The Port House London

Review summary

1. K

   Karen

   Essex

   1 review

   2.0

   1 review

   Dined 3 days ago

   1. Overall 2
   2. Food 2
   3. Service 1
   4. Ambience 3

   Been to this Tapas bar several times both in Ireland & London. But this time will be the last. We were shown to our pre booked table, had to catch the eye of the waitress who seemed surprised that we wanted to order a drink ! Waited again until we caught the eye of the waitress again to order food - bearing in mind we were a 3 & other tables were 2's so not rushed off their feet at 6.30 pm - food was slammed down on the table - no explanation of dishes - the courgette salad was disgusting- tasted of washing up liquid ! We luckly knew that the dishes would come in stages from past visits but no explanation given to this effect. No one checked if everything was OK- basic customer service training. No upselling- desserts/ drinks etc. So after spending £ 130 on a very basic meal - will not revisit or recommend as would be embarrassed - if this was the dining experience......but that's the attitude sadly of London- bums on seats - get them in & out. Not interested in return business or customer service . But the word of mouth still has power for recommendations
   

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2. R

   Rustam

   London

   13 reviews

   3.0

   13 reviews

   Dined 4 days ago

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 4

   We ordered 8 different tapas to share between two of us: baby squid, squid peaces (like calamari), octopus, beef cheeks, pork belly, king prawn, duck and chorizo. Octopus was a disappointment as potato mash was dominant taste and thinly cut octopus was not representative in the dish. Duck dish was not rich enough. The best out of the ones we tried were chorizo, beef cheeks and calamari. Good wine choice. Great service from the lady with tatoo-ed arms.
   

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3. J

   Jo

   Orlando

   4 reviews

   5.0

   4 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Delicious food in a lovely atmosphere! Would definitely go back!
   

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4. E

   Emma

   London

   1 review

   3.0

   1 review

   Dined 7 days ago

   1. Overall 3
   2. Food 2
   3. Service 2
   4. Ambience 5

   The food was nice but pretty average, the place is very cozy and at a great location. We didn’t seem to have the best of luck with our server as we ordered drinks that never came but they then tried to charge us for.
   

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5. J

   Jonathan

   Surrey

   5 reviews

   5.0

   5 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   A lovely atmosphere and fantastic tapas. Highly recommended.
   

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6. T

   Tricia

   Hampshire

   7 reviews

   4.0

   7 reviews

   Dined 7 days ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   Really dark restaurant which was odd in daytime and felt bit squashed at the table. But lovely food and great service. Was busy so clearly a popular place. I’d return definitely
   

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7. A

   Alison

   London

   5 reviews

   5.0

   5 reviews

   Dined on 15 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food, lovely setting and good value. Thanks
   

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8. c

   colleen

   London

   5 reviews

   5.0

   5 reviews

   Dined on 14 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Never been to the Port House and was very pleasantly surprised. Great atmosphere, lovely food and drink and desserts were delicious . Had a lovely night with friends. Staff were very attentive and friendly. Will definitely go back x
   

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9. s

   stephen

   London

   1 review

   5.0

   1 review

   Dined on 14 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent service, great atmosphere lovely food/wine. My favourite restaurant in London for any occasion
   

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10. M

    Marc

    Berkshire

    14 reviews

    4.0

    14 reviews

    Dined on 14 December 2024

    1. Overall 4
    2. Food 4
    3. Service 4
    4. Ambience 4

    Cosy tapas with a great service and very good food
    

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