The Woolpack

Review summary

1. F

   Fraser VIP

   Kent8 reviews

   5.0

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Great food, as always - if anything too much 😉Great service and lovely setting
   

   The WoolpackResponded 3 days ago

   We appreciate your kind feedback and thank you for taking the time to leave us a review. Please visit us again soon! Have a great day.
   

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2. M

   Mike

   Kent1 review

   5.0

   Dined on 2 March 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Best Sunday roast I’ve had in ages. This pub and its 3 other sister pubs in Kent, are perhaps the very finest the county has to offer when it comes to family gastro pubs
   

   The WoolpackResponded on 6 March 2025

   Thank you for your review. We are happy to hear how much you enjoyed your visit to The Woolpack and that you also enjoy going to our other sites. We hope to see you again soon!
   

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3. D

   Del

   Kent1 review

   5.0

   Dined on 21 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Fantastic pub, wonderful service and delicious food. Ribeye steak was fantastic
   

   The WoolpackResponded on 26 February 2025

   Thank you so much for taking the time to share this feedback. We are happy to hear that you have had a great experience with us and your comments have been passed on to the team. We hope to see you again, take care!
   

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4. P

   Paul

   London21 reviews

   5.0

   Dined on 14 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   As always, a wonderful lunch, accompanied with Gusbourne sparking wine from 5 miles down the road. Staff were friendly and attentive.
   

   The WoolpackResponded on 22 February 2025

   We appreciate your kind feedback and thank you for taking the time to leave us a review. Please visit us again soon! Have a great day.
   

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5. C

   Caroline

   London4 reviews

   3.0

   Dined on 6 February 2025

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 2

   If I wasn’t a local, I wouldn’t return. Sadly we got completely forgotten about and neglected. No offer of dessert or hot drinks once our main had been served. Food is fine. Nothing exceptional but my expectations aren’t high. I just want rural pubs to keep going so will continue to come. I rate this pub usually and come here often but was disappointed last night.
   

   The WoolpackResponded on 13 February 2025

   Hello and thank you for taking the time to review us. We are concerned that we did not meet your expectations. Please contact us when you have the chance to discuss this further. Take care.
   

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6. J

   John

   Kent1 review

   3.0

   Dined on 5 February 2025

   1. Overall 3
   2. Food 3
   3. Service 5
   4. Ambience 3

   The girls waiting on were friendly and a credit to the Woolpack The food seemed to take rather a long time before it arrived and our steaks, a medium and a rare were both a little overcooked and rather tough. A side order of flat mushroom consisted of one mushroom at £2.50. The side order of greens was perfectly adequate. The invoice arrived with the 'discretionary' tip already added on. A practice I dislike although the it could be taken off the bill on request. I doubt that I will go there again.
   

   The WoolpackResponded on 13 February 2025

   Hello and thank you for taking the time to review us. We are concerned that we did not meet your expectations. Please contact us when you have the chance to discuss this further. Take care.
   

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7. S

   Sharon

   Kent10 reviews

   5.0

   Dined on 2 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Booked table for 6 but some of the party cancelled at short notice. This was not a problem and the pub accommodated us. Ordered the roast beef and roast pork. Both dinners were really tasty and exceptional value. Staff were really friendly. Also, had dog with us and this was not a problem. Would highly recommend The Woolpack.
   

   The WoolpackResponded on 3 February 2025

   We appreciate the lovely feedback. Thank you and have a great day!
   

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8. A

   Aaron

   London1 review

   5.0

   Dined on 1 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Had a birthday for my partner. Decided for a small pub. Lovely food couldn’t fault it in the slightest. Friendly staff. Worked out just over £50 a head. Very reasonable. Would recommend and will be eating again.
   

   The WoolpackResponded on 3 February 2025

   We appreciate your kind feedback and thank you for taking the time to leave us a review. Please visit us again soon! Have a great day.
   

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9. A

   Anita

   Kent2 reviews

   5.0

   Dined on 26 January 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Enjoyable Sunday lunch in very pleasant surroundings with very friendly staff.
   

   The WoolpackResponded on 29 January 2025

   Thank you for your review of The Woolpack. We hope to see you again soon. Until then, take care!
   

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10. T

    Tony

    West Wales1 review

    5.0

    Dined on 11 January 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Really good setting, atmosphere, service and food.
    

    The WoolpackResponded on 15 January 2025

    Thank you so much for taking the time to share this feedback. We are happy to hear that you have had a great experience with us and your comments have been passed on to the team. We hope to see you again, take care!
    

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