The Source at The Lodge at Suncadia

Review summary

1. R

   Rick

   VIP

   Hawaii

   34 reviews

   5.0

   34 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Great service and food! Friendly staff and very accomadating.
   

   Is this helpful?

   Report
2. G

   Gloria

   VIP

   Seattle

   1 review

   5.0

   1 review

   Dined 2 days ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Great service. The waitress was fun, foods were good. It was a good new year’s even dinner
   

   Is this helpful?

   Report
3. M

   Molly

   VIP

   Seattle

   12 reviews

   4.0

   12 reviews

   Dined 3 days ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   Keyshawn was a great server. Easy going for our slow pace with kiddos and helpful on the bar menu. We ordered the curry and it was not what you’d expect a curry to be - sowish we had ordered something else. Kids were happy with their chicken strips and fries.
   

   Is this helpful?

   Report
4. R

   Rudy

   Seattle

   1 review

   3.0

   1 review

   Dined 5 days ago

   1. Overall 3
   2. Food 2
   3. Service 5
   4. Ambience 3

   Curry was excellent, best we ever had, service was amazing, super charismatic, steak was comparable to a truck stop dinner. Asked for medium-rare and got overcooked well. Recommend they switch to ribeyes and use a sauce if they are going to over cook steak like a diner. It was tough (not strip tough, overcooked tough) and tough to eat. Convenient for being at the lodge but be careful at what you choose.
   

   Is this helpful?

   Report
5. B

   Brett

   New York City

   4 reviews

   4.0

   4 reviews

   Dined 6 days ago

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 3

   Our waitress was awesome. Friendly, knowledgeable and pleasant. Beyond her control, the kitchen and bar were backed up for at least 40 minutes. The food was delicious and again our service was great but the time wait was really bad. In addition, what once was a cozy place with ambiance, you have turned the place into a cafeteria with no ambiance or comfortable feel. This was obviously done to maximize profits. Typical Hyatt model. The chef and staff should be commended for having to work in a place that lacks imagination when it comes to the customer experience.
   

   Is this helpful?

   Report
6. H

   Howard

   London

   2 reviews

   2.0

   2 reviews

   Dined on 26 December 2024

   1. Overall 2
   2. Food 1
   3. Service 3
   4. Ambience 5

   Worst prime rib I've ever had in my life. I didn't know someone could mess up prime rib as bad. It was somehow really dry and insanely salty. It was inedible. Took one bite and left the rest. I asked the waitress if the Mac and cheese was good. She said it was good and the cheese was different than typical Mac and cheese so I decided to try it. I was amazed at how someone could make Mac and cheese taste like nothing. I was surprised that there was cheese on it at all. It tasted like boiled noodles with nothing on it. The only thing edible was the burger and fries which wasn't even good. It was just edible. The drinks actually tasted good but came out super late. The waitress was nice enough to comp those. The table next to us also said the food was horrible as did another random couple we met outside in the hall. All in all a bad dinner service. My theory is that the head chef must've been out for the Christmas holiday.
   

   Is this helpful?

   Report
7. r

   robert

   VIP

   Seattle

   10 reviews

   4.0

   10 reviews

   Dined on 26 December 2024

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 3

   i had the prime rib. it was flavorful as expected. the meal took a while. there seemed to be an issue with the kitchen not getting the food out. maybe some cooks were missing. the server was very nice & as efficient as she could be under the circumstances. there were a lot of empty tables which was probably a good thing as the food was a little slow but there was not excitement in the air.
   

   Is this helpful?

   Report
8. P

   Pamela

   Hawaii

   7 reviews

   5.0

   7 reviews

   Dined on 25 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   First time back since remodel. It's great! We will be back!! Will become one of our favorites.
   

   Is this helpful?

   Report
9. J

   Julie

   VIP

   San Francisco

   16 reviews

   3.0

   16 reviews

   Dined on 25 December 2024

   1. Overall 3
   2. Food 2
   3. Service 4
   4. Ambience 2

   the food was fine nothing special. same as last time. drinks awful worst sugar nasty tasting liquid. Steak tough server was exceptional
   

   Is this helpful?

   Report
10. C

    Chris

    VIP

    Seattle

    23 reviews

    3.0

    23 reviews

    Dined on 24 November 2024

    1. Overall 3
    2. Food 4
    3. Service 2
    4. Ambience 4

    The service took a long time and the restaurant was not busy at all. The main dining room feels too much like a cafeteria with the flooring and types of tables and chairs. I expected more from a so called luxury resort.
    

    Is this helpful?

    Report