The Village Bakery and Cafe

Review summary

1. D

   Dan

   VIP

   Los Angeles

   14 reviews

   3.0

   14 reviews

   Dined 2 days ago

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 4

   I have tried this restaurant many times because it is in a convenient location for meeting friends and is somewhat quiet. Each time I keep thinking the food will be better, only to be disappointed. It is mediocre at best. I has a limited menu and does variations on well known dishes, but the variations aren't as good as the originals. The white tablecloths are covered with paper, something I don't like much. The seating person is very inefficient, causing customers to wait unnecessarily. The restaurant seems to have no incentive to improve since there are very few in the immediate area.
   

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2. C

   Chris

   San Francisco

   3 reviews

   4.0

   3 reviews

   Dined 4 days ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 3

   Outside patio was fine but table for 4 by the back door does not work. Too drafty, not part of the rest of the scene. Food was really good. Fried chicken needs to have one breast, more white meat. It's was cooked great but the meat could have been better
   

   The Village Bakery and CafeResponded 3 days ago

   Hi Chris, Thank you for taking the time to review your experience at The Village Bakery and Cafe. We're thrilled to hear that you enjoyed our food, but we're sorry to hear about your seating experience. We understand that you found the outdoor patio and the table by the back door to be uncomfortable due to the draft. We also appreciate your feedback regarding the chicken breast. We will certainly take your comments into consideration as we continuously strive to improve our menu offerings. We hope to have the opportunity to serve you again soon. Best regards, Camille Hiner Manager
   

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3. G

   Gretchen

   VIP

   Hawaii

   33 reviews

   5.0

   33 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   A fantastic dining experience. The service is fantastic and goes above and beyond to make sure you’re having a great experience. The menu is delicious, well balanced and gives that fine dining feel. The Village Bakery is great and a place we come back to again and again.
   

   The Village Bakery and CafeResponded 3 days ago

   Thanks for the feedback, Gretchen! We're thrilled to hear that you had a fantastic dining experience at The Village Bakery and Cafe. It's wonderful to know that you enjoyed our delicious menu, felt well-balanced, and felt the service was top-notch. Your kind words truly mean a lot to us. We're glad you come back and we look forward to serving you again soon! Warmly, Camille Hiner Manager
   

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4. K

   Kim

   San Francisco

   5 reviews

   2.0

   5 reviews

   Dined 6 days ago

   1. Overall 2
   2. Food 2
   3. Service 3
   4. Ambience 2

   We sat in outdoor covered area. Very loud. Calamari was way overdone, pizza was good. Ladies w/2 big dogs behind us, I felt like I couldn’t move, I love dogs but the space there is not adequate for 2 big dogs. It was busy but not crazy buzy, service was a bit slow. There were NO holiday decor, totally lacked ambiance. Mom was visiting from out of state she was not impressed.
   

   The Village Bakery and CafeResponded 3 days ago

   Dear Kim, Thank you for your honest feedback. I’m sorry your visit didn’t meet expectations, especially during what should have been a special outing with your mom. We’ll address the concerns you mentioned, including the overcooked calamari, seating arrangements, and ambiance, as these are not reflective of the experience we aim to provide. Your input helps us improve, and we’d love the chance to make it right. Please don’t hesitate to reach out to me directly at 650-851-5555. Warm regards, Camille Hiner Manager, The Village Bakery
   

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5. OT

   OpenTable Diner

   VIP

   San Francisco

   9 reviews

   5.0

   9 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Always terrific!!
   

   The Village Bakery and CafeResponded 3 days ago

   Dear Valued Guest, Thank you so much for the fantastic 5-star review! We’re absolutely thrilled to hear you enjoyed your experience with us. It’s always our goal to provide great food, excellent service, and a memorable atmosphere, and we’re so glad to know we hit the mark for you. We can’t wait to welcome you back for another amazing meal soon. Thanks again for your support—it truly means the world to us! All the best, Camille Hiner Manager
   

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6. J

   Jim

   San Francisco

   4 reviews

   4.0

   4 reviews

   Dined 7 days ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Very lovely place. Good food, good service. Near beautiful locations to explore. At least in the patio dining area the tables are quite small and the noise was fun but very loud/echoing.
   

