Tomahawk Butchery and Tavern

Review summary

1. S

   Steven

   Greater Boston

   50 reviews

   3.0

   50 reviews

   Dined 4 days ago

   1. Overall 3
   2. Food 3
   3. Service 5
   4. Ambience 4

   First off, the staff is very nice and engaged. What we thought was crazy was that we had a 630pm reservation, yes, on a Saturday night, so we knew to get there a few minutes early as we might have to wait a little. A little turned into about 35 minutes of waiting. We saw customers leaving several times but nope those tables were not for us, there was no one else waiting. Mind you, I booked on OT a standard table, not a high top. Finally, after 35 minutes of waiting we were seated, again the hostess was so nice and apologetic, and we were given a high top table, not wanting to wait any longer, we took the table. We just didn’t understand why this was the only two-top table when other customers were leaving the restaurant. I could see if it was later and servers start to get cut but this was early in the evening. Onto the food. The appetizers were very good - we had the sticky ribs and the coconut shrimp, so tasty. Next for our entree, my husband had the ribeye, which he said was salty but he said he loved it. I ordered the steak tips. Four huge steak tips were served but I kept looking for that char, the flavor, the seasoning, it was barely there. You know when beef starts to turn grey, that’s what I felt I was given but not to even have salt and pepper on the tips, and maybe there was but it was just very blah. I ate two tips and brought the other two home to doctor up. We did not get dessert because we just didn’t want to have something sweet at that point in the evening, had we been sat at our original reservation time we might of ordered dessert. Will we be back, yes. There are other items on the menu I’d like to try. My husband was happy so that made me happy because he is a little fussy when it comes to food. Thank you to the nice hostesses and the service was great!
   

   Tomahawk Butchery and TavernResponded 1 day ago

   Hello We'd like to apologize for your wait last Saturday. We were trying our best to get you a low table but it proved to be difficult on such a busy night. We only have 14 tables, approximately half lower tables, half high tops. Most of the lower tables can accommodate larger parties and we have to plan our seating arrangements around that during peak times. We do hope you try us again. We find that it is easier to honor seating requests earlier (5pm) or later (8pm) in the evening. Always feel free to jot down a request while making the reservation, standard seating defaults to first available. Thank you!
   

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2. G

   Gary

   Greater Boston

   4 reviews

   5.0

   4 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Great food and good atmosphere. The service was excellent and attentive but not overly so. Will definitely ne back
   

   Tomahawk Butchery and TavernResponded 1 day ago

   Thank you. We're glad you enjoyed your visit with us.
   

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3. K

   Karen

   New Hampshire

   1 review

   3.0

   1 review

   Dined 6 days ago

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 4

   Expected better, food was ok. When they first opened the food was outstanding, now not so outstanding.
   

   Tomahawk Butchery and TavernResponded 5 days ago

   Hi Karen, We are sorry that you were disappointed. If we had known you were unhappy with your food or service during your visit we would have done our best to fix it. We still use the same recipes for our Egg Rolls and Steak Tips as we did when we first opened. Apologies, Joanne
   

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4. J

   James

   Greater Boston

   4 reviews

   5.0

   4 reviews

   Dined on 16 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had a reservation, we were promptly seated. Our server, Laura, introduced herself and took my drink order. My Husband loves differnt beers. She was sure to make sugestions and even offered him a sample. When it came to ordering dinner she was very patient with us letting us take our time enjoying our drinks and our appetizer. The jalopeno poppers are soooo good. I wanted to order the Sea Food Casserole, which was a special for the night. Unfortunely, it had been sold out. Laura helped both me and my husband pick out our meals. Sorry no pictures. Both were delious. Thier steaks are all amazing !
   

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5. B

   Bryan

   Greensboro

   13 reviews

   2.0

   13 reviews

   Dined on 16 November 2024

   1. Overall 2
   2. Food 3
   3. Service 2
   4. Ambience 2

   We waited for over and hour for burgers. They were just ok. Not worth it. We just wanted to try. Not again. I think they need more staff on a Friday.
   

   Tomahawk Butchery and TavernResponded on 16 November 2024

   Hi Bryan, We are sorry that your meals (2 burgers, 1 medium, 1 well done) took so long however, as your server explained last night, it was human error. Unfortunately mistakes do happen and Renee simply neglected to send the order to the kitchen. As soon as she realized, she let management know and the kitchen prioritized the order. Renee maintained communication with you throughout the evening, taking full blame. We understand that your visit was not ideal but you did seem very understanding and forgiving last night so we did not expect this review. We wish you expressed your frustration during you visit. Please accept out apologies. Thank you.
   

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6. S

   Shawn

   Greater Boston

   7 reviews

   5.0

   7 reviews

   Dined on 10 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our first time there…. Food was excellent, service was superb. Ashley was our waitress and she made our dinner experience even better than expected. Tavern style restaurant. Very casual atmosphere. We enjoyed our evening and will be going back very soon !!!
   

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7. J

   John

   New Hampshire

   3 reviews

   vip
   5.0

   3 reviews

   Dined on 3 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I would highly recommend going to the Tomahawk Tavern for great food and excellent service Ashley was my server she had my drinks at my table promptly she went over the dinner specials with me and gave me plenty of time to decide on what I wanted I got the teriyaki steak tips and they were delicious! Ashley kept checking with me to see if everything was good and if I needed anything else she has an awesome personality and made my dining experience very enjoyable she is my favorite server at the Tomahawk Tavern
   

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8. R

   Rebecca

   Greater Boston

   21 reviews

   vip
   2.0

   21 reviews

   Dined on 2 November 2024

   1. Overall 2
   2. Food 3
   3. Service 3
   4. Ambience 1

   We waited 20 min beyond our reservation to get seated. The table was high top though I had requested a regular table when I made the reservation. The food was fine, but all things I easily could have made at home - it was uninspired. Our waitress was fine but didn’t check in much. The wait for our food was about an hour from the time we ordered. It was quite loud in the room we were in, mostly due to one table yelling. It was ok, but not worth what we paid and I wouldn’t go back.
   

   Tomahawk Butchery and TavernResponded on 3 November 2024

   We are sorry that you were not happy with your experience. Your meals steak tip and filet mignon are some of our most popular items. Ashley, your server, is one of our highest rated servers so the fact that she didn't give you her normal stellar service, is unusual. We do realize that you had to wait for your table to be ready and we do apologize (you arrived at 6:31 and were not seated until 6:43). We do not impose time limits on our guests, so at times the tables run a little longer than we expect. We do try to honor seating requests although, with only 14 tables, (1/2 hightops) it can be difficult (but your reservation did not list any seating preference). I would encourage you to always speak up if you are unhappy, we would have loved to opportunity to fix the situation.
   

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9. J

   John

   New Hampshire

   3 reviews

   vip
   5.0

   3 reviews

   Dined on 2 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Aaliyah was my server she has a great personality she had my drinks out promptly she went over the specials with me I ordered the baked haddock dinner and it came out at a reasonable time even though she was quite busy serving other people she kept checking to see if I was all set and everything was good she is very good at her job the haddock was very good I also had chicken Cesar salad and that was delicious the Tomahawk Tavern is the place to go for excellent food and service!
   

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10. J

    John

    New Hampshire

    3 reviews

    vip
    5.0

    3 reviews

    Dined on 1 November 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Kristy my server was excellent she had my drinks at my table promptly she kept checking to see if everything was good she made my dining experience enjoyable with her great personality she is an awesome server!
    

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