had the prime filet and it lived up to the definition “melt in your mouth tender”. The service was perfect, Daniel Penda who attended to us was friendly, attentive, and always had a smile on. Everyone else was very friendly and we had several people check on us at appropriate times to see that we were having a lovely dinner. I definitely would recommend for a special occasion or fancy dinner. The ambiance at The Pembroke is perfect for that.
   

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   The PembrokeResponded 3 days ago

   Dear Angela, Thank you for sharing your experience and for celebrating Thanksgiving with us! We’re thrilled to hear you enjoyed the plentiful seafood spread and perfectly cooked courses, especially the prime filet. It’s also wonderful to know that Daniel Penda and our team provided attentive and friendly service, making your evening extra special. We appreciate your recommendation and are glad you found the ambiance perfect for a special occasion. We can’t wait to welcome you back for another memorable dining experience. Warm regards, Pembroke team
   

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5. J

   Jane

   Washington DC

   29 reviews

   5.0

   29 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food was excellent. I don’t think I’ve ever had salmon cooked as well as I did here, and the steak was cooked perfectly too. The service was very good, and overall it was a great experience. We would definitely come back.
   

   The PembrokeResponded 3 days ago

   Dear Jane, Thank you for sharing such a glowing review! We’re thrilled to hear that you enjoyed your meal, especially the perfectly cooked salmon and steak. It’s wonderful to know our service added to your great experience. We look forward to welcoming you back for another memorable visit! Warm regards, Pembroke team
   

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6. R

   Robert

   Chicago

   30 reviews

   5.0

   30 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Wonderful service! Our server was kind and knowledgeable.
   

   The PembrokeResponded 3 days ago

   Dear Robert, Thank you for your kind words and recommendation! We're delighted to hear that you enjoyed the service and found your server to be kind and knowledgeable. It’s great to know we could make your evening a memorable one. We look forward to welcoming you again soon. Warm regards, Pembroke team
   

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7. C

   Connie

   Tampa

   72 reviews

   vip
   5.0

   72 reviews

   Dined on 24 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our waiter was as fabulous as the food................
   

   The PembrokeResponded 5 days ago

   Dear Connie, Thank you for the wonderful review! We're so happy to hear that both the food and service exceeded your expectations. We'll be sure to pass along your kind words to our team. We look forward to your next visit! Warm regards, Pembroke team
   

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8. K

   Karen

   Columbus

   4 reviews

   5.0

   4 reviews

   Dined on 17 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our table was next to the bar which is not usually my favorite spot for dinner, however this was a perfect spot as our server was the bar tender. Dashawn was our bar tender and server and he made the night fun and special. Food was delicious, we all had a different pasta dish. Drinks were excellent. Dashawn even made an original rum drink that we all loved. Could not have asked for a better experience.
   

   The PembrokeResponded on 20 November 2024

   Dear Karen, Thank you for your wonderful review! We're thrilled to hear that Dashawn made your experience memorable and that you enjoyed the food and drinks. It’s great to know that the bar setting worked out for you, and we’re glad Dashawn’s personal touch added to your evening. We look forward to welcoming you back soon! Warm regards, Pembroke team
   

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9. F

   Francesco

   New York City

   3 reviews

   2.0

   3 reviews

   Dined on 16 November 2024

   1. Overall 2
   2. Food 2
   3. Service 3
   4. Ambience 4

   Went there for our daughter's birthday. Ambience is very elegant, food was mediocre, most food was burned or overcooked. We asked for a birthday mini cake and all we got were 3 beignes. Nobody even bothered to wish our daughter Happy Birthday. After this mini cake, they swiftly brought us the check, without asking if we would like to see the dessert menu or if we cared for coffee or anything else. They added around 20% service charge to the bill. For this reason we decided not to leave any tip. Overall, this restaurant offers a nice ambiance, mediocre food, inattentive service and is definitely overpriced. Not recommended
   

   The PembrokeResponded on 20 November 2024

   Dear Francesco, Thank you for sharing your feedback. We're truly sorry to hear that your daughter's birthday celebration did not meet expectations. We strive to create memorable experiences, and it's disappointing to learn that we fell short in several areas during your visit. We appreciate your comments about the ambiance, and we will take your feedback seriously to ensure improvements in both food quality and service. We hope you’ll consider giving us another chance to make things right. Warm regards, Pembroke team
   

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10. P

    Paula

    Chicago

    2 reviews

    3.0

    2 reviews

    Dined on 16 November 2024

    1. Overall 3
    2. Food 3
    3. Service 2
    4. Ambience 3

    I had high hopes for a good meal at the Pembroke. Servers were nice enough but did not go into any detail at all on the menu which I would expect for this highly rated restaurant. Overall, food was just okay, not memorable. I had the branzino and had a very rough first bite with a ton of fish bones in it - almost choked. I mentioned this to the waiter when he came by towards the end of the meal and he made no apology or recovery attempt, just said " that fish is known to have a lot of bones in it, some have more than others". Even if I lived in DC I would not go back to this restaurant.
    

    The PembrokeResponded 5 days ago

    Dear Paula, Thank you for sharing your feedback. We deeply regret that your experience did not meet your expectations. Your comments regarding the menu explanations and your interaction with the server are concerning, especially regarding the branzino. This does not reflect the high standards we strive to maintain. Please accept our sincere apologies for the lack of attentiveness and the discomfort caused. Your feedback will be shared with our team to ensure better training and improvement in service recovery. We hope you might consider giving us another chance in the future to provide the quality experience you deserve. Warm regards, Pembroke team
    

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