   The Village Bakery and CafeResponded 3 days ago

   Thanks for visiting us, Jim! We're thrilled to hear that you enjoyed your experience at The Village Bakery and Cafe. It's wonderful to know that you appreciated our food and service. We always strive to provide a lovely atmosphere and we're glad you appreciated the ambiance of our patio dining area. We apologize if the noise was a bit too much for your liking. We'll certainly take your feedback into account as we continually strive to improve our guests' experiences. We appreciate your patronage and look forward to serving you again soon. Warmly, Camille Hiner Manager
   

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7. J

   Jeff

   VIP

   San Francisco

   23 reviews

   5.0

   23 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We dined here after a fabulous night at Filoli. This restaurant is a gem in Woodside! We loved the beet and Ceasar salads, as well as the Chicken and dumplings and the burger. Fantastic service, too. Highly recommend this spot!
   

   The Village Bakery and CafeResponded 6 days ago

   Hi Jeff, Thank you so much for your glowing review! We’re thrilled to hear that your evening after Filoli was capped off with a wonderful dining experience at our restaurant. It’s great to know you enjoyed the beet and Caesar salads, the chicken and dumplings, and the burger—those are definitely some favorites! We’re also delighted to hear that the service met your expectations. Your kind words mean the world to us, and we truly appreciate the recommendation. We look forward to welcoming you back for another great meal soon! Warm regards, Camille Hiner Manager
   

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8. V

   Vanessa

   VIP

   San Francisco

   2 reviews

   5.0

   2 reviews

   Dined on 20 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Been to this restaurant many times bc of convenience, but it hasn’t been my favorite bc service is typically slow and the quality of the food inconsistent for the price, but last night everything was great, the service, the timeliness of the food arrival and the overall quality of the dishes were great. Everything was absolutely delicious and cooked perfectly, whatever the VB team did last night keep it going, and I’ll visit more often.
   

   The Village Bakery and CafeResponded 6 days ago

   Hi Vanessa, Thank you for taking the time to share your experience! We’re so glad to hear that your visit this time exceeded your expectations. It’s wonderful to know that the service, timeliness, and quality of the dishes were spot on during your recent visit—your kind words mean so much to our team. We truly appreciate your feedback and will continue striving to provide this level of excellence every time. We’re excited to welcome you back and hope to make each visit just as enjoyable as the last! Warm regards, Camille Hiner Manager
   

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9. V

   Victor

   Atlanta Metro

   1 review

   2.0

   1 review

   Dined on 20 December 2024

   1. Overall 2
   2. Food 4
   3. Service 2
   4. Ambience 2

   The service at the bakery has gone downhill. Too busy, and the waitstaff just does drive by - picking up some plates but not others, and getting the orders wrong. The Village Bakery was a go to restaurant just 6 months ago, but since the service and attention to detail has gone downhill
   

   The Village Bakery and CafeResponded 3 days ago

   Dear Victor, Thank you for your feedback. We're sorry to hear your recent experience didn’t meet expectations, especially with service and attention to detail. This is not the standard we strive for, and we’re addressing these concerns to ensure our team delivers the quality service you deserve. Your loyalty means a lot to us, and we’d love the opportunity to provide you with a better experience. Please feel free to reach out to me at 650-851-5555 to discuss further. We hope to welcome you back soon. Warm regards, Camille Hiner Manager, The Village Bakery
   

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10. D

    Danelle

    VIP

    San Francisco

    73 reviews

    5.0

    73 reviews

    Dined on 19 December 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    We have come to really enjoy our dining experiences at the Village Bakery and Cafe. The food is varied and delicious. The soup last night, cauliflower cream soup, was extraordinary! So many wines to choose from. Our server was very accommodating.
    

    The Village Bakery and CafeResponded 6 days ago

    Hi Danelle, Thank you so much for your wonderful review! We're thrilled to hear that you’ve been enjoying your dining experiences with us and that the cauliflower cream soup stood out as extraordinary—it's a favorite of ours, too! It’s great to know you appreciate our diverse food selection and extensive wine offerings. We'll be sure to pass your kind words along to our team, especially your server, who will be delighted to hear they made your visit special. We look forward to welcoming you back soon for more delicious meals and fine wines! Warm regards, Camille Hiner Manager
    

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