True Food Kitchen - Columbus

Review summary

1. OT

   OpenTable Diner

   Columbus

   84 reviews

   vip
   4.0

   84 reviews

   Dined 6 days ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 3

   We had good service and more importantly were able to enjoy HEALTHY and tasty dinners. Nice healthy salad, appetizers, and entrees make this a great restaurant. It is also clean and attractive place, with a more upscale casual ambience to it. You can even get a healthy dessert! Parking nearby.
   

   True Food Kitchen - ColumbusResponded 5 days ago

   Thank you for your review! We're happy to hear you enjoyed the healthy and tasty options, as well as the ambiance and convenience of our location.
   

   Is this helpful?

   Report
2. J

   Jason

   Columbus

   10 reviews

   vip
   5.0

   10 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The gluten free chicken parmesan and spaghetti squash is amazing! I can’t believe it’s actually gluten free.
   

   True Food Kitchen - ColumbusResponded 4 days ago

   Thank you for your positive review, Jason! We're thrilled to hear you enjoyed the gluten-free chicken parmesan and spaghetti squash.
   

   Is this helpful?

   Report
3. S

   Sarah

   Columbus

   2 reviews

   vip
   4.0

   2 reviews

   Dined on 22 November 2024

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 5

   Food and service was great. Love getting food from healthy sources with gluten free options. What was disappointing this visit was that it seemed our food was ready but no one brought it to us. I thought it seemed like a long wait for the food and once it arrived, both of our dishes were lukewarm. Still delicious but clearly had been sitting out waiting to be taken to our table for too long. During that time our server had not checked on us either.
   

   True Food Kitchen - ColumbusResponded 1 day ago

   Thank you for your feedback, Sarah, and we're glad you enjoyed the food and service. We apologize for the delay in receiving your meal and will address this with our team to ensure it doesn't happen again.
   

   Is this helpful?

   Report
4. S

   Sheri

   Columbus

   2 reviews

   2.0

   2 reviews

   Dined on 10 November 2024

   1. Overall 2
   2. Food 1
   3. Service 4
   4. Ambience 3

   Food was very mediocre and cold. Nothing to get excited about, especially for the price. Disappointing
   

   True Food Kitchen - ColumbusResponded on 11 November 2024

   We're sorry to hear about your disappointing experience. Thank you for your feedback, and we hope you'll contact us directly so we can make it right.
   

   Is this helpful?

   Report
5. S

   Sherri

   Columbus

   35 reviews

   vip
   3.0

   35 reviews

   Dined on 8 November 2024

   1. Overall 3
   2. Food 3
   3. Service 1
   4. Ambience 3

   We love True Food and go there all the time. I usually get their ancient grain bowl. It's my favorite. We also like that they have a lot of vegetarian options. Last night, I ordered the seasonal soup as my main. It took three tries and 20 minutes for it to come to the table hot. I think the worst part was I felt like the staff doubted me that it was cold the 1st time and lukewarm the 2nd. Each time it came to the table. It was met with "I watched him take it out of the pot." My husband backed up my story, and we told them to test for themselves. I don't need a boiling bowl of soup, but soup should be hot. I wasn't expecting anything other than my hot bowl of soup (which I paid for), but If they weren't going to take it off the bill, it sure would have been nice if they offered even a cookie or something for the inconvenience.
   

   True Food Kitchen - ColumbusResponded on 10 November 2024

   Thank you for your feedback, Sherri, and we're sorry to hear about the issue with your soup. We appreciate your loyalty and have already addressed this with our team to ensure better service in the future. Please consider your next soup on us! -GM, Lisa Fox
   

   Is this helpful?

   Report
6. D

   Diane

   Columbus

   1 review

   5.0

   1 review

   Dined on 8 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Delicious fresh seasonal food. Can't wait to go back!
   

   True Food Kitchen - ColumbusResponded on 10 November 2024

   Thank you for your positive review, Diane! We're thrilled to hear you enjoyed our fresh seasonal food and look forward to welcoming you back soon!
   

   Is this helpful?

   Report
7. M

   Mira

   Columbus

   61 reviews

   vip
   5.0

   61 reviews

   Dined on 7 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 3

   Really good food. You can tell it’s high quality ingredients. Service was excellent. Ambiance is average- It’s a big space.
   

   True Food Kitchen - ColumbusResponded on 9 November 2024

   Thank you for your positive review, Mira! We're glad to hear you enjoyed the food and service, and we appreciate your feedback on the ambiance.
   

   Is this helpful?

   Report
8. D

   Dave

   Columbus

   8 reviews

   5.0

   8 reviews

   Dined on 3 November 2024

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 2

   Great food, but feels too much like a cafeteria for the price point. Would like more separation and lower light levels.
   

   True Food Kitchen - ColumbusResponded on 5 November 2024

   Thank you for your feedback, Dave! We're glad you enjoyed the food and appreciate your suggestions on the ambiance. We will be following up with our team.
   

   Is this helpful?

   Report
9. d

   deb

   Columbus

   41 reviews

   vip
   3.0

   41 reviews

   Dined on 3 November 2024

   1. Overall 3
   2. Food 2
   3. Service 3
   4. Ambience 3

   I was disappointed this visit having dined here often and loved the food and experience. Both were off tonight.
   

   True Food Kitchen - ColumbusResponded on 5 November 2024

   We're sorry to hear that your recent visit didn't meet your expectations, and we appreciate your feedback. We hope you'll give us another chance and contact us so we may discuss your experience further and make it right.
   

   Is this helpful?

   Report
10. A

    Ashley

    Columbus

    4 reviews

    5.0

    4 reviews

    Dined on 2 November 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Ancient grain bowl with added protein was phenomenal. So many good flavors.
    

    True Food Kitchen - ColumbusResponded on 5 November 2024

    Thank you for your positive review, Ashley! We're happy to hear you enjoyed the ancient grain bowl and its flavors.
    

    Is this helpful?

    Report