True Food Kitchen - King of Prussia

Review summary

1. C

   Colin

   VIP

   Philadelphia

   3 reviews

   3.0

   3 reviews

   Dined 1 day ago

   1. Overall 3
   2. Food 2
   3. Service 5
   4. Ambience 5

   Changed the lasagna and it was not as good as it has been.
   

   True Food Kitchen - King of PrussiaResponded today

   Thank you for your feedback, Colin, and I apologize for the disappointment with the lasagna. We appreciate your input and will work on improving our recipe to ensure a better experience in the future.
   

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2. K

   Kathy

   San Francisco

   3 reviews

   5.0

   3 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Best Server Ever. All of our meals were delicious.
   

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3. F

   Flavio

   Philadelphia

   3 reviews

   1.0

   3 reviews

   Dined 2 days ago

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 3

   We were seated 15min over the set time, even though we arrived early. The place was packed, we were seated for 10min until the server came to take our orders, starter came only after 1hr, and came cold. Our meal came after 40min and missing order and food was cold. Horrible experience. And the food taste was flat. Do not recommend this place. The manager was not able to keep it under control, customers were leaving without eating. The kitchen appears to be under staffed, and too many servers walking around. Service was rude and rounds would take 20min. I hope the owner starts to take of the issues.
   

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4. A

   Ashley

   Atlantic City

   2 reviews

   1.0

   2 reviews

   Dined 2 days ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Had a reservation, got sat at 7pm. Waited over an hour and a half for our food. Finally we got up and left. Very disorganized and the staff just does not care. Tons of restaurants in KOP, don’t go here. And it’s sad, because I’ve been here a few times and every time there is an issue and a super long wait with the kitchen.
   

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5. S

   Shelly

   Philadelphia

   1 review

   1.0

   1 review

   Dined 2 days ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Do not eat here horrible experience we waited for over 1 and a half for food we never received and just decided to leave and go to Shake Shack smh. The seating is terrible no space to even pull your chair out without bumping into the person next to you. Do your self a favor and stay away. I felt sorry for the waiter who tried to stay away from our table because he knew the food was not coming any time soon.
   

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6. m

   maria

   VIP

   Charlotte

   11 reviews

   2.0

   11 reviews

   Dined 3 days ago

   1. Overall 2
   2. Food 3
   3. Service 4
   4. Ambience 3

   Restaurant was a hot mess. Server apologized more times than we could count. Thank goodness we ordered food with drinks because every table around us was was served far after us. Did that based on prior reviews about slow service. Not sure why the restaurant is so popular because food was average.
   

   True Food Kitchen - King of PrussiaResponded today

   Thank you for your feedback, Maria, and I'm sorry to hear about your experience with the service and food. We appreciate your input and will work on improving these areas to enhance your experience in the future. Please contact us directly at 484-751-1954 if you'd like to discuss your visit further.
   

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7. M

   Matt

   Philadelphia

   3 reviews

   2.0

   3 reviews

   Dined 3 days ago

   1. Overall 2
   2. Food 3
   3. Service 4
   4. Ambience 3

   Not a good night. It was Valentine’s Day, but that’s no excuse. Waited too long for food that wasn’t that great, especially for the price. Waitstaff looked exhausted, exasperated, and overall not happy. The waitress did her best, but it wasn’t enough to overcome a very bad experience. Don’t open so many tables if you don’t have the staff. Won’t be coming in again soon. 
   

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8. M

   Mary Linda

   San Francisco

   1 review

   5.0

   1 review

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent food! Great service. I’ve been to True Food Kitchen many times. The meals have been consistently excellent and the service outstanding.
   

   True Food Kitchen - King of PrussiaResponded 1 day ago

   Thank you for your wonderful review, Mary Linda! We're thrilled to hear that our consistently excellent food and outstanding service keep you coming back.
   

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9. N

   Nyoka

   Philadelphia

   1 review

   2.0

   1 review

   Dined on 8 February 2025

   1. Overall 2
   2. Food 2
   3. Service 5
   4. Ambience 5

   Burger was charred although we asked for medium, Chicken in my Grain bowl was not seasoned and was very fresh. Although we did not enjoy the food the service and ambience was good.
   

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10. d

    denise

    Philadelphia

    79 reviews

    4.0

    79 reviews

    Dined on 6 February 2025

    1. Overall 4
    2. Food 5
    3. Service 5
    4. Ambience 4

    APPRECIATE THE REVISED MENU AND THE ESPECIALLY HELPFUL WAIT STAFF AND KITCHEN REGARDING FOOD ALLERGIES/SENSITIVITIES.
    

    True Food Kitchen - King of PrussiaResponded on 7 February 2025

    Thank you for your review, Denise! We're happy to hear you appreciate our revised menu and that our staff was especially helpful with food allergies and sensitivities.
    

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