The Steakhouse at Paso Robles Inn

Review summary

1. M

   Mari

   Orange County

   19 reviews

   4.0

   19 reviews

   Dined 5 days ago

   1. Overall 4
   2. Food 4
   3. Service 3
   4. Ambience 5

   We’ve been coming to the Paso Robles Inn for dinner for about 18 years. Over that time they’ve done a lot of updating in their dining room and in the cattleman bar upstairs. Last night‘s dinner was a bit of a disappointment as the service was not what we usually have. I don’t know if it was the day, the Friday after Thanksgiving, and problems getting staffing. The waiter did give us a glass of wine to make up for it. Also, my pork chop dinner which was delicious was not very hot. We will be back to see if this just was an unusual day at the restaurant.
   

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2. A

   Alan

   San Francisco

   1 review

   2.0

   1 review

   Dined 5 days ago

   1. Overall 2
   2. Food 1
   3. Service 4
   4. Ambience 4

   Had to send fillet back it was charcoal on the outside. Totally inedible. My short ribs were very dry. Another asked for prime rib end cut and even though it’s supposed to be well done it was beyond well done and should have never been served. My wife’s halibut was over cooked. For the money spent not worth it. Our waiter did the best she could. No complaints about her she did a great job.
   

   The Steakhouse at Paso Robles InnResponded 5 days ago

   Hello Alan, Thank you for the feedback, it is unfortunate we missed the mark on your meal. We set a high standard for ourselves and when we do not meet that, we need to reevaluate ourselves to make sure we are getting it right. We hope we get another chance to serve you in the future. Have a great rest of your weekend and Happy Holidays.
   

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3. S

   Shannon

   San Diego

   2 reviews

   vip
   3.0

   2 reviews

   Dined 6 days ago

   1. Overall 3
   2. Food 3
   3. Service 1
   4. Ambience 5

   Came for Thanksgiving and was highly disappointed. We arrived at 6:00, and were promptly seated. Waitress came and took drink order, which arrived within a couple minutes. We then ordered our meals around 6:20. Our food was not brought to our table till 7:30. Over an hour wait for food is unacceptable . Prime rib was good, turkey was good. Mac and cheese was overcooked and seemed like it had been sitting for a long time. Deviled egg trip was super overcooked and tiny for price. Pumpkin cheesecake looked like remnant when brought to table, but actually tasted really good. Cocktails were delicious and well priced. Food was super overpriced. Overall highly disappointed and do not plan on recommending nor returning.
   

   The Steakhouse at Paso Robles InnResponded 6 days ago

   Hi ShannonP, We're truly sorry to hear about your disappointing experience at The Steakhouse at Paso Robles Inn. We understand how frustrating it can be to wait for your meal, especially when you have plans for the day. We also regret that the food did not meet your expectations. We're glad to hear that you enjoyed our drinks and the service, but we understand that the food was not up to par. We appreciate your feedback and will use it to improve our service and food quality. We hope you'll consider giving us another chance to provide a better dining experience. Best Regards, The Management Team
   

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4. C

   Cynthia

   San Diego

   1 review

   3.0

   1 review

   Dined 7 days ago

   1. Overall 3
   2. Food 2
   3. Service 5
   4. Ambience 5

   The ambience and grounds were very pleasant. The wait staff did an admirable job. But, the food was a disappointment especially for such a special event; Thanksgiving. Just not tasty and flavorful at all.
   

   The Steakhouse at Paso Robles InnResponded 6 days ago

   Thanks for the feedback. We're glad you enjoyed the ambiance and grounds at The Steakhouse at Paso Robles Inn. We're sorry to hear that our food didn't meet your expectations. We always strive to provide flavorful and tasty dishes and it's disappointing to hear we fell short on this occasion. We appreciate your understanding and hope to have the opportunity to impress you with our food on your next special event.
   

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5. M

   Michael

   Las Vegas

   8 reviews

   vip
   5.0

   8 reviews

   Dined on 27 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had our dog with us so we sat outside with a heater. All was good and the restaurant was accommodating. The service was excellent and the food was great. We really enjoyed our meal. Caesar salad and prime rib (cooked perfectly).
   

   The Steakhouse at Paso Robles InnResponded 7 days ago

   Thanks for the review! We're thrilled to hear that you and your dog had a great time at The Steakhouse at Paso Robles Inn. It's wonderful to know that you enjoyed our food and service. We always strive to provide excellent dining experiences for our guests, and your kind words are a testament to our efforts. We look forward to serving you again soon!
   

