The Vue Rooftop

Review summary

1. t

   tom

   New York City1 review

   5.0

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Jr ( junior) our waiter was outstanding, knowledgeable and had a great sense of humor . Food was great . Sal on and pick chop .
   

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2. M

   Melissa

   Caribbean1 review

   3.0

   Dined 3 days ago

   1. Overall 3
   2. Food 2
   3. Service 5
   4. Ambience 5

   Excellent service, but the food was below average. Definitely not worth the price.
   

   The Vue RooftopResponded 1 day ago

   We sincerely appreciate your comments and regret that your dining experience did not meet your expectations. We are pleased to hear that you received excellent service; however, we are concerned that the quality of our dishes did not live up to expectations and that you felt the value was not commensurate with the price. At The Vue Rooftop, we strive to provide both first class service and high quality cuisine that fully justifies its cost. Your feedback is critical to us and will be shared with our culinary team to implement the necessary improvements. We would love the opportunity to provide you with a more satisfying experience in the future. Please feel free to contact us directly to discuss how we can improve your next visit.
   

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3. T

   Trish

   New York City1 review

   5.0

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food was delicious and our servers where fantastic! Loved watching the sunset! We will definitely be back.
   

   The Vue RooftopResponded 1 day ago

   Thank you so much for sharing your experience with us! We are pleased to hear that you enjoyed our delicious food and that our service team exceeded your expectations. We are especially glad that you appreciated the sunset view from The Vue Rooftop, as we strive to provide an unforgettable atmosphere for our guests. We look forward to welcoming you back soon for another memorable experience.
   

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4. J

   Jhonnie

   West Palm Beach7 reviews

   5.0

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Nice ambient, nice slow and low volume background music, and delicious food
   

   The Vue RooftopResponded 3 days ago

   Thank you so much for your review and for sharing your experience at The Vue Rooftop! We are glad to hear that you enjoyed the ambiance, the soft music that accompanies without interrupting, and above all, our gastronomic proposal. Every detail is designed to offer a relaxed and memorable experience with an unparalleled view. We hope to have the pleasure of welcoming you again very soon.
   

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5. R

   Raymond

   Unspecified4 reviews

   3.0

   Dined 4 days ago

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 3

   It was ok. But they don't tell you they automatically add 18% tip on the bill . So you might want to check your bill at the end. Also it takes awhile to get the bill when your ready to leave. It's very windy up there so you have to hold your napkin the whole time your eating as well as your paper coaster your drink is in if you don't say goodbye to both because it will be gone in seconds from wind. It's very expensive for the qaulity of the food. And you really can't enjoy your dinner and the atmosphere because your trying to do other things because of the wind factor, We seen multiple people's drinks fly off tables, multiple napkins fly off tables especially the martini because of the long stem glass there is no weight to the glass so it flys off , So you pretty much have to hold your drink the whole time
   

   The Vue RooftopResponded 2 days ago

   Thank you for taking the time to share your feedback. We apologize for not meeting your expectations. Regarding the wind, we do our best to create a comfortable experience, Aruba’s windy season, which runs from late March to mid-April, is something we can't control. That’s why we use customized heavy glassware and shorter, weighted martini glasses to minimize any inconvenience caused by the wind. However, we also offer a closed-door area for guests who prefer to sit away from the wind and enjoy their meal in a more sheltered environment. As for the service charge, we include it to incentivize our staff to provide the highest level of service. And it is clearly stated on all six pages of our menu. Thank you for understanding and hope to welcome you back soon for an improved experience!
   

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6. C

   Carole

   Greater Boston2 reviews

   5.0

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food was great! A bit pricey! View is beautiful!
   

   The Vue RooftopResponded 4 days ago

   Thank you so much for sharing your experience with us. We're glad to hear you enjoyed our food and the beautiful view-that's something our guests really appreciate and that we love to offer! We understand your comment about the prices. We work with quality ingredients and strive to provide an experience that justifies every detail, both in taste and ambiance. We appreciate your visit and look forward to welcoming you back very soon.
   

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7. R

   Rami

   New York City1 review

   5.0

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We were greeted by the hostess, Samantha who makes all the guests feel welcome with a smile. A very attentive hostess and staff( Abraham and Junior) the food was incredible as usual . Me and my wife consider the Vue Rooftop as our favorite in palm beach.,
   

   The Vue RooftopResponded 1 day ago

   Thank you so much for sharing your experience at The Vue Rooftop! It fills us with joy to know that Samantha, Abraham and Junior made your visit so welcoming and memorable. Our team strives to provide exceptional service and create a warm atmosphere for all of our guests. We are honored to be considered your favorite restaurant in Palm Beach. We look forward to welcoming you back very soon to continue sharing unforgettable moments together.
   

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8. w

   william

   Connecticut12 reviews

   5.0

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The Vue did not disappoint. We were there last year and we were impressed which is why we were back again this year. Looking forward to going back.
   

   The Vue RooftopResponded 6 days ago

   Thank you very much for your trust and for visiting us again! We are glad to hear that The Vue Rooftop once again met your expectations. Comments like yours inspire us to continue providing memorable experiences. It will be a pleasure to welcome you again on your next visit.
   

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9. M

   Michael

   Rhode Island2 reviews

   3.0

   Dined on 23 March 2025

   1. Overall 3
   2. Food 2
   3. Service 2
   4. Ambience 4

   The weather conditions contributed to a poor experience…. The wind was horrible! The staff was slow and the drinks were started with poor quality and overpriced. The violinist was not good. The menu was limited so we paid the check, left the drinks and went to dinner in another restaurant. I’m sure it was just a bad evening for the staff.
   

   The Vue RooftopResponded 6 days ago

   We sincerely regret that your experience at The Vue Rooftop was not as expected. We appreciate you taking the time to share your feedback, as it helps us identify opportunities for improvement. We are sorry that the weather conditions, service and beverage quality did not live up to your expectations, and we will take your feedback into consideration to continue to raise our standards.
   

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10. JK

    JennaK

    Milwaukee6 reviews

    5.0

    Dined on 23 March 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 4

    The food was great! A bit pricey, but beautiful ambiance. However, ask for an area that isn’t so windy! It’s super windy by the railing. There are covered areas or areas further in toward the building that aren’t so windy.
    

    The Vue RooftopResponded 6 days ago

    Thank you so much for sharing your experience at The Vue Rooftop! We are glad to hear that you enjoyed our food and the ambiance. We also appreciate your observation about the wind; it's an important detail for our hosts to keep in mind when assigning tables, and your recommendation will no doubt be helpful to other visitors. We look forward to welcoming you back very soon for another great experience-this time in a more sheltered area.
    

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