The Village Pub

Review summary

1. J

   Joe

   San Francisco

   15 reviews

   5.0

   15 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Just what you expect from a 5 Star restaurant. Thx for another great dinner experience.
   

   Is this helpful?

   Report
2. C

   Cindy

   San Francisco

   3 reviews

   vip
   5.0

   3 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The Pub has never lost its magic over all these years. It's the perfect combination of elegance, world-class cuisine and wine - paired with warmth, smiles, kindness and professionalism. Now THAT is a tough combination to achieve. The Pub hits it out of the park every time. I've dined there a million times and I still get excited to go each and every time.
   

   The Village PubResponded 5 days ago

   Hello Cindy, Thank you for this heartwarming review! It’s an honor to hear that The Village Pub continues to bring you excitement after all these years. Your appreciation for our cuisine, wine, and hospitality motivates us to strive for excellence every day. We look forward to many more memorable visits with you! Best regards, Lorena Rodriguez | Service Manager
   

   Is this helpful?

   Report
3. C

   Christina

   San Francisco

   17 reviews

   vip
   5.0

   17 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The entire evening was fabulous but the service put it over the top! The restaurant was humming and everyone was at the top of their game. Great night at the Pub.
   

   The Village PubResponded 5 days ago

   Hello Christina, We're thrilled to hear that our service made your evening so special! Thank you for your kind words and for choosing The Village Pub. We can’t wait to welcome you back for another fabulous night. Cheers! Lorena Rodriguez | Service Manager 650.851.9888
   

   Is this helpful?

   Report
4. M

   MYRNA

   San Francisco

   5 reviews

   vip
   3.0

   5 reviews

   Dined 7 days ago

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 3

   The dishes were delightfully presented. Server was attentive.
   

   The Village PubResponded 5 days ago

   Hello MYRNA, Thank you for your lovely feedback! We're so glad you enjoyed the presentation of our dishes and attentive service. We look forward to hosting you again soon. Kind regards, Lorena Rodriguez | Service Manager
   

   Is this helpful?

   Report
5. N

   Nikko

   San Francisco

   2 reviews

   2.0

   2 reviews

   Dined 7 days ago

   1. Overall 2
   2. Food 3
   3. Service 3
   4. Ambience 4

   Okay - this review is entirely in the context of the price and the Michelin star so please keep that in mind. We have been to the Village Pub several times over the years (before and after they received their star) and our most recent visit which was on Wednesday, November 27, 2024 was unfortunately well below our expectations. A huge positive was that I messed up the reservations and requested a table for two instead of three and they accommodated us right away which was great. From there things were below expectation. Our interactions with our waitress were very positive and cordial; however, in previous visits we had a much more engaging experience. For instance, it's a fixed course menu; however, we typically get an education of the menu firs. We were not counseled on the menu nor was there any kind of interaction with our table except "what would you like". If this restaurant was 1/4 of the price and didn't have the star (which comes with expectations) this perfectly civil interaction would be okay but it did not make us feel special at all. When our appetizers came out we had a few additional issues. 1) In the past we always had synchronized service (all the food comes out at once, they explain the dishes to us, etc.) but on this occasion we got the food approximately at the same time it was not the service we expected 2) They mixed up our plating and gave my wife my appetizer and her mine. Again, absolutely not a big deal but for this price and the Michelin Star, it was well below our expectation. 3) The waitress was watching our table and no doubt noticed that my wife and I switched our plates but did not say or mention anything to us about it. The rest of the experience was perfectly fine and the food was good. However, the food and the experience simply do not justify the price. In my previous visits, I would have said the service and experience of dinning here was well worth the price but unfortunately that was not the case on 11/24/2024.
   

   The Village PubResponded 3 days ago

   Hello Nikko, Thank you for sharing your feedback about your recent visit to The Village Pub. While we’re glad we could accommodate your reservation adjustment and that your interactions with our staff were cordial, we’re sorry to hear we fell short of delivering the exceptional experience you’ve come to expect. Your comments regarding menu presentation, synchronized service, and attention to detail are greatly appreciated and will be shared with our team. We take this feedback seriously and will work to ensure our standards match the expectations of our valued guests. If you’d like to discuss further or give us another chance, please reach out at 650.851.988. Best regards, Lorena Rodriguez | Service Manager
   

   Is this helpful?

   Report
6. a

   andy

   San Francisco

   10 reviews

   vip
   5.0

   10 reviews

   Dined on 27 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We love the Village Pub. We are loyal guests coming for 15 years. And though we moved away, we make sure we have dinner here whenever we get back to the bay. Dinner and service last night was top notch again. The duck was phenomenal and so was the truffle stuffed chicken. Followed by the always delicious chocolate soufflé and the beignets. Can’t wait to come back
   

   The Village PubResponded 5 days ago

   Hello andy, Your loyalty means the world to us—thank you for making The Village Pub a part of your visits to the Bay Area for the past 15 years! We're thrilled you enjoyed another top-notch dinner with us, especially the duck, truffle-stuffed chicken, and desserts. We look forward to welcoming you back soon for another special evening. Warm regards, Lorena Rodriguez | Service Manager
   

   Is this helpful?

   Report
7. L

   Linda

   San Francisco

   6 reviews

   vip
   5.0

   6 reviews

   Dined on 25 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Really love sitting in Melody's section. She is very professional and kind !
   

   The Village PubResponded on 25 November 2024

   Hello Linda, Thank you for your kind words about Melody! We’re so lucky to have her on our team and will be sure to share this with her. Looking forward to your next visit! Best regards, Lorena Rodriguez | Service Manager
   

   Is this helpful?

   Report
8. D

   David

   San Francisco

   7 reviews

   vip
   5.0

   7 reviews

   Dined on 22 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Fabulous food in s delightful setting. Great cozy ambiance on a rainy day. Loved my lobster roll!
   

   The Village PubResponded on 25 November 2024

   Hello David, Thank you for the wonderful review! We're so glad you enjoyed the cozy ambiance and your lobster roll—it’s the perfect comfort on a rainy day. We hope to welcome you back soon! Kind regards, Lorena Rodriguez | Service Manager
   

   Is this helpful?

   Report
9. R

   Roger

   San Francisco

   41 reviews

   5.0

   41 reviews

   Dined on 20 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Outstanding food, great service. Requested a special table and they remembered and sat us right there. Three courses is probably too much food, but they are very gracious about packing everything to take home.
   

   The Village PubResponded on 25 November 2024

   Hello Roger, Thank you for sharing your experience! We're so glad you enjoyed the food and service, and it’s great to hear our team could accommodate your special table request. We look forward to your next visit—whether it's for three courses or just your favorites! Best regards, Lorena Rodriguez | Service Manager
   

   Is this helpful?

   Report
10. BP

    BrianP

    Orange County

    2 reviews

    5.0

    2 reviews

    Dined on 19 November 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Wonderful experience across the board! Service, food, ambiance were all 10/10
    

    • 
    • 
    • 
    • 
    • 
    • 
    • 
    • 
    • 
    • 

    The Village PubResponded on 25 November 2024

    Hello Brian P, Thank you for your glowing review! We're thrilled to hear you enjoyed the service, food, and ambiance. Your kind words mean the world to us, and we hope to welcome you back soon! Best regards, Lorena Rodriguez | Service Manager
    

    Is this helpful?

    Report