Toscana Restaurant

Review summary

1. J

   John

   VIP

   Toronto

   4 reviews

   4.0

   4 reviews

   Dined 1 day ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   Celebrated a birthday but no one acknowledged the event even when I said when ordering your birthday you go first, nothing. Saw a slice of dessert go out with a candle but nothing at our table. Also had reservations and place was empty but made us stand at the door for 5 minutes as they figured out where to put us? We had reservations, for a birthday? Food overall was great except the steak was ordered med well and it came out med rare but he didn’t mention anything so that’s on him. Service was great drinks excellent, just disappointed that the celebration was ignored.
   

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2. Y

   Yilin

   Chicago

   1 review

   5.0

   1 review

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Very good place! Will come back! Nice food and good service
   

   Toscana RestaurantResponded 1 day ago

   Dear Yilin, Receiving your five-star review means we have achieved our goal of providing an amazing dining experience. We are thrilled that you enjoyed your time with us and hope to have the opportunity to serve you again soon. Best, Kyle Hadden Restaurant Manager
   

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3. M

   Michele

   Detroit

   3 reviews

   4.0

   3 reviews

   Dined 4 days ago

   1. Overall 4
   2. Food 2
   3. Service 5
   4. Ambience 5

   Calamari was good, our meals were just OK. Beautiful atmosphere and service. Loved the ambiance. Truly wished the food matched.
   

   Toscana RestaurantResponded 2 days ago

   Dear Michele, Thank you for your visit. It is great to know that you enjoyed your visit to Toscana overall. We appreciate all your feedback, including recommendations for improvement, as it helps us to serve our customers better. We hope to welcome you back for a 5-star experience. Best, Kyle Hadden Restaurant Manager
   

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4. A

   Aaliyah

   Grand Rapids

   1 review

   5.0

   1 review

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Outstanding costumer service and comfortable atmosphere. Food was outstanding as well and very well worth the price!
   

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   Toscana RestaurantResponded 6 days ago

   Dear Aaliyah, We greatly appreciate your compliments! Thank you so much for visiting us and providing feedback on your meal. I am so happy that you had a nice time with us. It was a pleasure to host you, and we would be honored to serve you again soon! Best, Kyle Hadden Restaurant Manager
   

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5. A

   Amanda

   San Diego

   2 reviews

   5.0

   2 reviews

   Dined on 20 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent service and food. The bolognese and tiramisu are incredible. Excellent wine choices. The wine tasting room is an excellent way to try a few things before committing to a glass with your meal.
   

   Toscana RestaurantResponded on 22 December 2024

   Dear Amanda, Thank you so much for the kind review and recommendations! We are ecstatic to hear that you were impressed with our service, food, and wine. Your kind feedback means the world to us. Come back and see us again soon for another great meal! Best, Kyle Hadden Restaurant Manager
   

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6. J

   John

   VIP

   Phoenix

   97 reviews

   5.0

   97 reviews

   Dined on 18 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   This was our first visit. All 4 of us were very impressed with every aspect of this restaurant.
   

   Toscana RestaurantResponded on 21 December 2024

   Dear John, Thank you so much for your kind review and recommendation! It sounds like your entire party had lovely meals. We are so happy that every aspect of your meal was impressive. We are so thankful for your business and support. It was a pleasure to host you, and we can't wait to see you again soon! Best, Kyle Hadden Restaurant Manager
   

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7. P

   Paula

   Detroit

   1 review

   5.0

   1 review

   Dined on 14 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   My family and friends had brunch for my daughter's graduation from MSU. Table was ready on time, staff was super friendly, decorated beautifully for the holidays as well. Food was delicious and Espresso Martini's were amazing! Will definitely be returning.
   

   Toscana RestaurantResponded on 16 December 2024

   Dear Paula, Congratulations on the big day! Thank you so much for choosing us on this special occasion. It is tremendous to hear that you were satisfied with our ambiance, staff, food, and drinks! It sounds like every aspect of your visit was splendid. Your intention to return means the world to us, and we can't wait to see you again soon! Best, Kyle Hadden Restaurant Manager
   

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8. K

   Kevin

   Grand Rapids

   2 reviews

   4.0

   2 reviews

   Dined on 10 December 2024

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   The food was good but not great. Portion size was ok. It’s not your typical Italian restaurant that many of us may be familiar with. Our waiter was excellent she was very attentive and knowledgeable. Overall the restaurant has great ambiance.
   

   Toscana RestaurantResponded on 11 December 2024

   Dear Kevin, Thank you for taking the time to leave us this review. We are happy to hear that you had a great time with us overall and that our excellent service and beautiful ambiance helped make that happen. However, I am sorry to hear that you were not impressed with our food, and we have noted your feedback. Thank you for choosing to dine with us, and we hope to welcome you back again soon. Best, Kyle Hadden Restaurant Manager
   

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9. K

   Kim

   VIP

   Portland

   3 reviews

   1.0

   3 reviews

   Dined on 9 December 2024

   1. Overall 1
   2. Food 1
   3. Service 2
   4. Ambience 2

   Food was awful. Think it was prepared and heated up. Very very noisy - could not hear anyone talking. Service was ok but seemed new. Would not recommend.
   

   Toscana RestaurantResponded on 15 December 2024

   Dear Kim, Thank you for visiting us and providing feedback on your meal. We are very grateful for your honest reflection. I am very sorry for this unpleasant experience. We greatly appreciate your comments and will be addressing this matter with our staff. Again, I apologize that we were unable to meet your expectations this time around. Sincerely, Kyle Hadden Restaurant Manager
   

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10. K

    Kelly

    New Orleans

    3 reviews

    5.0

    3 reviews

    Dined on 8 December 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Brunch exceeded our expectations. The breakfast pastries were a perfect start. The service was excellent.
    

    Toscana RestaurantResponded on 9 December 2024

    Dear Kelly, Thank you for starting your day with us! It is tremendous to hear that you enjoyed your brunch at Toscana. We are thrilled that our food and service combined for an awesome experience. Until next time! Best, Kyle Hadden Restaurant Manager
    

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