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6. E

   Evleen

   Los Angeles

   4 reviews

   1.0

   4 reviews

   Dined on 17 November 2024

   1. Overall 1
   2. Food 1
   3. Service 2
   4. Ambience 1

   The waitresses were great but the food and cocktails’ quality, taste, experience was poor. Above all there was a horrible and uncomfortable cold draft all night. We asked for a different table but they couldn’t help us because they were full. Knowing this I hope the management moves to improve their restaurant “steakhouse” ambience and quality by 300%. They’re located in the hotel so regardless they get the customers but I bet nobody goes there twice. Sorry!!! Fix the freezing cold draft issue because nobody likes to be cold and uncomfortable when trying to dine at a high end restaurant.
   

   The Steakhouse at Paso Robles InnResponded on 19 November 2024

   Hey dinerlookingforafunexperi, We're really sorry to hear about your experience at The Steakhouse at Paso Robles Inn. We appreciate your feedback on the food, cocktails, and the cold draft. It's important to us that our guests have a great experience and we're sorry to hear that we fell short. We're committed to improving our ambience and the quality of our food and drinks. Your feedback will be taken into consideration as we strive to provide a better dining experience for all our guests. We hope you'll give us another chance to impress you in the future. Best, The Management Team
   

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7. m

   michael

   Central Coast

   1 review

   1.0

   1 review

   Dined on 17 November 2024

   1. Overall 1
   2. Food 2
   3. Service 3
   4. Ambience 1

   Stuck us in the corn. It was cold and dark. Steak was ok but not in top 10. Wife’s fish and risotto was bland and cold
   

   The Steakhouse at Paso Robles InnResponded on 19 November 2024

   Thanks for the review. We're sorry to hear that your experience at The Steakhouse at Paso Robles Inn didn't meet your expectations. We strive to provide the best food and service, and it's clear we missed the mark on your visit. We appreciate your feedback on the temperature and taste of our food, and we'll certainly take it into consideration as we continually work to improve our guests' experiences. We hope to have the opportunity to serve you again and provide a better experience.
   

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8. DV

   DavidV

   San Diego

   2 reviews

   5.0

   2 reviews

   Dined on 16 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Took my wife here for her birthday! Been here before and we both wanted to come back. Awesome service! Food spectacular! Love this place! We will be back!
   

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   The Steakhouse at Paso Robles InnResponded on 16 November 2024

   Hello David, Happy birthday to your wife, thank you for the kind words, I am thrilled to see our food hit the spot and our service was awesome. Hope to see you again soon. -Steakhouse Management
   

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9. Y

   Yvette

   Central Coast

   1 review

   4.0

   1 review

   Dined on 11 November 2024

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 5

   Wonderful renovations. Very classy and cozy. Enjoyed the fireplace while we dined.
   

   The Steakhouse at Paso Robles InnResponded on 14 November 2024

   Hi, Thank you for taking the time to leave us such a wonderful review! We're thrilled to hear that you enjoyed our renovations and found our place to be classy and cozy. It's great to know that our fireplace added to your dining experience. We strive to provide excellent service and value, and your feedback helps us to keep that in mind. We look forward to welcoming you back to The Steakhouse at Paso Robles Inn for another wonderful dining experience. Best, The Management Team
   

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10. N

    Nelson

    Central Coast

    4 reviews

    3.0

    4 reviews

    Dined on 8 November 2024

    1. Overall 3
    2. Food 3
    3. Service 5
    4. Ambience 4

    The Paso Robles Inn is a historic hotel with a classic old school vibe. The steakhouse was nice and quiet and the service was very good. My wife had the filet mignon, which was excellent. I , however had the rib eye steakhouse, which was very thin and hammered way beyond the hot pink center that I was hoping for with my medium order request. The steak was dry and chewy with no sign of pink anywhere to be found.
    

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    The Steakhouse at Paso Robles InnResponded on 8 November 2024

    Thanks for the feedback. We're glad to hear that you enjoyed our steakhouse and service at The Steakhouse at Paso Robles Inn. We're sorry to hear that your filet mignon didn't meet your expectations. We appreciate your comments and will certainly pass them onto our culinary team. We hope to serve you again soon, and promise a better experience next time.
    

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