The Tillery

The Tillery reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. H

   Heather VIP

   Washington, D.C. Area9 reviews

   3.0

   Dined 5 days ago

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 4

   We have been here a few times, restaurant was not busy but service was so slow. DOn't know if this was an issue with the kitchen, but as there were few people in, I can't see the issue. There were three of us, my meal came out first and it was a good 5-7 minutes before our other's arrive, by the time I started eating mine was cold. Water never refilled.
   

   The TilleryResponded 1 day ago

   Dear Heather, Thank you for taking the time to leave your comments and for being a loyal guest. We hope that overall you had an enjoyable time with us. However, we apologize for the service concerns you outlined and the wait you experienced with your meal this time. We are grateful for your patience and also for this valuable feedback as we continually strive to improve our services. Great dining experiences require consistency, and our frequent guests are the heart of our business. We hope you will revisit soon, as we are confident we will again deliver the terrific experience you know and love from us. Thank you!
   

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2. D

   Denise VIP

   Baltimore / Maryland3 reviews

   5.0

   Dined on 10 May 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our waiter was amazing! He was attentive and so friendly.
   

   The TilleryResponded 6 days ago

   Dear Denise, We strive to provide an outstanding experience to everyone who comes through our doors, so it is always rewarding to have our hard-working staff acknowledged. We are especially delighted you loved your delicious food. Thank you for the wonderful review; we enjoy hearing from our guests. We look forward to your next visit to The Tillery. Thank you!
   

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3. R

   Robert

   Washington, D.C. Area1 review

   5.0

   Dined on 26 April 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Totally an amazing experience at The Tillery. Excellent food, staff members and restaurant.
   

   The TilleryResponded on 30 April 2025

   Dear Robert, Thank you for dining with us and sharing your review. Since The Tillery first opened, we have strived to make our name synonymous with a fantastic dining experience, and we are delighted to know you enjoyed our comfortable atmosphere, excellent service, and amazing food. We look forward to serving you again! Thank you!
   

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4. D

   Deborah

   Baltimore / Maryland28 reviews

   1.0

   Dined on 18 March 2025

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 2

   Where do I begin…my friend ordered a Michelob zero to which the server told us they were out of. That was the only zero beer they carry. I decided on salmon which was 1 of only 9 entrees and they were out of it. The pork belly was tasty but some pieces couldn’t even be cut with a knife. The pasta was overdone and was drowning in sauce. I should have trusted my instincts when the beer and salmon were not available but I’d read some good reviews. On top of that an automatic 18% gratuity was added for a party of 2!
   

   The TilleryResponded on 21 March 2025

   Dear Deborah We apologize that your dining experience did not meet your expectations and regret the disappointment you encountered at our restaurant. Your specific feedback will help us improve the dining experience for all our guests. We have discussed this with our culinary team to determine what we can do to improve. We would like to regain your trust and hope to have the opportunity to serve you better whenever your travels bring you to Owings Mills. Thank you!
   

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5. T

   Trish

   New Orleans2 reviews

   5.0

   Dined on 12 March 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent service, blessed to celebrate my daughter's birthday and our 1st time visiting. Great experience will refer to others
   

   The TilleryResponded on 13 March 2025

   Dear Trish, What a pleasure to be a part of your daughter's birthday here in Owings Mills. We are pleased we exceeded your expectations and helped to make your visit memorable. We also appreciate you mentioning the attentive, professional service from our associates. It was a pleasure hosting you all, and we look forward to seeing you at The Tillery again soon. Thank you!
   

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6. A

   Amanda

   Baltimore / Maryland14 reviews

   1.0

   Dined on 1 March 2025

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 3

   We had a reservation at 6pm and were seated right away. At 6:32 we still had no drinks that we ordered and our food orders had not been taken. We ended up leaving. For the price point of this place, we expected more and one waiter for an entire restaurant on a Saturday night is baffling. It was a night out to celebrate two birthdays. Incredibly disappointing.
   

   The TilleryResponded on 3 March 2025

   Dear Amanda, We truly apologize that your dining experience did not meet your expectations. You were right to expect great service from our team, and we are disappointed that this was not your experience. We appreciate that you took the time to write this detailed review, and your feedback will be used to stress the importance of our responsiveness to our guests. Thank you again for your comments, and we look forward to another opportunity to provide you the exceptional dining visit you deserve. Thank you!
   

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7. D

   Don

   Baltimore / Maryland2 reviews

   5.0

   Dined on 20 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Amazing steak. Made a delicious complimentary dessert for my wifes birthday.
   

   The TilleryResponded on 21 February 2025

   Dear Don, We're delighted to hear that you enjoyed our amazing steak and that the complimentary dessert added a special touch to your wife’s birthday celebration. At The Tillery, we take great pride in crafting memorable moments for our guests, and it’s always our pleasure to celebrate life’s milestones with you. We look forward to welcoming you back soon for another exceptional dining experience. Thank you!
   

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8. S

   Shaunta VIP

   New York City17 reviews

   5.0

   Dined on 22 January 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great experience overall. Our waitress was amazing! Food was great- except the Coconut Crab soup. Best calamari ever. Nice recognition of my son for his birthday. A little disappointed that after I ordered the Branzino, I was told a while later that it was all frozen and could not be ready for one hour. Ambience was nice. Been here several times, this was an improvement from before- would definitely return.
   

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   The TilleryResponded on 3 February 2025

   Dear Shaunta, It’s always a pleasure to hear from our loyal guests, and we truly appreciate you sharing your experience. We’re thrilled that your server provided wonderful hospitality and that your son’s birthday was recognized. Celebrating special occasions with our guests is something we love to do. We are happy you enjoyed most of your meal but regret that the Coconut Crab soup did not meet expectations. We also understand how frustrating it was to wait for an update on the Branzino and apologize for the delay. We appreciate your feedback and will share it with appropriately as we are continuously committed to improvements to our overall guest experience. It was a pleasure to have you at The Tillery, and we look forward to welcome you back for a flawless visit. Thank you!
   

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9. J

   Janice

   Baltimore / Maryland1 review

   3.0

   Dined on 26 December 2024

   1. Overall 3
   2. Food 1
   3. Service 3
   4. Ambience 4

   We had 3 orders of crab cakes that were supposed to be made with lump crab meat. The crab cakes were basically filler which was incredibly disappointing.
   

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   The TilleryResponded on 31 December 2024

   Dear Janice, We are disappointed to hear about your dissatisfaction with crab cakes. Providing delicious, high-quality meals is at the heart of what we strive for; therefore, we apologize for not meeting your expectations. Your comments are invaluable, and we will share them with our culinary team as we are continuously committed to improvements to our offerings. We would welcome another opportunity to have you return and try our menu again. We hope to see you soon. Thank you!
   

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10. c

    chuck

    Virginia1 review

    1.0

    Dined on 25 December 2024

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 1

    Sat at the table for 20 minutes and received no service, so we left.
    

    The TilleryResponded on 26 December 2024

    Dear Valued Guest, Thank you for choosing us during your time in Owings Mills. We want to offer you our apologies for the disappointing experience you had at our restaurant. We particularly regret learning that our staff was not attentive to your needs. We are confident that this was an isolated incident, and we hope that we will have the opportunity to welcome you back to experience our hospitality at its finest. Thank you!
    

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