The Windham Restaurant

Review summary

1. B

   Bernie

   Cleveland

   13 reviews

   5.0

   13 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 4

   The food was delicious. The waitress was not very attentive.
   

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2. M

   Melissa

   Nashville

   1 review

   1.0

   1 review

   Dined 2 days ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   We had 830 reservations at the Windham. We got there right at 830 and had to wait like 10 mins for a table. Then this young kid (looked 12) took us upstairs to this pretty small room and sat us in the middle of the room at a table . The room had about 10 tables in and they were so close together you could literally hear the conversation next to you . And everyone was whispering. It was kind of awkward. So right after sitting down, we were approached by a man who introduced himself as the owner . Told us we were seated there mistakenly and we had to move to another table in a different room . He said he would buy us 2 drinks each to compensate. So we were fine with that. So then we get to our new seat, wait about 10 mins for a drink. And order after another 10 mins. We ordered a charcuterie board. It took so long to come . Like 45 mins. Everyone kept apologizing and saying “they’ll check on it” . Finally we get it at 915 and the entire board is stale and inedible. The cheese was so hard. It as like rubber. So my husband gets up and calls over the hostess who proceeds to tell us that she thinks we got the appetizer that was “ on display”. I was horrified! The owner came back over apologizing and we pretty much had had enough. He brought us a new appetizer but we just sent it back. We just wanted our food . It was after 930 now. So after another 10 mins of waiting , we just got up and left.
   

   The Windham RestaurantResponded 1 day ago

   We take full responsibility for this and sincerely apologize for what you experienced. There was miscommunication between staff and this should never have happened. Requested that the guest contact us so that we can fix this. We strive to provide quality food and service and in this case we missed the mark completely and have addressed this with the staff who was involved.
   

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3. J

   Joseph

   Greater Boston

   10 reviews

   4.0

   10 reviews

   Dined 3 days ago

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 4

   I enjoyed the experience. I will be going back when the whole menu is available. I never saw that a limited menu was all that was available. My wife ordered a meal that didn't have a protein, she asked for some grilled chicken to be added , which was available for salad, but was denied. I thought that was too rigid. Our server was great. I wish that a drink menu was provided. As I said at the beginning I will try again on a normal day. Joe Simone
   

   The Windham RestaurantResponded 1 day ago

   Reached out to guest who is correct, there is no reason why they should not have been allowed to add the grilled chicken. We look forward to welcoming the guest back and addressing this personally.
   

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4. B

   Becky

   Greater Boston

   2 reviews

   5.0

   2 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The Windham is a favorite restaurant of ours! It’s relaxed, a fun atmosphere, everyone is so accommodating, and the food is plentiful and delicious! We’ll be back!!
   

   The Windham RestaurantResponded 1 day ago

   Thank you Becky for sharing your feedback. We look foward to seeing you again soon.
   

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5. D

   DEBRA

   VIP

   New Hampshire

   26 reviews

   3.0

   26 reviews

   Dined on 8 February 2025

   1. Overall 3
   2. Food 2
   3. Service 4
   4. Ambience 2

   I got a scallop dish it was to sweet and the scallops very tough to chew Steak tips were tough my sister ordered Disappointed in the dinners
   

   The Windham RestaurantResponded 1 day ago

   We strive to provide quality food and service and there are unfortunately times where mistakes do happen and I sincerely apologize that this guest got meals that were poorly prepared. Contacted her directly so that we can address this.
   

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6. B

   Betty

   Greater Boston

   1 review

   5.0

   1 review

   Dined on 8 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The service was great and the food was delicious. Portions were so big. We always took some home.
   

   The Windham RestaurantResponded 1 day ago

   We are glad to hear that you enjoyed your visit with us. We hope to welcome you back again soon.
   

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7. A

   Alfaro

   Munich

   4 reviews

   5.0

   4 reviews

   Dined on 8 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Nice place with an excellent food. The staff is also really friendly! They have live music. So, in case you go with kids, it’s better to know there will be a little bit of noise. I recommend it 100%
   

   The Windham RestaurantResponded 1 day ago

   Thank you for sharing your kind words and glad to hear that you enjoyed your dinner and the live music. Look forward to seeing you again soon.
   

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8. J

   John

   VIP

   Greater Boston

   11 reviews

   2.0

   11 reviews

   Dined on 25 January 2025

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 1

   Where do I start. I’ll just give a generic review. The service was slow and inattentive. The food was awful, inconsistent and tasteless. The restaurant is dirty and loud.
   

   The Windham RestaurantResponded on 30 January 2025

   Reached out to customer to address concerns. We pride ourselves on quality food and service. We clean and mop the restaurant multiple times a day so trying to understand concerns on this regard also.
   

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9. K

   Kim

   Greater Boston

   2 reviews

   3.0

   2 reviews

   Dined on 11 January 2025

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 3

   Mashed potatoes were cold, chicken parm too much breading and pasta over cooked. It was ok. Probably won’t be back
   

   The Windham RestaurantResponded on 30 January 2025

   Reached out to customer directly to address concerns. We always have a manager or owner present to address customer concerns as soon as they occur but were not made aware of these concerns. We hand bread and make chicken parm to order and pasta / mashed potatoes are made to order so reviewed feedback with kitchen to ensure this does not happen.
   

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10. L

    Leonard

    VIP

    Greater Boston

    189 reviews

    5.0

    189 reviews

    Dined on 10 January 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 4

    One of our favorite restaurants. What else can we say? Try the lamb lollipops and beet salad.
    

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