The Robinson Ale House - Long Branch

Review summary

1. K

   Karen

   New York City

   20 reviews

   vip
   5.0

   20 reviews

   Dined on 15 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food was great and reasonably priced Lovely atmosphere and service was great Coming back again in December !!
   

   The Robinson Ale House - Long BranchResponded 1 day ago

   Hey Karen, thank you for your wonderful review! We're thrilled to hear that you enjoyed our food and found it to be of good value. It's fantastic to know that you appreciated our atmosphere and service as well. We're looking forward to welcoming you back in December. See you again soon!
   

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2. k

   kevin

   New York City

   22 reviews

   vip
   4.0

   22 reviews

   Dined on 23 October 2024

   1. Overall 4
   2. Food 3
   3. Service 5
   4. Ambience 5

   Though atmosphere and service were excellent, the food was OK. Drinks were great, but the apps and the desserts were subpar and expensive. Cant say enough about how attentive Jay was and he was even training someone that is bound to be excellent as well.
   

   The Robinson Ale House - Long BranchResponded on 6 November 2024

   Hi Kevin, Thank you for taking the time to share your experience at The Robinson Ale House - Long Branch. We're thrilled to hear that you enjoyed our atmosphere and service. We're sorry to hear that our food did not meet your expectations. Your feedback is important to us and we will certainly take it into consideration. We're glad to know that you enjoyed our drinks and found our service to be attentive. We hope to welcome you back soon for a better experience. Best, The Robinson Ale House - Long Branch Management Team
   

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3. C

   Christina

   New York City

   7 reviews

   5.0

   7 reviews

   Dined on 28 September 2024

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 4

   We arrived 90 mins early for our reservation and they went out of their way to accommodate us.
   

   The Robinson Ale House - Long BranchResponded on 16 October 2024

   Hey Christina, We're thrilled to hear that we could accommodate you early and that you had a great dining experience with us at The Robinson Ale House - Long Branch! It's always our goal to provide a seamless experience for our guests. We noticed that you rated us lower on value. We assure you that we strive to provide the best quality food and service and we're always working to improve. We appreciate your feedback and hope to see you again soon. Best, The Management Team
   

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4. s

   stephane

   New York City

   31 reviews

   vip
   5.0

   31 reviews

   Dined on 31 August 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Good and service were great! Loved the Robinson salad and it was amazing.
   

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5. L

   Lauren

   New York City

   6 reviews

   5.0

   6 reviews

   Dined on 29 August 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great new restaurant in Pier Village, very upbeat energetic vibe. All the food was delicious! Bar was backed up, drinks took longer than expected. But otherwise couldn't be better!
   

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6. C

   Cornelius Donald

   Naples

   113 reviews

   vip
   4.0

   113 reviews

   Dined on 29 August 2024

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Our third visit this season and all three have been very good experiences the food the service the prices etc. Will recommend to others
   

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7. C

   Cornelius Donald

   Naples

   113 reviews

   vip
   4.0

   113 reviews

   Dined on 17 August 2024

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 3

   Our second visit this season it is a very good value for the $$ food quality also very good as is service will recommend to others and will go back this season
   

   The Robinson Ale House - Long BranchResponded on 20 August 2024

   Cornelius! Thank you for your great review! We strive to provide a good value, along with great food and guest satisfaction. We're glad you had a great time with us. We look forward to seeing you again in the future.
   

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8. N

   Noelle

   New York City

   1 review

   2.0

   1 review

   Dined on 7 August 2024

   1. Overall 2
   2. Food 3
   3. Service 1
   4. Ambience 2

   Our waiter was horrible. He didn’t know what beers were on draft, he did not tell us a specials until we asked what the specials were. The food was OK nothing to write home about. Feel the prices were over price for what we got.
   

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9. C

   Camelle

   Tampa

   6 reviews

   2.0

   6 reviews

   Dined on 27 July 2024

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 3

   Our experience at the restaurant was disappointing. It was very clear upon ordering our beverages that the entire staff from the front to the back of the house was overwhelmed. Our server was kind, but I wished we were better informed on the kitchen’s timing and the menu. Our meals took a very long time to get. Our drinks, which were only wines not cocktails, took quite a long time. As an example, we ordered a second bread appetizer while still eating our entrees & it took so long it came out after our meals were finished. The bathrooms were trashed and in poor condition and cleanliness. In understanding that it is Summer and crowds are higher than usual it seems the restaurant and company as a whole hasn’t taken the proper measurements to staff and train their employees properly.
   

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10. OT

    OpenTable Diner

    New York City

    2 reviews

    5.0

    2 reviews

    Dined on 14 July 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Our servicer Kaitlyn was awesome both times we were there :)
    

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