The Mansion Restaurant at Rosewood Mansion on Turtle Creek

Review summary

1. L

   Lance

   VIP

   Dallas

   2 reviews

   5.0

   2 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Always incredible. There’s no match to the food and service.
   

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2. B

   Babu

   VIP

   Austin

   8 reviews

   3.0

   8 reviews

   Dined 4 days ago

   1. Overall 3
   2. Food 2
   3. Service 4
   4. Ambience 3

   We went for a special occasion. The space and staff were great. Unfortunately the food missed the mark. The steaks were dry and flavorless. The mushroom soup was tasteless. Overall was very disappointed as we have been many times and were hoping the new chef would create an even better experience. My thought is we were making our way through the courses slowly and they had fired the main courses letting them sit there instead of refiring them. At this price point that shouldn’t happen. We will not be going back anytime soon.
   

   The Mansion Restaurant at Rosewood Mansion on Turtle CreekResponded today

   Hello Babu, Thank you for your feedback. We're sorry to hear about the experience you had with your food. We're usually known for our exceptional service and food quality. If you’re open to discussing this further, please call us at 214-443-4747 and ask to speak with Haydee, the General Manager. We’d greatly appreciate the opportunity to make things right and work toward earning back your business. Thank you
   

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3. B

   Beth

   VIP

   Sacramento

   5 reviews

   5.0

   5 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Fabulous time for a holiday lunch with my Mom and sister.
   

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4. D

   Drew

   Dallas

   1 review

   5.0

   1 review

   Dined on 8 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   My wife and I always have a great meal when we come to the Mansion. The staff was perfect, and the tasting menu was phenomenal!
   

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5. C

   Carol

   Dallas

   12 reviews

   5.0

   12 reviews

   Dined on 7 December 2024

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   The service was very attentive. I wished that the croissant bread pudding had a lot more chocolate chips in it. I didn't get a taste of chocolate at all. The restaurant was decorated for Christmas and was beautiful. The hash browns were crispy on the outside and tender on the inside. The restaurant was quiet except for the table next to me.
   

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6. R

   Romano

   Los Angeles

   16 reviews

   4.0

   16 reviews

   Dined on 6 December 2024

   1. Overall 4
   2. Food 3
   3. Service 4
   4. Ambience 4

   Food ok, was expecting more, Buratta lacked flavor. Halibut ok. Desert just came out of fridge feeling.
   

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7. T

   Tamara

   VIP

   New York City

   4 reviews

   5.0

   4 reviews

   Dined on 28 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   My dad flew in from NY for a Thanksgiving visit and we decided on Thanksgiving dinner at The Mansion. The entire place was amazing and the ambiance was perfect. They had the Christmas decorations up and just the aesthetic of the place was gorgeous. The food was delicious. They offered a 3-course Thanksgiving meal and we went with that. The Turkey and sausage were cooked to perfection and the meal came with a few very delicious sides. The mac and cheese side was my favorite and the best I’ve ever tasted. Our server John was welcoming and very attentive. We will definitely go back for dinner again sometime. This restaurant was the best I’ve been to on a holiday in Dallas so far.
   

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8. M

   Michelle

   Naples

   53 reviews

   3.0

   53 reviews

   Dined on 20 November 2024

   1. Overall 3
   2. Food 3
   3. Service 5
   4. Ambience 5

   Decided to give the Mansion another try after several years and despite the unique ambience they possess, the food is not really quite up to par. The Porterhouse steak for two despite being medium rare tasted a little dry and the desserts were a disaster. The crème brûlée was ice cold and the chocolate mousse was very hard and not fluffy and soft like it should be. The chef really needs to take it up a notch to fulfill the expectations of the high-end diner.
   

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9. M

   Miranda

   Phoenix

   2 reviews

   1.0

   2 reviews

   Dined on 17 November 2024

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 4

   We had a bad experience celebrating our twelfth anniversary. The managers were very apologetic and hoped we’d give them another chance - comped our food that we’d barely touched. Our food was far from “elevated,” and it’s hard to think about returning considering our experience. The server directed most of his eye contact and speech to my husband, and overall, no matter where you go, that needs to stop. For a place that has high marks for service, we did not have the same attentiveness. I’m thankful for the managers that spoke to us, and it felt sincere, but what a massive letdown for our celebration. Unfortunately, I do not think I could be convinced to return.
   

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10. J

    Julia

    VIP

    Dallas

    13 reviews

    5.0

    13 reviews

    Dined on 17 November 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    The dining experience was wonderful. Having cocktails in the cozy bar before dinner was great service. Then dining was the best service and food.
    

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