The Shore Room

Review summary

1. K

   Kathleen

   San Francisco

   3 reviews

   5.0

   3 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   The food was excellent, beyond our expectations. Rory, our server, was lovely and very attentive. Was a wonderful Christmas dinner
   

   Is this helpful?

   Report
2. D

   Dianne

   Tahoe

   5 reviews

   5.0

   5 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   A party of four enjoyed a fabulous Christmas Dinner 2024. We were greeted with a smile, taken to our table and immediately had menus, water, and drinks. The server was amazing. She took care of our every need. She checked on us several times and made sure we had everything we needed and it was a busy night. The busser was always there picking up dishes and glasses as we finished. The food was excellent, service marvelous and the ambience was great! Great place to dine and we will be back soon.
   

   Is this helpful?

   Report
3. S

   Sarah

   VIP

   Tahoe

   16 reviews

   5.0

   16 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Always a 5-star experience, food, customer service, atmosphere... Dog friendly! You just can't go wrong, a guaranteed quality experience!
   

   Is this helpful?

   Report
4. L

   Leslie

   San Francisco

   4 reviews

   5.0

   4 reviews

   Dined on 12 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Dinner was delicious and the service was excellent
   

   Is this helpful?

   Report
5. k

   kathryn

   Tahoe

   18 reviews

   5.0

   18 reviews

   Dined on 8 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 3

   The food is yummy and the decorations are beautiful. Timely and good service. Needless to say many large groups who are laughing and whooping it up on endless mimosas. Loud
   

   Is this helpful?

   Report
6. S

   Shereane

   VIP

   Tahoe

   5 reviews

   3.0

   5 reviews

   Dined on 7 December 2024

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 4

   I’ve been a long time fan of the shore room however I wasn’t impressed with my last experience. We arrived early, and although tables were available, the hostess would not see us until our actual reservation time. We sat in the bar area and nobody offered us a drink. Hostess chose a table that was quite small and uncomfortable when there were booths available that would not be so cramped. She allowed us to move to the booth. She dumped the napkins in the silverware and said here you go instead of setting it up for us. The young man filling our water glasses spilled all over the table and just walked away without attempting to clean up his mistake. Our waiter was a bit inattentive, slow in taking our order, forgot to bring items , was slow to remove empty plates , etc. The branzino was almost laughable, portion was probably about 2 bites worth. Overall I think the management of the restaurant is lacking. Too many issues overall. Can’t say that I’ll go back anytime soon. Unfortunate because I really like this place.
   

   Is this helpful?

   Report
7. S

   Stephen

   Tahoe

   1 review

   5.0

   1 review

   Dined on 29 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Good service, great table. Excellent Thanksgiving meal!
   

   Is this helpful?

   Report
8. h

   hunter

   San Diego

   1 review

   5.0

   1 review

   Dined on 29 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Some of the best service I ever had. My dad returned his prime rib 4 times because he doesn't know what prime rib is and how it is made. The professionalism and calmness showed by the staff especially during a fast paced thanksgiving pressure filled atmosphere was impressive. Hats off to the staff and everyone involved.
   

   • 
   • 
   • 

   Is this helpful?

   Report
9. M

   Michelle

   San Diego

   12 reviews

   5.0

   12 reviews

   Dined on 24 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We love love this place!!! Definitely highly recommended! They are pet-friendly and excellent customer service. I hope they will do a full room service and not like to go boxes brought up to your room. I want like tray and real plates to be brought up to my room. They need to get their spa organized because they emailed me to arrive 30 minutes early and no one was in the reception at 8:30am. No one was ready to check me in for my appointment and I reserved 60 minutes massage and they didn’t even fulfilled 60 minutes. Massage therapist started 9:10 and then ended 9:56. I didn’t complained but they need to do better next time.
   

   Is this helpful?

   Report
10. B

    Becky

    VIP

    San Francisco

    7 reviews

    5.0

    7 reviews

    Dined on 18 November 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Service and food was outstanding. We enjoyed our evening at The Shore.
    

    Is this helpful?

    Report