The Salt Line - Navy Yard

Review summary

1. W

   William

   Washington DC

   2 reviews

   5.0

   2 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Cheryl was amazing as a waitress as well as the rest of the staff!!
   

   The Salt Line - Navy YardResponded 1 day ago

   Hi, William! Thank you so much for your kind 5-star review! We're thrilled to hear that Cheryl and the rest of the team made such a positive impression on your Valentine's Day celebration. We’ll be sure to pass along your compliments to them. We can’t wait to welcome you back again soon! Best, Chelsea
   

   Is this helpful?

2. A

   Andrea

   Omaha

   1 review

   2.0

   1 review

   Dined on 3 February 2025

   1. Overall 2
   2. Food 5
   3. Service 1
   4. Ambience 5

   Overall, the food was good, however the service was terrible. We ordered the seafood tower ($125) and not a single server informed us of what was on the platter, what any of the accoutrements were or came back to check on us. Our drinks sat empty for quite a while, until a member of our party got up and went to the host stand to ask for assistance. Once we did speak to the manager, our server still failed to come check on us.
   

   The Salt Line - Navy YardResponded on 5 February 2025

   Hi, Andrea! Thank you for taking the time to leave us a review. We're glad to hear that you enjoyed the food, but we're truly sorry to hear about the service experience you had. This is definitely not the level of service we strive to provide. We understand how frustrating it must have been to not receive the attention and information you expected, especially regarding the seafood tower and your drinks. We’re disappointed that we fell short in both areas, and we want to assure you that your experience is being addressed with our team to ensure this doesn’t happen again. Please know that your feedback is incredibly valuable to us. We hope you'll give us another chance to provide you with the service you deserve. Thanks again for sharing your thoughts. Best, Chelsea
   

   Is this helpful?

3. F

   Fred

   Washington DC

   6 reviews

   3.0

   6 reviews

   Dined on 1 February 2025

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 3

   Entrees were good, though small servings. Clam bellies weren't all bellies. Not sure how much crab was actually in the crab sandwich. Very good chowder - tho not alot of clams in that either. Salad dressing a bit weird. Restaurant week menu's dessert - the mousse - really meh. Attentive service. Of course a great location.
   

   The Salt Line - Navy YardResponded on 2 February 2025

   Hi, Fred! Thank you for taking the time to share your feedback. We’re thrilled to hear you enjoyed the chowder and the attentive service, as well as our great location! However, we’re genuinely sorry to hear that other aspects of your experience didn’t fully meet your expectations. We appreciate your comments about the portion sizes and the Crab Roll. We take pride in offering high-quality dishes, and we’ll certainly review the preparation to ensure we’re delivering both great taste and value in every item. Again, we’re grateful for your insight and would love the opportunity to welcome you back for an even better experience next time. Best, Chelsea
   

   Is this helpful?

4. J

   Jordan

   Charleston

   2 reviews

   5.0

   2 reviews

   Dined on 26 January 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Absolutely great experience! Great food! Great service
   

   • 

   The Salt Line - Navy YardResponded on 26 January 2025

   Hi, Jordan! Thank you so much for the amazing 5-star review! We're thrilled to hear you had a great experience with us. We're passionate about serving delicious food and providing excellent service, so it's wonderful to know it made a positive impact. We can't wait to welcome you back soon! Best, Chelsea
   

   Is this helpful?

5. R

   Robbin

   Louisville

   1 review

   5.0

   1 review

   Dined on 17 January 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Wonderful food and service was great. Always a favorite and fun place to eat at
   

   The Salt Line - Navy YardResponded on 18 January 2025

   Hi, Robbin! Thank you so much for the kind words and the 5-star review! We're thrilled to hear that you enjoyed both the food and the service. It means a lot to us that we're your favorite spot, and we can’t wait to welcome you back for more great meals and fun times! Best, Chelsea
   

   Is this helpful?

