The Wallace Restaurant

Review summary

1. N

   Natalia

   London

   1 review

   5.0

   1 review

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Amazing experience in a fabulous environment. Great service!
   

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2. F

   Florence

   London

   1 review

   5.0

   1 review

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I rarely get round to writing reviews, but we had such a wonderful experience at the Wallace Collection Restaurant today for their festive afternoon tea that I was compelled to leave one. The service in particular was fantastic, and it’s just such a beautiful setting. Well worth a visit!
   

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3. C

   Cerian

   London

   2 reviews

   3.0

   2 reviews

   Dined 4 days ago

   1. Overall 3
   2. Food 1
   3. Service 4
   4. Ambience 4

   Very grand surroundings in this stately townhouse just a short stroll from the hubbub of Oxford Street. The dining room is an impressive conservatory style structure at the rear of the building. The bench seating at some of the tables is too deep with poor back support. The festive Christmas lunch was disappointing. Small portions of turkey and vegetables were not sustaining. The Christmas pudding was totally dried out and tasteless (apart from sugar), and the custard looked as though it had come straight out of a microwave. Impressive building but the food offering was underwhelming. The house white is Pinot Grigio which was not stated on the menu. On a brighter note the service was good. Our waiter was attentive and friendly.
   

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4. D

   Deborah

   London

   9 reviews

   4.0

   9 reviews

   Dined 5 days ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   We had a delightful waiter who alerted us to the fact that dessert would be late and gave us complimentary coffee which was much appreciated. I think it could have been decorated a bit more Christmassy - Eg there were no lights in the trees as in years gone by. The menu was small but good and the food excellent.
   

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5. R

   Robert

   London

   1 review

   5.0

   1 review

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   A most enjoyable Xmas dinner - one meat and one vegetarian - served by efficient and personable staff. The space is very pleasant and other diners were thoughtful and respectful, none of the loud chat and raucous laughter you often have to put up with. Overall I'd definitely recommend the Wallace and will certainly return when the opportunity arises.
   

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6. F

   Fiona

   Manchester

   1 review

   2.0

   1 review

   Dined 7 days ago

   1. Overall 2
   2. Food 2
   3. Service 4
   4. Ambience 2

   This is a review for the afternoon tea. I booked this as a treat for my daughter before the theatre thinking that the setting would be a peaceful oasis away from the Christmas shopping. At £50 (without champagne) this is not at the most expensive end but is not a cheap option. With afternoon tea you pay for the experience and something special. This was billed as a festive afternoon tea but I have no idea what was festive about it apart from one tiny turkey sandwich which I didn’t have (but my daughter did) as I am vegetarian. The 2 finger sandwiches were measly and some were slightly stale. The quiche was thumbnail size, the scones were extremely average and the cakes were cloyingly sweet (and rather summery flavours). The pot of tea was a teabag in a ceramic pot. I have had afternoon tea many times, cheaper and more expensive, and this was so far below any other experience I actually thought I might have got the price wrong when I booked and it was actually for two. It did all come on the same stand. Unfortunately not. £112.50 (including service) for something we actually left at least half of. From about 4.20pm we were told repeatedly that we had to finish by 5pm presumably because we had barely touched the rather unpleasant cakes. This was an extremely disappointing experience and a complete waste of money. We should have spent our time in the museum and just got a coffee. Which is what everyone else in the cafe was doing.
   

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7. K

   K J

   London

   8 reviews

   5.0

   8 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We arrived late due to the roadworks on the Edgeware Road but our table had been kept for us. We explained that we had trains to catch so needed fast service and that's exactly what we got - very efficient and helpful. Thank you so much. We love the Wallace Collection and restaurant. the two ladies on the next table had been meeting at Xmas for 50 years and of late always at the Wallace. We know why too it's a wonderful place with super staff.
   

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8. M

   Michael

   London

   25 reviews

   vip
   3.0

   25 reviews

   Dined on 8 December 2024

   1. Overall 3
   2. Food 2
   3. Service 4
   4. Ambience 4

   Excellent ambiance and service, but let down by rather uninspiring food and poor wine choice (we tried two reds)
   

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9. A

   Anne

   Berkshire

   47 reviews

   vip
   4.0

   47 reviews

   Dined on 7 December 2024

   1. Overall 4
   2. Food 4
   3. Service 3
   4. Ambience 5

   So, a mixed experience on this visit... My previous experiences had been excellent, so I had high expectations. The food was delicious, but it was busy and service was slow. I would happily return, but not on a Saturday in December!
   

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10. Y

    YOSHIKO

    London

    1 review

    5.0

    1 review

    Dined on 7 December 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    店内の雰囲気が素晴らしくてゴージャスだった。 スタッフの方は皆親切で丁寧。お茶のお代わりがなかなか来なかったのは残念だけど、 料理もとても美味しくて、本当に行って良かったです。 また機会があったら行きたい。
    

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