True Food Kitchen - Chicago

Review summary

1. P

   Paulo

   Chicago

   4 reviews

   4.0

   4 reviews

   Dined 7 days ago

   1. Overall 4
   2. Food 5
   3. Service 3
   4. Ambience 5

   Servers take too long to attend. Not sure if you are ignoring you or if they really don’t know you’re there waiting for them.
   

   True Food Kitchen - ChicagoResponded 6 days ago

   Hi Paulo. We are sorry about the slow service. Let us know next time you are in so that we can make it up to you!
   

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2. B

   Barney

   Chicago

   4 reviews

   3.0

   4 reviews

   Dined on 14 December 2024

   1. Overall 3
   2. Food 2
   3. Service 3
   4. Ambience 4

   True Food Kitchen is one of my favorite places to go. But last night was not one of my favorite experiences - ordered the Salmon and it was overcooked. Very dry.
   

   True Food Kitchen - ChicagoResponded 6 days ago

   Hi Barney. We are sorry about the dry Salmon. Let us know if you would like to give us another shot as we would love to make it up to you!
   

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3. A

   Andrew

   VIP

   Indiana

   8 reviews

   5.0

   8 reviews

   Dined on 13 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great place to eat. We love True Food, menu is always updated to seasonal offerings
   

   True Food Kitchen - ChicagoResponded 7 days ago

   Thank you for your fantastic review, Andrew! We're delighted to hear you love our seasonal menu offerings.
   

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4. P

   Paulo

   Chicago

   4 reviews

   4.0

   4 reviews

   Dined on 13 December 2024

   1. Overall 4
   2. Food 5
   3. Service 3
   4. Ambience 4

   Server was not that nice but the food was great! Anyway it is still a place I will go back.
   

   True Food Kitchen - ChicagoResponded 6 days ago

   Thank you for your feedback, Paulo. We're glad you enjoyed the food and apologize for the service; we look forward to welcoming you back.
   

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5. E

   ELISA

   VIP

   Chicago

   16 reviews

   2.0

   16 reviews

   Dined on 10 December 2024

   1. Overall 2
   2. Food 4
   3. Service 1
   4. Ambience 4

   The Food is Always Delicious the Service was poor. It was Cold in both places we were seated . The Bathroom was Freezing. I ordered desert and my waitress Ashley joined a Group with the manger and was eating food while talking with him. I asked someone else to bring my cake. I showed her a bug on my table and had to remind her to tell the manager . He dashed into the bathroom looking at his phone. The dead bug still on table. True Kitchen has Changed. Unfortunate because it's a lovely Space ( Now Freezing) with Good food & Poor service.
   

   True Food Kitchen - ChicagoResponded on 11 December 2024

   Hi Elisa. We are so sorry for your poor experience. We would love to make it up to you. We will reach out via phone to try to connect.
   

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6. S

   Sandra

   Chicago

   9 reviews

   5.0

   9 reviews

   Dined on 10 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Casey, the manager and Jordan, the bartender/server always go above and beyond - and the food is consistently excellent.
   

   • 

   True Food Kitchen - ChicagoResponded on 12 December 2024

   Thank you for your fantastic review, Sandra! We're delighted to hear you appreciate Casey and Jordan's exceptional service and consistently excellent food.
   

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7. A

   Ashley

   VIP

   Chicago

   5 reviews

   5.0

   5 reviews

   Dined on 8 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Always consistent good food and service. I love it here.
   

   True Food Kitchen - ChicagoResponded on 10 December 2024

   Thank you for your fantastic review, Ashley! We're delighted to hear you consistently enjoy the good food and service.
   

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8. H

   Haylee

   Chicago

   1 review

   4.0

   1 review

   Dined on 8 December 2024

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 5

   The food was good! Our server was amazing as well, I definitely recommend the oatmilk horchata matcha, it was my favorite part of the meal!
   

   True Food Kitchen - ChicagoResponded on 9 December 2024

   Thank you for your review, Haylee! We're happy to hear you enjoyed the food and our amazing service, and we're glad the oatmilk horchata matcha was your favorite!
   

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9. J

   Julia

   Chicago

   1 review

   5.0

   1 review

   Dined on 7 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Went in with a group of 12. Every single bite of every dish was delicious and every drink was right up there with the food.highly recommend
   

   True Food Kitchen - ChicagoResponded on 10 December 2024

   Thank you for your fantastic review, Julia! We're delighted to hear you and your group enjoyed every dish and drink, and we appreciate your recommendation.
   

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10. K

    Kathleen

    VIP

    Cincinnati

    10 reviews

    5.0

    10 reviews

    Dined on 5 December 2024

    1. Overall 5
    2. Food 5
    3. Service 4
    4. Ambience 4

    We really love TrueFood and try to eat there often even though there is not a location near us. Sometimes though we are disappointed with the service. It sometimes takes a long time for a server to take orders or they don’t check back until it’s too late to make a request. Yesterday however in downtown Chicago the service and food were outstanding.
    

    True Food Kitchen - ChicagoResponded on 9 December 2024

    Thank you for your review, Kathleen! We're delighted to hear you enjoyed the outstanding service and food in downtown Chicago, and we appreciate your feedback on past experiences.
    

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