The Vault Garden

Review summary

1. OT

   OpenTable Diner

   San Francisco

   1 review

   3.0

   1 review

   Dined on 16 November 2024

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 1

   Everything was great until we sat down and froze to death! Make sure you wear layer upon layers, as it is technically outdoors with space heaters! Food was amazing, just couldn’t see it, was too dark.
   

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   The Vault GardenResponded on 19 November 2024

   Hi Neighbor! Thank you for your feedback, we try to keep the place heated as much as we can and it is indeed a challenge when it comes to the outdoor and the weather. We do also offer an indoor space at the vault steakhouse with a very similar menu for the next time you would like to give us an opportunity again! All our best, The Vault
   

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2. M

   Manaswi

   Baltimore

   2 reviews

   5.0

   2 reviews

   Dined on 14 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food was absolutely delicious! The flavors profile across the restaurant week menu was so on point. Will definitely come back to try more! we also added the mussels from the main menu - 10/10!
   

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   The Vault GardenResponded on 19 November 2024

   Hi Manaswi, Thank you so much for the glowing feedback and we are so happy to hear about your experience. That mussel dish is definitely a 10/10! Come see us again! We will be launching a winter wonderland theme after thanksgiving for the year end!
   

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3. S

   Susan

   San Francisco

   6 reviews

   4.0

   6 reviews

   Dined on 30 October 2024

   1. Overall 4
   2. Food 2
   3. Service 4
   4. Ambience 4

   Not enough salads on the menu for women or vegetarians! Cold!
   

   The Vault GardenResponded on 1 November 2024

   Good day Susan, Thank you for your feedback and we are disappointed to hear about your experience and will continue to work on our offerings. All our best, The Vault
   

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4. R

   Randy

   Columbus

   2 reviews

   2.0

   2 reviews

   Dined on 2 October 2024

   1. Overall 2
   2. Food 3
   3. Service 1
   4. Ambience 3

   Food was marginal. Service sub par. There are better options available.
   

   The Vault GardenResponded on 5 October 2024

   Hi Randy, We are so sorry to have missed the mark completely on your visit and thank you for your feedback. We will review this with the team and work on improvements. All our best, The Vault
   

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5. M

   Matthew

   San Francisco

   2 reviews

   3.0

   2 reviews

   Dined on 20 September 2024

   1. Overall 3
   2. Food 2
   3. Service 4
   4. Ambience 4

   I thought that the ambiance and location was very nice. The service was very good. The food however was just mediocre.
   

   The Vault GardenResponded on 21 September 2024

   Hi Matthew! We are so sorry to hear about your experience. We will review this with the team and continue improving on it! All our best, The Vault
   

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6. M

   Martyn

   San Francisco

   1 review

   5.0

   1 review

   Dined on 17 September 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great spot for lunch. Good service and food portions
   

   The Vault GardenResponded on 21 September 2024

   Thank you Martyn! We look forward to welcoming you in again!
   

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7. C

   Christy

   Vancouver

   8 reviews

   vip
   5.0

   8 reviews

   Dined on 14 September 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Glad I stumbled across this place. The food and service was amazing.
   

   The Vault GardenResponded on 14 September 2024

   Hi Christy! Thank you so much for the thumbs up! Come visit us again soon!
   

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8. S

   Sara

   San Francisco

   6 reviews

   vip
   4.0

   6 reviews

   Dined on 4 September 2024

   1. Overall 4
   2. Food 3
   3. Service 5
   4. Ambience 5

   It's such a pretty well-designed space. The hostess and servers were amazing so welcoming and warm, really attentive, and food came out pretty fast. The portions are tiny and was fine for me but definitely not enough food for my husband. My husband ordered the crudo to start and then the halibut for a main dish. Unfortunately, both of them were pretty bland. I ordered the Caesar, salad, and burger. The Caesar salad was average and tiny, but the burger was delicious. I'll definitely try them again to see if dinner is better, but I probably wouldn't go back for lunch.
   

   The Vault GardenResponded on 6 September 2024

   Thank you Sara for the feedback! We are sorry that we fell short on the food aspect but are happy that the on site team took great care of you! Do come visit us again soon! We look forward to welcoming you back in!
   

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9. OT

   OpenTable Diner

   San Francisco

   6 reviews

   vip
   5.0

   6 reviews

   Dined on 4 September 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Thank you to Andrew, Alex, and GM for accommodating us and making the moment special. It’s always a pleasure and a unique experience to dine at the Vault Garden. The food was delicate and very well-executed. Compliments to the chef and staff.
   

   The Vault GardenResponded on 6 September 2024

   Hi Neighbor! Thank you so much for the kind words. We are thrilled to hear about your experience and will relay your compliments for the team! Come see us again soon!
   

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10. H

    Hillorie

    San Francisco

    3 reviews

    5.0

    3 reviews

    Dined on 23 August 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    All around goodness! Thank you for the great dining experience.
    

    The Vault GardenResponded on 24 August 2024

    Thank you so much for the glowing review Hillorie! Come visit us again soon!
    

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