The Post Room

Review summary

1. S

   Steve

   VIP

   San Francisco

   22 reviews

   5.0

   22 reviews

   Dined today

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Christmas dinner at The Post Room was festive and fun. They served all of the food family style which made it feel like dining at home. Every single dish was delicious. The service was impeccable and the setting in the small dining room with the beautiful wood paneling and the frescoed ceiling felt like dining in a European castle. Fantastic experience.
   

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2. e

   ellen

   Los Angeles

   2 reviews

   1.0

   2 reviews

   Dined 1 day ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 5

   Where do I start. This meal was pre-paid $150 per person including tax and tip, before drinks. When we arrived they tried to sit us at a coffee table, table in the bar. When I asked to be moved she said we have a lot of reservations today. I said, yes and I'm one of them. She said she would have to talk to the manager. She came back and still did not want to move us. I insisted, nicely. She took us to a two top with one of the chairs in the aisle way into the room. People had to squeeze by. She sat a couple next to us, they asked to be moved and were escorted to a perfectly placed 4 top in the same room. When the couple vacated we moved over. They never sat anyone where we had been and many tables were empty during the time we were there. Why would you give a customer with reservations two bad tables. Then it took us forever to flag down someone to take our drink order. The drinks arrived while we were at the buffet. One of the drinks was the wrong drink. Again, we flagged someone down and explained. She said that's what you ordered, I can show you, meaning that's what she wrote down. It was a brown drink, a bourbon or whiskey base, my friend does not drink those. Finally someone sane came over and took the drink back and brought her the right one. The food, where do I begin, it was awful. I was expecting a wonderful spread for that money (I understand there is a premium for Christmas). There was no breakfast meat at the omelet station. No breakfast food at all. Where was the lox and creme cheese, the oatmeal, cereal, waffles etc. No bread. There was a ham, roast beef and poultry carving station, a very simple omelet bar, cold roasted potatoes, over done brussel sprouts, a fish dish, quiche, a few other things I can't remember and 3 different desserts at the dessert station. It was lacking in variety and what was there did not taste good. The music was a little loud. The rooms are elegant, so that was a treat.
   

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3. TA

   TerenceA

   New Orleans

   4 reviews

   2.0

   4 reviews

   Dined 1 day ago

   1. Overall 2
   2. Food 2
   3. Service 4
   4. Ambience 3

   Friendly and generally good service but the Christmas Day brunch was somewhat disappointing. Some of the hot dishes (tough buttermilk biscuits, risotto) weren’t even warm. Made to order omelets were good but it was strange they only offered cheese, spinach, onions, tomatoes and shredded carrot as omelet fillings. No ham? No mushrooms? Cross rib roast from the carving station was excellent, as was the branzino and the chicken braised in tomato sauce. Desserts (eggnog bread pudding, macarons, mini cheesecakes and chocolate cake) were all quite tasty. With just a few small tweaks, this brunch buffet would’ve been worth the $150 price tag ($98 plus taxes and mandatory gratuity).
   

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4. T

   Tony

   VIP

   San Francisco

   1 review

   2.0

   1 review

   Dined 1 day ago

   1. Overall 2
   2. Food 1
   3. Service 3
   4. Ambience 4

   Nice setting. All the food was bland and cold! Desserts were edible. Wouldn’t bother.
   

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5. S

   Sarah

   VIP

   London

   1 review

   5.0

   1 review

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our Christmas Day Brunch experience was fantastic. I have some food allergies so I had emailed The Post Room Team in advance and received a prompt, reassuring reply from the chef, Jose, who had clearly given my questions thoughtful and thorough consideration. On the day, I received personal service from Jose who was committed to avoiding issues with cross-contamination. All the food we ate was delicious and the dining room team could not have been more welcoming or accommodating. We were so well looked after, it was a faultless festive experience. We only went out for our Christmas meal this year because I had recent hand surgery and can’t cook much. However, our experience at The Post Room was so delightful, I am considering doing it again next year. Thank you to Jose and the whole team.
   

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6. EP

   EdwardP

   VIP

   London

   4 reviews

   5.0

   4 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Great holiday experience.
   

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7. J

   Joshua

   San Francisco

   1 review

   3.0

   1 review

   Dined 2 days ago

   1. Overall 3
   2. Food 2
   3. Service 5
   4. Ambience 4

   Great service and cocktails. Food is average and overly rich
   

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8. c

   cecilia

   VIP

   San Francisco

   7 reviews

   3.0

   7 reviews

   Dined 4 days ago

   1. Overall 3
   2. Food 3
   3. Service 5
   4. Ambience 2

   Extremely noisy. Not the cozy setup I expected for high tea; it was difficult to have a conversation. Polite and attentive service
   

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9. L

   Laurel

   Los Angeles

   5 reviews

   4.0

   5 reviews

   Dined 4 days ago

   1. Overall 4
   2. Food 3
   3. Service 5
   4. Ambience 3

   Too many sweets and not enough savory items. Our waitress Tessa was phenomenal.
   

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10. S

    Sara

    Cincinnati

    2 reviews

    2.0

    2 reviews

    Dined 4 days ago

    1. Overall 2
    2. Food 2
    3. Service 1
    4. Ambience 5

    First time dining in this restaurant. We were seated and immediately confusion regarding who our server was. Food: The Ahi tuna was excellent. Great appetizer. My boyfriend ordered a burger with fries and I ordered Brussel sprouts and zucchini casserole. The burger and Brussel sprouts came out first. Brussel sprouts came out cold and mushy. Sent back. Burger was fine. We had to wait for the fries and zucchini casserole to come out. The burger was almost finished when the fries and zucchini dish arrived. Servers were inattentive and rude when asked where the food was and the manager was too busy sitting in the back area on his phone to note any issues were occurring. Highly disappointed.
    

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