The Jockey Tavern

Review summary

1. OT

   OpenTable Diner

   Philadelphia

   6 reviews

   4.0

   6 reviews

   Dined today

   1. Overall 4
   2. Food 5
   3. Service 3
   4. Ambience 5

   Apps came before drinks which is a big pet peeve of mine, but our server was clearly in the weeds. (In his defense, the bar is on the complete opposite side of the restaurant…. It’s FAR, and food comes out fast from that kitchen (which is great given how busy it was!)) We had a broken glass mishap (bad crystal ) that was handled by management (again, no sight of our server). My dining companions glass was also cracked (but luckily we saw this one BEFORE it broke in his lap!!) Overall, good food, mediocre service… but maybe I’ll enjoy it more if I don’t have to sit through my meal in a cosmo-soaked too and pants!
   

   Is this helpful?

2. J

   Jacqueline K

   Philadelphia

   9 reviews

   3.0

   9 reviews

   Dined 2 days ago

   1. Overall 3
   2. Food 3
   3. Service 5
   4. Ambience 2

   Lovely renovations to space of restaurant Specifically requested "quiet table not near bar." Several people in party have hearing deficients. Restaurant noise was beyond deafening and boisterous. Those in my party could not comfortably exchange discussion. Our evening ruined. Otherwise food rather good, waitress wonderful. Won't be able to give good review ....
   

   The Jockey TavernResponded 1 day ago

   Hi Jacqueline K, We're glad to hear that you enjoyed the renovations to our space at The Jockey Tavern! We truly appreciate your feedback and we're sorry to hear that the noise level affected your party's experience. We understand how important it is to have a comfortable and enjoyable dining environment, and we'll certainly take your comments into consideration. It's great to hear that you found our service wonderful, but we're sorry to hear about the other aspects of your visit. We hope you'll give us another chance to provide the quality experience you deserve. Best, The Jockey Tavern Management Team
   

   Is this helpful?

3. C

   Christy

   Philadelphia

   8 reviews

   3.0

   8 reviews

   Dined 7 days ago

   1. Overall 3
   2. Food 4
   3. Service 3
   4. Ambience 3

   The food was very good. Lots of great choices on the menu. The restaurant was very loud but it was a Saturday night. The service was exceptionally slow. Even drinks took 20 plus minutes. Our app came out after 30 mins and our dinner was right behind it. They just don’t seem to have an organized flow figured out yet
   

   The Jockey TavernResponded 5 days ago

   Hi Christy, Thanks for taking the time to share your experience at The Jockey Tavern. We're glad to hear that you enjoyed our menu and found it to be a great choice. We're sorry to hear about the noise and service speed. We're always working on improving our guests' experiences, and your feedback is invaluable. We hope to serve you again soon! Best, The Jockey Tavern Management Team
   

   Is this helpful?

4. a

   anthony

   Philadelphia

   14 reviews

   5.0

   14 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   First time there. Had a drink at the bustling bar the sat down for dinner. Delicious dinner with very good service. Definitely going back.
   

   The Jockey TavernResponded 5 days ago

   Thanks for the review, Anthony! We're thrilled to hear that you had a great dining experience at The Jockey Tavern. It's fantastic to know that you enjoyed our delicious dinner and found the service to be top-notch. We're already looking forward to your next visit!
   

   Is this helpful?

5. K

   Kristen

   Philadelphia

   3 reviews

   4.0

   3 reviews

   Dined 7 days ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Nice atmosphere and good service. Very loud. Food was good. I would go back.
   

   Is this helpful?

6. K

   Kate

   VIP

   Philadelphia

   15 reviews

   2.0

   15 reviews

   Dined on 21 February 2025

   1. Overall 2
   2. Food 3
   3. Service 2
   4. Ambience 5

   The redesign and atmosphere looks terrific. Menu good and food was good but my fish was cold upon first bite. Server was super kind but not attentive so I could not even let them know. We would have had more drinks but it was hard to even catch someone to get them. We never even got another place setting despite our reservation for x amount of people so had to share forks and napkins. After paying the bill we sat and chatted longer and finally our server asked us to leave so she could go home. We were done ordering but just chatting and not needing service. I thought it was a little rude but we were almost ready to leave anyway.
   

