The Restaurant at The Greystone

Review summary

1. C

   Candace

   Tampa

   8 reviews

   5.0

   8 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Fabulous experience on Valentine’s Day! Beautiful and food was great!
   

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2. c

   carol

   St. Louis

   1 review

   4.0

   1 review

   Dined 2 days ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 3

   Firstly, we love the Greystone and have been there multiple times. Yesterday we went with another couple for the Valentines Dinner. We went early and had cocktails in the lounge at the Inn. Lovely. Then we went over to the dining area. We were then told we had to eat downstairs in another room (on banquet chairs) because we had a party of 4. A big part of the draw of dining there is the outstanding main dining room…we started off disappointed. So we went back outside and down the stairs…but the door was locked. And then the room was not 100% ready. And we were the only guests in the room most of the dinner- so the waitress spent most of her time (understandably) upstairs. The food was fine- as promoted. But I do not recommend anything other than the main dining area. I will be back- but I will make sure of the dining location first.
   

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3. G

   Glenn

   VIP

   Jacksonville

   88 reviews

   5.0

   88 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   As always the food was great and the service outstanding. Our server, Tabitha, is great. She experienced and very attentive.
   

   The Restaurant at The GreystoneResponded 6 days ago

   Thank you so much for your kind words, Glenn! We're thrilled to hear that you enjoyed your meal and that Tabitha provided outstanding service. We'll be sure to pass along your compliments to her! We truly appreciate your continued support and look forward to welcoming you back again soon. Best regards, The Restaurant Team
   

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4. B

   Betsy

   VIP

   Atlanta

   10 reviews

   5.0

   10 reviews

   Dined on 2 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great steaks, duck and salmon, desserts were very well done. Extensive wine list. One of the best dining venues in Western NC, new owners are delivering quality experiences with Lakeside Dining, the Mansion and The Greystone Inn and Spa on Lake Toxaway.
   

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5. R

   Rene'

   Raleigh

   17 reviews

   4.0

   17 reviews

   Dined on 19 January 2025

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   We were there for a milestone birthday dinner and had a delightful waiter! We arrived earlier than our reservation but was able to be seated right away. The butternut squash soup was delicious as was the Caesar salad and pork tenderloin. The veal saltimbocca was good but was a little tough, overcooked maybe. My only issue was being charged for another cup of coffee, rather than having refills. The view of lake was nice, was a cold blustery night. The ambiance and fireplace inside made for a lovely birthday celebration! We will come back!
   

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6. T

   Theresa

   Alabama

   26 reviews

   5.0

   26 reviews

   Dined on 19 January 2025

   1. Overall 5
   2. Food 4
   3. Service 4
   4. Ambience 5

   Enjoyably quiet! Good food. Beautiful lodge dining area. For the price and ambiance I would have loved a french press coffee! :)
   

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7. E

   Edward

   VIP

   Salt Lake City

   36 reviews

   4.0

   36 reviews

   Dined on 9 January 2025

   1. Overall 4
   2. Food 4
   3. Service 2
   4. Ambience 4

   Food is always good. Service is puzzling. Staff seems to hide. A bottle of wine order always seems like they ran down the road to a store to find what you ordered. Staff is nice but could be more attentive and available. Price is very fair for the quality.
   

   The Restaurant at The GreystoneResponded on 16 January 2025

   Thank you for sharing your feedback with us. We’re glad to hear that you consistently enjoy the food and find the pricing fair for the quality. We do apologize for the service issues you’ve experienced, and we truly appreciate your comments. We will work on improving staff availability and responsiveness to ensure a smoother and more attentive experience for all our guests. Your input is important to us, and we hope to provide an even better experience on your next visit. Kind Regards The Restaurant Team
   

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8. a

   alyson

   VIP

   Charlotte

   6 reviews

   5.0

   6 reviews

   Dined on 4 January 2025

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   Great dinner for the birthday ! Always enjoy coming in and dining.
   

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9. T

   Teri

   VIP

   Atlanta

   17 reviews

   5.0

   17 reviews

   Dined on 3 January 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Wonderful restaurant at the beautiful Greystone inn
   

   The Restaurant at The GreystoneResponded on 16 January 2025

   Thank you for your kind words! We're so glad you enjoyed your experience with us. It’s always a pleasure to hear that our guests had a wonderful time. We look forward to welcoming you back for another great visit soon! Kind regards The Restaurant Team
   

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10. l

    larry

    Western NC

    5 reviews

    4.0

    5 reviews

    Dined on 31 December 2024

    1. Overall 4
    2. Food 5
    3. Service 5
    4. Ambience 5

    When we booked for New Year’s Eve, no mention was made of a limited menu and $120 per person.
    

    The Restaurant at The GreystoneResponded on 16 January 2025

    Thank you for your feedback, and we apologize for the confusion regarding the limited menu and pricing for New Year's Eve. We understand how important it is to have clear communication about menu options and pricing, and we regret that this was not clearly conveyed to you at the time of booking. Your comments are very valuable to us, and we will work to ensure that all details are more transparent in the future. We truly appreciate your understanding, and we hope to have the opportunity to make your next visit a more seamless experience. Kind Regards, The Restaurant Team
    

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