The Steakhouse - Caesars New Orleans

Review summary

1. R

   Ramona

   Atlanta Metro

   1 review

   5.0

   1 review

   Dined today

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Brett, our waiter was awesome. The food was very good.
   

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2. N

   Nia

   VIP

   Philadelphia

   2 reviews

   1.0

   2 reviews

   Dined 1 day ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   DANGEROUS Dining Experience at The Steakhouse in Caesars New Orleans – My Allergy Was Ignored If you have dietary restrictions or food allergies, STAY AWAY from The Steakhouse in Caesars New Orleans. What happened to me on New Year’s Eve (12/31/2024) was not only shocking but could have been life-threatening due to the restaurant’s negligence and blatant disregard for guest safety. I am a vegetarian with a severe seafood allergy—both of which I clearly communicated when placing my order. Despite this: 1.Deviled Eggs: I requested they be served without caviar. Instead, they were brought to me with caviar. When I pointed this out, the server admitted that instead of preparing a fresh dish, they simply scraped off the caviar because “the eggs were premade.” This was not only lazy but incredibly careless given my dietary needs. 2.Mac & Cheese: I specifically asked for it to be made without lobster, but it was served with lobster. Unfortunately, I didn’t realize this until after I had started eating. As a result, I suffered an allergic reaction—an extremely distressing and completely avoidable situation. To make matters worse, I asked to speak with a manager to address these issues, but no manager came to our table. Instead, a staff member who did not appear to be management dismissed my concerns and said, “It’s hard to accommodate because everything has meat.” This response was not only disrespectful but also unprofessional and completely insensitive to my situation. Their negligence and lack of care ruined my New Year’s Eve celebration. I trusted The Steakhouse to handle my dietary needs with professionalism and care, but instead, I was served food that endangered my health. My allergic reaction could have been far worse if I had consumed more of the dish. This kind of behavior is unacceptable for any restaurant.
   

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3. A

   Annie

   VIP

   Atlanta Metro

   4 reviews

   3.0

   4 reviews

   Dined 1 day ago

   1. Overall 3
   2. Food 4
   3. Service 2
   4. Ambience 2

   Food was good. Shrimp cocktail was excellent as was my husband’s rib eye. My pasta was okay. Restaurant decor was tired. Service was friendly but very slow. Restaurant was not full.
   

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4. R

   Rachael

   Portland

   1 review

   5.0

   1 review

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   Went for New Years Eve dinner and was thoroughly pleased! The food was absolutely amazing considering how busy it was! Our server was terrific, even though it was only his 3rd day. Very attentive and accomodating! We will definitely return for another delicious meal!
   

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5. T

   Tim

   VIP

   Chicago

   66 reviews

   3.0

   66 reviews

   Dined 1 day ago

   1. Overall 3
   2. Food 4
   3. Service 3
   4. Ambience 4

   Unfortunately it wasn’t anything special. The food was good, but service seemed to lack. It seemed like your typical casino restaurant space.
   

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6. OT

   OpenTable Diner

   VIP

   Western NC

   1 review

   5.0

   1 review

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Perfect dinner for New Year's Eve. Service was excellent. Food was outstanding. Music was great for the occasion.
   

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7. R

   Rita

   VIP

   Charlotte

   38 reviews

   3.0

   38 reviews

   Dined 1 day ago

   1. Overall 3
   2. Food 2
   3. Service 5
   4. Ambience 4

   The food came out slow. We were warned the kitchen was busy. But after waiting, our steaks were COLD. So cold the butter ontop couldn’t melt. After waiting forever, we just boxed it up to take to go. Even the potato was cold. Not a good food experience. Best thing was the ceasar salad and carrot cake.
   

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8. P

   Porter

   Phoenix

   4 reviews

   4.0

   4 reviews

   Dined 3 days ago

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 4

   The filet mignon and roasted Brussels were excellent and the service by Triniti was outstanding.
   

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9. T

   Tracy

   Western KY

   2 reviews

   5.0

   2 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food was awesome. The table beside us was loud.
   

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10. B

    Brad

    VIP

    E. Tennessee

    4 reviews

    5.0

    4 reviews

    Dined 4 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Superb . The Red Snapper was spicy and delicious . My wife’s chicken was tender & tasty. Excellent Beignets!!! Highly recommended
    

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