The Refectory

The Refectory reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. r

   rick VIP

   Philadelphia8 reviews

   5.0

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Emille was great. Excellent service. Food was outstanding
   

   The RefectoryResponded today

   Thanks for the review, Rick! We're thrilled to hear that you enjoyed your experience at The Refectory. It's wonderful to know that our service and food met your expectations. We always strive to provide outstanding experiences for our guests. We look forward to welcoming you back soon!
   

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2. J

   James VIP

   Philadelphia15 reviews

   5.0

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Very good. We enjoyed the experience and will definitely dine there again.
   

   The RefectoryResponded today

   Hello James, Thank you for your kind words and for giving us a perfect rating! We're thrilled to hear that you enjoyed your dining experience at The Refectory. Your satisfaction is our top priority and it's always a pleasure to hear from our guests. We look forward to welcoming you back soon for another delightful experience. Best regards, The Management Team
   

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3. G

   Georgia

   Philadelphia23 reviews

   5.0

   Dined 7 days ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   First time dining here, initial impression was that it was a clean and efficient place. Service was very good and most of the food was pretty good. Would definitely visit again.
   

   The RefectoryResponded 4 days ago

   Thanks for the review, Georgia! We're thrilled to hear that you enjoyed your first visit to The Refectory. We always strive to provide a clean and efficient dining environment for our guests, so it's great to hear that we succeeded. We're glad to know that our service and food met your expectations. We appreciate your feedback and look forward to welcoming you back for another good meal!
   

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4. J

   Janine

   New York City2 reviews

   4.0

   Dined on 9 April 2025

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   The mushroom soup was fantastic, and the grilled tuna was excellent!
   

   The RefectoryResponded on 11 April 2025

   Hi Janine, We're thrilled to hear that you enjoyed our mushroom soup and grilled tuna! It's always a pleasure to know that our guests appreciate our culinary offerings. We noticed that you rated the value slightly lower and we're always striving to provide the best experience for our guests. We appreciate your feedback and look forward to serving you again soon! Best regards, The Management Team
   

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5. L

   Lois

   Philadelphia4 reviews

   5.0

   Dined on 8 April 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   This is a nice place for lunch with very good service, pleasant ambience, and good food. The mushroom flatbread was excellent and we really liked the brussels sprouts also. Our server Madison was attentive and very pleasant. Parking was a little distance since you have to use the garage but fortunately they validate parking. 
   

   The RefectoryResponded on 11 April 2025

   Hi Lois, Thank you for your kind words. We're thrilled to hear that you enjoyed your lunch at The Refectory and found our service, ambiance, and food to your liking. It's wonderful to know that our mushroom flatbread and brussels sprouts hit the mark for you. We're also glad that our service met your expectations and you had a pleasant experience. We appreciate your understanding about parking and we'll do our best to make it more convenient for you in the future. We look forward to serving you again soon. Best regards, The Management Team
   

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6. J

   Jessica

   Philadelphia82 reviews

   4.0

   Dined on 6 April 2025

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   My sister-in-law and I had lunch at The Refectory before attending a play at the Villanova Theatre. On the weekends, they have a brunch menu. There were so many things that I wanted to try. I chose the Brisket and Gits while she had the Nova Cravers. Both were delicious. I loved the way the Brisket and Grits were served with soft boiled eggs. Madison was our server, and she was excellent. She was friendly and attentive. There is a parking garage across the street, and the restaurant will validate the parking slip. I know I'll be back again!
   

   The RefectoryResponded on 11 April 2025

   Hello Jessica, Thank you for choosing The Refectory for your lunch and for taking the time to leave such a wonderful review. We're thrilled to hear that you enjoyed our Brisket and Grits and found them to be delicious. We appreciate your positive feedback about our service and parking. We're looking forward to welcoming you and your family back for more delicious meals and memorable experiences. Best wishes, The Management Team
   

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7. R

   Robert VIP

   Philadelphia5 reviews

   4.0

   Dined on 5 April 2025

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 4

   Pleasant atmosphere. Hostess apparently read my requests and message which was refreshing. Wait staff were pleasant. Food was very good. Menu was enhanced from last time there. Would recommend.
   

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8. J

   Jeff

   San Francisco6 reviews

   4.0

   Dined on 5 April 2025

   1. Overall 4
   2. Food 4
   3. Service 3
   4. Ambience 5

   Love this place. Only negative is the wait staff rushes you through your meal so they can turn the table.
   

   The RefectoryResponded on 11 April 2025

   Thanks for visiting us, Jeff! We're thrilled to hear that you love The Refectory and that you found our food to your liking. We're sorry to hear about the rush you experienced with our service. We always aim to provide the best experience possible for our guests, and your feedback helps us improve. We hope to welcome you back soon for an even better experience. Best, The Management Team
   

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9. e

   erika VIP

   Philadelphia7 reviews

   3.0

   Dined on 28 March 2025

   1. Overall 3
   2. Food 5
   3. Service 2
   4. Ambience 3

   I visited this establishment with my family. The food was great and the service was great up until the bar area became crowded. Our server was tending to us and was also the bartender. So when the bar became busy he forgot about us. I had to hunt down a manager just to get the check and a box for our leftovers because he never came back to the table to check in. If the service didn’t go downhill I think it would’ve been a 5 star experience because the food was DELICIOUS!
   

   The RefectoryResponded on 29 March 2025

   Hello erika, We're sorry to hear about your experience at The Refectory. We're glad to know that you enjoyed our food and found our service to be great. We apologize for the inconvenience caused by the crowded bar area. We assure you that we're working on improving our service. We appreciate your patience and understanding. We hope you'll give us another chance to make it up to you. Best regards, The Management Team
   

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10. m

    marie VIP

    Philadelphia21 reviews

    5.0

    Dined on 28 March 2025

    1. Overall 5
    2. Food 4
    3. Service 4
    4. Ambience 4

    Always solid food here, seasonal selection a were always good too!
    

    The RefectoryResponded on 11 April 2025

    Hey Marie, Thank you so much for your wonderful review! We're thrilled to hear that you enjoyed our seasonal selections and found them to be always solid. We're also glad that our service met your expectations. We strive to provide our guests with an exceptional dining experience and your feedback helps us do just that. We look forward to serving you again soon at The Refectory. Best Regards, The Management Team
    

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