- Overall 3
- Food 4
- Service 4
- Ambience 5
We LOVE SO much about this place…the design/ambiance, creative cocktails and consistent quality of food presentation and taste (music doesn’t match the ambience and is too loud for dinner conversation)! However EVERY single time we have eaten here (several times for brunch and lunch and now dinner) we are met with a non-smiling, unfriendly, hostess with total attitude! This time, notwithstanding. Also consistently upon our arrival, the restaurant is 10%-30% occupied yet the hostess only offers us 1 table and outright refuses to consider seating us where we would prefer ~ claiming the entire restaurant is sold out with reservations. Incredibly annoying and off putting! Definitely NOT the way we (nor management) wanted to start off our dinner out. In this particular case, it actually did fill up to almost full capacity by the time we LEFT 2 hrs later on a Fri night in season.
Imo management could consider and teach the staff how to maybe offer a compromise that is reasonable and customer friendly like, allowing guests to sit in one of the sea of available tables at their time of arrival woth the caveat that we would need to be finished within 1h 15m max so they can clean and flip the table for the next reserved guests. Just a thought!
That said, shout out to our fantastic waitress Yasmine! The scallops, duck & salmon were all three out of this world and the Cabana Colada is one of my favorite inventive cocktails I have ever tasted! I REALLY want to love this place and consider it as a year round staple but sadly, thus far, they have only consistently annoyed and disappointed me. Sadly, I’m not sure of we will go back again unless things change. 🤷♀️