   The Jockey TavernResponded 5 days ago

   Hi Kate, Thanks for the feedback! We're glad to hear that you enjoyed the redesign and atmosphere at The Jockey Tavern. It's great to know that enjoyed our food! We apologize for the initial cold fish and the service lapse. We aim to provide top-notch service to all our guests and it seems we fell short during your visit. We appreciate your patience and understanding, and we're sorry to have let you down. We hope you'll give us another chance in the future. Best, Drew
   

   Is this helpful?

7. M

   Maria

   VIP

   Philadelphia

   74 reviews

   5.0

   74 reviews

   Dined on 21 February 2025

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   The new jockey Tavern is absolutely gorgeous. It’s one of the best remodels I’ve ever seen. Each room has A different feel and theme. You can’t even believe you’re in the same restaurant as McKenzies. This is probably my fifth or sixth time there since the remodel and I was a frequenter of McKenzie‘s prior for many years. A month or so ago I had the shrimp and scallop curry, and I typically don’t like curry and it was absolutely delicious. There was like five huge scallops. They were cooked as good as any seafood or steakhouse and I told my friend and she decided to get it. I got the miso salmon with drunken noodles. My food came out beautifully prepared just a little spicier than I would’ve liked but very delicious and still had leftovers. Her food - she said it tasted good, but there was like one scallop in the whole dish. The waitress had commented that it was a very popular dish, so I don’t know if they were running low, but they would’ve been better off to tell her that it was not available if they didn’t have enough to completely satisfy the order. That’s the only reason I’m giving the food and the value less than five stars I do highly recommend getting a reservation. Had we not had one we never would’ve gotten in. See that they are really doing the business. It is definitely worth checking out. For the ambience alone. It’s Gorgeous .
   

   The Jockey TavernResponded 5 days ago

   Hi Maria, Thank you for your kind words and for your continued support of The Jockey Tavern. We're thrilled to hear that you enjoyed your experience with us, from the remodel to our service. We're also glad to know that our Miso Salmon with Druken Noodles and Shrimp and Scallop curry were to your liking. We will double-check our portion size to ensure it remains plentiful. We appreciate your feedback and hope to see you again soon! Best, The Jockey Tavern Management Team
   

   Is this helpful?

8. K

   Karen

   VIP

   Philadelphia

   2 reviews

   5.0

   2 reviews

   Dined on 20 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great new atmosphere. Menu has so many great options. Love it here!
   

   The Jockey TavernResponded 5 days ago

   Hi Karen, Thank you so much for your wonderful review! We're thrilled to hear that you enjoyed the atmosphere at The Jockey Tavern and appreciated our menu. We always strive to provide great options for our guests, and it's wonderful to hear that you loved our selection. We appreciate your high ratings and look forward to welcoming you back soon! Best, Drew
   

   Is this helpful?

9. B

   Bonnie

   Philadelphia

   2 reviews

   5.0

   2 reviews

   Dined on 18 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Book club met here for lovely unhurried dining and discussion. Very pleasant staff, great food and drinks! Try it
   

   The Jockey TavernResponded on 19 February 2025

   Hi Bonnie, Thank you so much for your kind words! We're thrilled to hear that you and your book club enjoyed our lovely unhurried dining experience and had a great time discussing the future of our planet. We're also delighted to know that you found our food and drinks to be great. Your appreciation means a lot to us and we can't wait to have you back for another enjoyable visit. Best, The Jockey Tavern Management Team
   

   Is this helpful?

10. s

    susan

    Philadelphia

    13 reviews

    5.0

    13 reviews

    Dined on 16 February 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    The Jockey Tavern was a pleasant surprise. A comfy cozy hunting lodge tavern in the middle of Malvern. Well done!
    

    The Jockey TavernResponded on 16 February 2025

    Thanks for the feedback, Susan! We're thrilled to hear that you enjoyed your experience at The Jockey Tavern. Your high ratings for our food, service, and value mean a lot to us. We look forward to welcoming you back soon!
    

    Is this helpful?