6. SG

   StaceyG

   Washington DC

   1 review

   5.0

   1 review

   Dined on 10 January 2025

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Do NOT order the roast beef sandwich. It was OK, but not authentic North Shore Massachusetts quality. Red snapper dish & oysters were fabulous!
   

   The Salt Line - Navy YardResponded on 11 January 2025

   Hi, Stacey! Thank you so much for your thoughtful review! We're glad to hear you enjoyed the red snapper and oysters – they are definitely both guest and personal favorites! We appreciate your feedback on the roast beef sandwich as well and understand where you are coming from regarding the authenticity - we take pride in offering a twist on the classic North Shore version. While the original sandwich uses mayo, we swap it out for our house-made horseradish cream to add a unique touch. We appreciate your thoughts and hope to have the chance to welcome you back soon! Best, Chelsea
   

   Is this helpful?

7. L

   Lance

   Washington DC

   1 review

   5.0

   1 review

   Dined on 9 January 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The selection and flavor of the oysters was amazing as well as the attentive staff. The music here is appropriate for the crowd and not too loud. Great selection at the bar including a selection of Pappy to which we had the 15-year. As none of our oyster bars in DC have failed to impress, this will be the one that we make a second visit before we leave.
   

   • 

   The Salt Line - Navy YardResponded on 10 January 2025

   Hi, Lance! Thank you so much for your glowing 5-star review! We're thrilled to hear that you enjoyed the oysters, our attentive staff, and the atmosphere. It's great to know the music and bar selection, including the Pappy 15-year, made your experience even more memorable. We’re honored that you plan to return before you leave—looking forward to welcoming you again soon! Best, Chelsea
   

   Is this helpful?

8. M

   Maria

   Greater Boston

   10 reviews

   5.0

   10 reviews

   Dined on 4 January 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our food was expertly prepared and delicious! Our server was exceptional! Highly recommend this restaurant! Looking forward to returning the next time we’re in DC!
   

   The Salt Line - Navy YardResponded on 7 January 2025

   Hi, Maria! Thank you so much for your amazing 5-star review! We're thrilled to hear that you enjoyed your meal and had such a positive experience with our service. It means the world to us that you plan on returning the next time you're in DC. We'll be ready to welcome you back with open arms and another exceptional dining experience! Safe travels, and see you soon! Best, Chelsea
   

   Is this helpful?

9. H

   Heidy

   Baltimore

   1 review

   5.0

   1 review

   Dined on 28 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great experience for date night, the management was amazing.
   

   The Salt Line - Navy YardResponded on 31 December 2024

   Thanks for visiting us, Heidy! We're thrilled to hear that you had a great experience for your date night at The Salt Line - Navy Yard, and we appreciate you taking the time to leave us a 5star review. We're delighted that you found our management team to be amazing and that you enjoyed our food and service. We look forward to serving you again soon! Best, Chelsea
   

   Is this helpful?

10. A

    Amanda

    Philadelphia

    1 review

    4.0

    1 review

    Dined on 14 December 2024

    1. Overall 4
    2. Food 5
    3. Service 1
    4. Ambience 4

    Food was delicious and drink was good. Service was terrible. Waiter was uninterested and didnt want to be there. He did not introduce himself and never check on us. Other servers were having to do his work. Unfortunate because food is so good.
    

    The Salt Line - Navy YardResponded on 15 December 2024

    Hi, Amanda! We're thrilled to hear you enjoyed the food & drinks, however we're sorry to learn that the service didn't meet your expectations. It's disappointing to hear your experience was impacted by a lack of attention from your server, & we sincerely apologize for that. We take pride in providing a welcoming & attentive experience, so it's concerning to hear this wasn't reflected during your visit. We do work as a pooled house & follow a team-service model so it's not unusual for several servers to assist with one table, but obviously no member of the team should ever appear disinterested or unengaged. We’d love the opportunity to make it right & hope you'll give us another chance to show you the level of service you deserve. Thank you again for your feedback. Best, Chelsea
    

    Is this helpful?