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The Tobacco Company Restaurant, Richmond, VA

The Tobacco Company Restaurant

4.6
4.6
4108 Reviews
$31 to $50
American

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2 people
19:00
Booked 43 times today
  • Good for special occasions
  • Charming
  • Good for business meals

The Tobacco Company Restaurant is proudly celebrating over 40 years as Richmond's landmark dining and entertainment venue. This four-story, breath-taking restaurant embodies the spirit of Southern hospitality and charm. The exceptional menu features slow-roasted prime rib, aged Angus steaks, fresh seafood, and an award-winning wine list. Enjoy live entertainment on our first floor or dance the night away in our lower level nightclub. Our staff is committed to excellence and the creation of an unforgettable dining experience. Open seven days a week in Historic Shockoe Slip.
Private dining

Private dining

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Additional information

  • Dining style
    Casual Elegant
  • Price
    $31 to $50
  • Cuisines
    American, Contemporary American
  • Hours of Operation
    Dinner Mon–Thu, Sun 5:00 pm–9:30 pm Fri, Sat 5:00 pm–10:00 pm
  • Phone number
    (804) 782-9555
  • Payment Options
    AMEX, Discover, Mastercard, Visa
  • Dress code
    Smart Casual
  • Catering
    The Art Deco Lounge can accommodate you and fifty of your closest friends in an intimate semi-private atmosphere for your receptions and happy hour gatherings.
  • Private party facilities
    Let The Tobacco Company Restaurant host your next special moment! We offer semi-private and private event spaces from a seated dinner for 20 guests to a cocktail-style reception of 30 to 200 guests. The Tobacco Company Restaurant is not just a restaurant, but a place for memories.
  • Private party contact
    Erika Waszak: (804) 782-9555 ext. 520
  • Area
    Richmond
  • Cross Street
    12th Street and Cary Street
  • Parking details
    Street parking also public parking garage behind restaurant at 12th & Canal street.
  • Public transit
    Convenient public transit stops in front of the restaurant.
  • Entertainment
    Enjoy live entertainment with the region's finest bands Thursday - Saturday . Never a cover. Or dance the night away in our lower level nightclub open Thursday - Saturday beginning at 8pm. to close.
  • Additional
    Gluten-free Options
Gift card

Gift card

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What 4,108 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

4.6
4.6 based on recent ratings
  • 4.6Food
  • 4.4Service
  • 4.8Ambience
  • 4.3Value

NoiseModerate

Diners' Choice Awards

  • Virginia

    Most Booked

  • Richmond

    American

  • Richmond

    Most Booked

Review summary

AI-generated from verified diner reviews
The Tobacco Company Restaurant in Richmond is a charming blend of history and elegance, set in a stunning and "beautiful, historic building." Known for its "amazing atmosphere" and "outstanding service," it offers a varied menu with standout dishes like prime rib and pecan pie. While some find it "pricey," others cherish it for special occasions. Despite occasional service hiccups and noise, it remains a beloved "Richmond tradition" for its ambiance and consistently good food.

4,109 Reviews
  1. SHELLY

    Richmond

    1 review

    5.0

    1 review

    Dined today

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    We had a great time! The drinks are really special and fun! The ribeye was something I will dream about! :)

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  2. Nick

    Alabama

    5 reviews

    5.0

    5 reviews

    Dined today

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Place was awesome. Food was great. Tom our waiter was excellent. We especially liked the She Crab Soup and the Chilean Sea Bass. The band that is now going to be there every Friday/Saturday and their female singer were great.

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  3. Janita

    Richmond

    2 reviews

    4.0

    2 reviews

    Dined 1 day ago

    1. Overall 4
    2. Food 4
    3. Service 3
    4. Ambience 5
    We arrived on a rainy Saturday. We have reservations for 5pm but know the restaurant opens at 4pm. We waited outside because we arrived early and they opened promptly at 4pm as expected. The host opening / holding the door for us had zero personality and barely spoke which was a disappointing first encounter. However, our bar server was nice. The oysters come with a great sauce and are good. The shrimp cocktail is delicious and the shrimp are sizeable. The calamari is soft fried and good. Sometimes calamari can "taste like the sea" but not in a good way. These were good. The ambiance is just as pictured online. This is still December so there are Christmas trees and decor everywhere which is a nice touch in addition to the regular decor. There is music playing and there is someone setting up the stage for a band to play later I assume seeing as how they have live music.

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  4. William

    VIP

    New York City

    36 reviews

    5.0

    36 reviews

    Dined 1 day ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Food was first rate. Absolutely loved the physical building and decor - a modified 19th century tobacco warehouse!

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  5. Anne

    Philadelphia

    9 reviews

    3.0

    9 reviews

    Dined 2 days ago

    1. Overall 3
    2. Food 3
    3. Service 3
    4. Ambience 3
    We made a reservation for out of town guests weeks in advance. Unfortunately, the restaurant sat our party of 8 into a very small room with a round table. It was uncomfortably tight and claustrophobic. We asked to be moved and were told there was nothing available. The food was only okay and overpriced. I would not recommend this restaurant based on our experience.

