True Food Kitchen - Chicago

Review summary

1. K

   Karl

   San Francisco

   257 reviews

   vip
   2.0

   257 reviews

   Dined on 21 November 2024

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 2

   Nothing really changes at True Food Chicago. Only this visit was worse than previous visits. The edamame dumplings were tepid; nowhere hot or even warm. The dry meatloaf was atop a bed of burned/charred/half-cooked vegetables and the presentation looked as if was carelessly plated, which it was. Service? Awful. It started OK and then, the waitperson completely disappeared. Twenty minutes after finishing the meatloaf, I flagged down a different waitperson to order desert. The flourless chocolate cake arrived visibly singed, over-loaded with caramel sauce, and at room temperature. I sent it back. The replacement was 15 mins in coming and also singed. I was done. I asked for the check and I was gone. Disappointing visit but this seems to the standard at TFK Chicago.
   

   True Food Kitchen - ChicagoResponded 6 days ago

   Hi Karl. We are so sorry that you had a poor experience with us. We will try getting a hold of you to make it up to you.
   

   Is this helpful?

   Report
2. E

   Emily

   Chicago

   53 reviews

   5.0

   53 reviews

   Dined on 21 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   So good!!! We split the Brussels sprouts, kale salad and roasted butternut squash pizza. Everything was delicious and I’d order it all again. Our server was great - personable and attentive!
   

   True Food Kitchen - ChicagoResponded 4 days ago

   Thank you for your fantastic review, Emily! We're delighted to hear you enjoyed the Brussels sprouts, kale salad, roasted butternut squash pizza, and your server's personable and attentive service.
   

   Is this helpful?

   Report
3. OT

   OpenTable Diner

   Chicago

   6 reviews

   vip
   5.0

   6 reviews

   Dined on 21 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Sam is a terrific server. Food was delicious- love the Fall menu.
   

   Is this helpful?

   Report
4. S

   Suchandre

   Chicago

   2 reviews

   5.0

   2 reviews

   Dined on 13 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Team Dinner with Birthday Celebration - Great service and flexibility!! They allowed us to cut our cake there and provided plates and extra silverware!! Thank you!!
   

   True Food Kitchen - ChicagoResponded on 18 November 2024

   Thank you for your fantastic review, Suchandre! We're delighted to hear you enjoyed the great service and flexibility during your team dinner and birthday celebration.
   

   Is this helpful?

   Report
5. OT

   OpenTable Diner

   Chicago

   1 review

   vip
   5.0

   1 review

   Dined on 10 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   We loved the healthy and delicious food, menu variety, attentive service, and gluten-free options.
   

   True Food Kitchen - ChicagoResponded on 11 November 2024

   Thank you for your fantastic review! We're delighted to hear you loved the healthy and delicious food, menu variety, attentive service, and gluten-free options.
   

   Is this helpful?

   Report
6. N

   Norris

   Chicago

   48 reviews

   vip
   3.0

   48 reviews

   Dined on 9 November 2024

   1. Overall 3
   2. Food 1
   3. Service 5
   4. Ambience 3

   Food has no flavor Thai noodle bowl had no spice. Soup was good.
   

   True Food Kitchen - ChicagoResponded on 11 November 2024

   Thank you for your feedback, Norris. We are sorry that you did not enjoy your Thai Noodle Bowl. Let us know if you want to give us another shot so that we can try to make it up to you.
   

   Is this helpful?

   Report
7. N

   Novak

   Chicago

   23 reviews

   vip
   5.0

   23 reviews

   Dined on 5 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Great food and service. Ancient Grains Bowl id fantastic.
   

   True Food Kitchen - ChicagoResponded on 6 November 2024

   Thank you for your review, Novak! We're thrilled to hear you enjoyed the Ancient Grains Bowl and our service.
   

   Is this helpful?

   Report
8. J

   Joanne

   Chicago

   32 reviews

   vip
   5.0

   32 reviews

   Dined on 4 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Love this restaurant- so many good food options to choose from so able to try a new entree at each visit. Drinks are so good too…matcha lavender tea is amazing!
   

   True Food Kitchen - ChicagoResponded on 6 November 2024

   Thank you for your fantastic review, Joanne! We're thrilled to hear you enjoy trying new entrees and love the matcha lavender tea.
   

   Is this helpful?

   Report
9. G

   Gianna

   Chicago

   53 reviews

   vip
   5.0

   53 reviews

   Dined on 3 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food always fresh and flavorful. Seasonal squash soup was excellent. The guacamole and chip to start with wine The chicken wrap and simple salad with chicken was a pleasure Our server Trevor was terrific Find myself returning more often
   

   True Food Kitchen - ChicagoResponded on 5 November 2024

   Thank you for your fantastic review, Gianna! We're delighted to hear you enjoyed the fresh and flavorful food, especially the seasonal squash soup, and that Trevor's terrific service made your visit enjoyable.
   

   Is this helpful?

   Report
10. N

    Nicholas

    Chicago

    1 review

    vip
    3.0

    1 review

    Dined on 31 October 2024

    1. Overall 3
    2. Food 4
    3. Service 1
    4. Ambience 4

    The gentleman seating people was not very accommodating. I walked into an empty restaurant and asked for a specific table. He informed me he could not sit me because it was a different servers turn. If it was busy I would understand that reasoning. Not a big deal, but definitely not an acceptable answer/remark to make. Server was fantastic and food was good. Will definitely be back and hope the host is more accommodating when restraunt is not busy!
    

    True Food Kitchen - ChicagoResponded on 4 November 2024

    Hi Nicholas. We are sorry for the beginning of your experience. We will make sure that our team is better versed on our seating accommodations. So glad to hear that you enjoyed everything else!
    

    Is this helpful?

    Report