The Restaurant at The Refuge

Review summary

1. A

   Angus

   New York City

   1 review

   2.0

   1 review

   Dined 1 day ago

   1. Overall 2
   2. Food 3
   3. Service 1
   4. Ambience 3

   One of the worst experience ever. Me and my family wait for more than a hour and the staff told us they lost our order. And some dishes we want were already sold out.
   

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2. D

   Dana

   Manchester

   11 reviews

   5.0

   11 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   One of the best roasts I’ve ever had! The vegan wellington is amazing! Lots of different flavours teamed with lovely veggies, roasties & gravy - everything works well together. The Vimto red cabbage is delicious! The staff were lovely and friendly. We were given a good amount of time to relax, have a drink and look over the menu. Gorgeous setting with a lovely ambience. Would highly recommend
   

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3. M

   Michael

   Manchester

   1 review

   5.0

   1 review

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   A really lovely Sunday Lunch and Rosie our server was really good 👍
   

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4. M

   Megan

   Liverpool

   3 reviews

   5.0

   3 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The best roast in manchester, in a beautiful building with excellent customer service!!
   

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5. C

   Colin

   Manchester

   1 review

   3.0

   1 review

   Dined 6 days ago

   1. Overall 3
   2. Food 5
   3. Service 3
   4. Ambience 2

   We arrived a few minutes early (better than a few minutes late?) and we were told to wait in the bar although we could see many empty tables. The bar was completely bonkers and the queue for a drink was extremely long, plus the noise was excessive . We went back to the diner reception desk and just waited and a table was found for us. It was not a good experience, particularly as this was our first visit to you.
   

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6. K

   Kirstin

   Manchester

   2 reviews

   5.0

   2 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Lovely food, great atmosphere and brilliant service.
   

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7. H

   Hayley

   Manchester

   1 review

   5.0

   1 review

   Dined on 18 December 2024

   1. Overall 5
   2. Food 5
   3. Service 3
   4. Ambience 5

   We are a family of four, including two boisterous children. The gentleman who served us absolutely “got the memo” that I needed to discreetly pick the most suitable table to ensure we didn’t disrupt other diners. He was excellent and understanding the boys’ need to be away from other customers and brought us kids menus. The menus seem “slim pickings” but we felt like we had a good selection for our picky kids and us being pescatarian. The cocktail menu was great and we enjoy a few of those. The kids had good sized portions or burger and chicken “nugget” and thick cut chips. We had a selection of veggie sharing plates. All of the food was so incredibly tasty and we felt really full despite the portion sizes looking quite small on arrival. We’d definitely like to return to have more of the menu. We’d just have appreciated a faster service because the kids were getting restless waiting for their puddings. Other than that, this is a very easy place to recommend to others!
   

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8. K

   KAREN

   Manchester

   1 review

   5.0

   1 review

   Dined on 18 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   A fantastic meal & cocktails. The venue was beautifully decorated for the festive season. My daughter who has never eaten before said it was one of the best restaurants she’s been to all year & she eats out a lot 👌🏻
   

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9. E

   Elaine

   Manchester

   1 review

   2.0

   1 review

   Dined on 16 December 2024

   1. Overall 2
   2. Food 2
   3. Service 4
   4. Ambience 2

   The dining room was empty when I arrived with my daughter and sister who was on her Christmas visit to Manchester, from Portugal. I did realise that the menu was not very extensive but a bit different. We took advice from the waitress, on the size of the plates.Ordered a few side plates and two mains. The beef, ordered as a main, was very tasty, but cold. We did complain and a new plate was provided.Considering there were no other customers in the restaurant, therefore you would assume not under pressure in the kitchen,this was not a good sign. Overall I would not recommend,based on this my experience.
   

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10. P

    Peter

    Devon

    1 review

    4.0

    1 review

    Dined on 15 December 2024

    1. Overall 4
    2. Food 5
    3. Service 5
    4. Ambience 4

    Great Sunday roast, Perfectly cooked with tasty trimmings. Service was very quick and friendly. Only downside was that the restaurant was quite noisy however it didn’t spoil our dining experience.
    

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