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  6. Jim

    Richmond

    6 reviews

    4.0

    6 reviews

    Dined 2 days ago

    1. Overall 4
    2. Food 4
    3. Service 3
    4. Ambience 3
    The staff were very accommodating when I needed to add to the number of guests. I spoke directly with them after the OpenTable app would not allow the change. That was greatly appreciated! Our seating was a cozy circular table but in an awkward place for any waitstaff to be able to navigate. That made for lots of passing food across the center of the table in order to reach some guests. Even without the additional guests, this would have been an issue---there was simply no room behind the seats for anyone to pass. The food was quite good; a bit heavy on the salt for a couple of guests but overall well prepared/presented. Our entree order arrived with an error for a single guest which resulted in her waiting while the remaining 8 guests ate. Though they rushed the last entree, it was rather frustrating. Our server clearly had too many tables to work---he was not there for long periods of time and would disappear too quickly without allowing us to make requests (like spoons for the soup which arrived without any, or steak knives for the steak which arrived without any...) I don't think that was on him---when he was present, he was affable, professional, and did what he could to make our time there good. Lastly, all but two in our party of nine were uncomfortable with the temperature. The area/room? was quite stuffy and needed a fan to move the air a bit. I will absolutely come back---the place has character, great food, good music, and is generally worth the visit. I suggest checking out large seating arrangements in advance, if possible.

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  7. Jeff

    Western NC

    3 reviews

    3.0

    3 reviews

    Dined 2 days ago

    1. Overall 3
    2. Food 3
    3. Service 2
    4. Ambience 4
    My family of 9 chose The Tobacco Company to have our Christmas dinner. Perhaps it was due to staffing two days after Christmas, but the service was mediocre at best. Drinks were slow to arrive, we had to ask for refills or additional alcoholic beverages, entrees were served prior to the appetizers being cleared resulting in an awkward shuffle of dishes to name a few. My prime rib was lukewarm and the baked potato was dry, crumbly, and generally unpleasant. In the server’s defense, he seemed to be hustling and had several other tables but this was neither the service nor quality of food I expected from such a renowned restaurant. With some many other restaurant options that offer polished service and menus at a similar price point, I don’t think we’ll be returning.

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  8. Joseph

    VIP

    Richmond

    42 reviews

    5.0

    42 reviews

    Dined 2 days ago

    1. Overall 5
    2. Food 4
    3. Service 4
    4. Ambience 4
    The food was great, service excellent and ambiance very special

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  9. Lennaert

    Richmond

    2 reviews

    5.0

    2 reviews

    Dined 4 days ago

    1. Overall 5
    2. Food 4
    3. Service 4
    4. Ambience 5
    We were here at Christmas Eve and enjoyed it very much. Also Some vegetarian options

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  10. Kathy

    Richmond

    1 review

    4.0

    1 review

    Dined 4 days ago

    1. Overall 4
    2. Food 5
    3. Service 4
    4. Ambience 5
    Everything was great ~ our server could have been more attentive ~ also mixed up cocktails for wine

    Is this helpful?

FAQs

The Tobacco Company Restaurant is rated 4.6 stars by 4108 OpenTable diners.

The Tobacco Company Restaurant does offer gift cards which you can purchase here.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a booking

2 people
19:00
Booked 43 times today
Google Map for The Tobacco Company Restaurant

1201 East Cary Street, Richmond, VA 23219

Additional information

  • Cross Street
    12th Street and Cary Street
  • Area
    Richmond
  • Hours of Operation
    Dinner Mon–Thu, Sun 5:00 pm–9:30 pm Fri, Sat 5:00 pm–10:00 pm
  • Price
    $31 to $50
  • Cuisines
    American, Contemporary American
  • Dining style
    Casual Elegant
  • Dress code
    Smart Casual
  • Parking details
    Street parking also public parking garage behind restaurant at 12th & Canal street.
  • Public transit
    Convenient public transit stops in front of the restaurant.
  • Payment Options
    AMEX, Discover, Mastercard, Visa
  • Entertainment
    Enjoy live entertainment with the region's finest bands Thursday - Saturday . Never a cover. Or dance the night away in our lower level nightclub open Thursday - Saturday beginning at 8pm. to close.
  • Additional
    Gluten-free Options
  • Phone number
    (804) 782-9555
  • Catering
    The Art Deco Lounge can accommodate you and fifty of your closest friends in an intimate semi-private atmosphere for your receptions and happy hour gatherings.
  • Private party facilities
    Let The Tobacco Company Restaurant host your next special moment! We offer semi-private and private event spaces from a seated dinner for 20 guests to a cocktail-style reception of 30 to 200 guests. The Tobacco Company Restaurant is not just a restaurant, but a place for memories.
  • Private party contact
    Erika Waszak: (804) 782-9555 ext. 520
Gift card

Gift card

Send gift cards instantly by email or print to present in person.

Send a gift card
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